Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83358 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 13, 2025 — Rated 10 out of 10 by W.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was quick and the technician was able to answer questions and make recommendations.

Report a concern   September 13, 2025 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buddy got stains out no one has before!

Report a concern   September 13, 2025 — Rated 3 out of 10 by M.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The cost is overly expensive.

Report a concern   September 13, 2025 — Rated 10 out of 10 by Craig Sundell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We had a competitor of zerorez clean our carpets the last time. They left a bunch of soap residue behind. So glad we made the switch as our carpet has new life again.

Report a concern   September 13, 2025 — Rated 10 out of 10 by N.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had to hang up to answer another call and they called me.back. The lady I spoke with was helpful and answered all.my questions.Paul was amazing. He answered my questions and was overall cordial. Also, the website is easy to navigate. I only called to make sure there were no slots available the next day due to cancellation. I would definitely use y'all again.

Report a concern   September 13, 2025 — Rated 10 out of 10 by S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service. Easy communication. Quick & simple scheduling. Excellent Service man!

Report a concern   September 12, 2025 — Rated 9 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and effective

Report a concern   September 12, 2025 — Rated 10 out of 10 by Lacy Zihlman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez for a few years and they always do a great job, provide friendly service and it’s easy to schedule

Report a concern   September 12, 2025 — Rated 10 out of 10 by B.B.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No water mess.

Report a concern   September 12, 2025 — Rated 10 out of 10 by Gracie Vilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional! On time and calls before coming with an ETA

Report a concern   September 12, 2025 — Rated 10 out of 10 by T.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!

Report a concern   September 12, 2025 — Rated 9 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians were very friendly and professional.

Report a concern   September 12, 2025 — Rated 9 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals used but effective cleaning. Courteous techs

Report a concern   September 12, 2025 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He was very professional. Explained what kind of service I need. Very kind and understanding well. His name is Ceser. I love their service and price 10/10

Report a concern   September 12, 2025 — Rated 10 out of 10 by Rober Soergel Rober Soergel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, profession, Courteous, very well qualified. Explained the entire process.

Report a concern   September 11, 2025 — Rated 10 out of 10 by D.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very professional in his service

Report a concern   September 11, 2025 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like how successful they were in cleaning our carpet. It looked AMAZING when George was done with it and we can't thank you enough. We also appreciated how thorough he was in not only telling us what we need to do in order to ensure the carpets dry and don't mold/mildew, but also in giving advice on what to use on the carpet so we don't ruin the fibers. Fantastic, A+ service all around. We would ask for him again in the future, specifically - that's how much of a positive impact he had on me and my family. A great representative of the company - thank you!

I would also say the same of the kind phone representative I spoke to - Edward Sancho! He was incredibly kind during our chat and went out of his way to send a list of videos giving a head's up on what to expect. Couldn't have asked for better phone service!

Report a concern   September 11, 2025 — Rated 10 out of 10 by L.I. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service!

Report a concern   September 11, 2025 — Rated 10 out of 10 by Michael Klinger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was amazing and explained everything in great detail. From there it’s easy!

Report a concern   September 11, 2025 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service

Report a concern   September 11, 2025 — Rated 10 out of 10 by E.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Amazing service! From the moment we first called, awesome customer service, professional, punctual and great service. Jaime, is amazing, extraordinary service, extremely knowledgeable and very professional. 100% recommend!

Report a concern   September 11, 2025 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Antonio was awesome to work with and very knowledgeable

Report a concern   September 11, 2025 — Rated 10 out of 10 by Charles Redden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service pro was friendly and efficient, explaining everything that was gong on. He identified some problem areas and offered solutions. He worked quickly and methodically and did not waste any of our time. The outcome was better than we expected with a couple of spots that had been problems for some time being resolved.

Report a concern   September 11, 2025 — Rated 10 out of 10 by Spencer McGowan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Radio WBAP and KLIF

Report a concern   September 10, 2025 — Rated 0 out of 10 by D.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Our technician pushed add one and overcharged is for the things we did add without fully explaining what the cost would be.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Debbie Sharp Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Effectiveness of your product

Report a concern   September 9, 2025 — Rated 10 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We liked the service, the technician, he came on time.

Report a concern   September 9, 2025 — Rated 10 out of 10 by Jordan Talley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My couch looks fantastic and the guy was super helpful the entire process!! Thank you!

Report a concern   September 9, 2025 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was great. Extremely thorough and professional, and he explained everything to me so I could understand as he cleaned. He was awesome and the carpets look great!

Report a concern   September 8, 2025 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is impeccable. With the usage of corner guards, and the blue roller was used. In my past cleanings, there was never a blue roller used prior to cleaning the carpet. Will definitely have to request this for my next cleaning. I have been a customer for over 10 years. Very pleased with the service.


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