Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83417 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 18, 2022 — Rated 10 out of 10 by Stephanie Nichols Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly and thorough staff. David did a great job on my carpets and went the extra mile to discover a couple of small areas where my aging cat was marking.
Thanks, David!

Report a concern   May 18, 2022 — Rated 10 out of 10 by R.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fresh smell no chemicals.

Report a concern   May 18, 2022 — Rated 3 out of 10 by S.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was really disappointed that the tech didn’t spend a little more time in cleaning my rug. Maybe 5 minutes. He only went over it once. For what I paid for such a small area he should have at least cleaned it twice. I told him the last tech had taken the rug outside to clean it but he chose to clean it in house, Which left water on different areas of my floor. He was only here maybe 30 minutes.

Report a concern   May 18, 2022 — Rated 10 out of 10 by E.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

all good with the service 👌

Report a concern   May 18, 2022 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter C is an awesome Tech. He made our carpets look brand new. Thanks Zerorez. I have been a customer since 2009!

Report a concern   May 18, 2022 — Rated 10 out of 10 by John Crooks Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, efficient operation, friendly representative.

Report a concern   May 18, 2022 — Rated 5 out of 10 by L.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I have used Zerorez in the past… I don’t remember the carpets being so wet when you’re finished. Also the technician was very friendly and wonderful but for the services you get it’s just way too expensive for me

Report a concern   May 18, 2022 — Rated 10 out of 10 by Steve Lester Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technician was on time and very friendly and professional. His service was timely and he took the time to explain the products and services I was receiving and what the billing amount would be.

Report a concern   May 16, 2022 — Rated 10 out of 10 by R.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was filthy! Terrell did an excellent job of treating multiple types of stains and issues to bring my carpet back to life!!

Report a concern   May 16, 2022 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jeremy did a great job on my carpets. He was on time and answered all my questions. I really appreciate the job he did.

Report a concern   May 16, 2022 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great absolutely satisfied. Air quality is absolutely better. Thanks zerorez.

Report a concern   May 16, 2022 — Rated 10 out of 10 by Joyce Kelley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Practical professional and efficient

Report a concern   May 16, 2022 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is prompt and well done!

Report a concern   May 16, 2022 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet does not take as long to dry and is not full of chemicals that later attract dirt. Service people are quick, thorough, and super polite.

Report a concern   May 16, 2022 — Rated 10 out of 10 by Jane Adams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby was our technician and he was awesome. Highly recommend him.
Jane Adams
1009 Woodridge
Waxahachie, Tx. 75165

Report a concern   May 16, 2022 — Rated 10 out of 10 by H.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Competent friendly service. Pleased.

Report a concern   May 16, 2022 — Rated 10 out of 10 by Jody Delzell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My guy showed up on time, worked quickly, and left nice, clean carpets!

Report a concern   May 16, 2022 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results!

Report a concern   May 16, 2022 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, cleaner showed up on time and cleaned carpets and tile specified. Attendant was professional and courteous. Already recommended to my next-door neighbor. Thanks

Report a concern   May 16, 2022 — Rated 10 out of 10 by Jackie sifuentes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning & per stain removal

Report a concern   May 16, 2022 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue left
Cleans well

Report a concern   May 15, 2022 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez has always been on time and very attentive to my needs. I have not called another company since I started using their services years ago.

Report a concern   May 15, 2022 — Rated 10 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job every time!!

Report a concern   May 15, 2022 — Rated 10 out of 10 by L.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great my guy was great kind and clean. I was surprized by all the charges when I had called to make the appointment the girl on the phone explain to me about the cost of some of the procedures I just couldn't believe how fast they added up. I did receive a discount for my first time ordering the service it just covered all the taxes. I forgot the name of my representative he was awesome.

Report a concern   May 15, 2022 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was thorough and friendly

Report a concern   May 15, 2022 — Rated 10 out of 10 by Janice Ouhrabka Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, hard working technician
Love this company

Report a concern   May 15, 2022 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looks great every time after cleaning.

Report a concern   May 15, 2022 — Rated 10 out of 10 by Kirsten Bomar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Had heavy pet soil removed from carpet by Mario. My carpet looks like new again.

Report a concern   May 15, 2022 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pet friendly, good experience with most technicians, and consistently great results.

Report a concern   May 15, 2022 — Rated 10 out of 10 by M.E.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rep did a good job


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