- Phone: (214) 372-5326
- Visit Website
based on 83412 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The young man who cleaned our carpet was courteous and effective. He asked me to check his work to make sure all was OK. And now the carpet looks great.
Technician was friendly and efficient!
Carpets were well cleaned. Employee was knowledgeable about cigarette smoke and pet dander.
Prompt and cleaned up. He also asked me to look over the work done to make sure I was happy.
Service is reliable & trustworthy!
The tech that came out was nice and friendly to me and my kids.
Always courteous and professional. Carpet looks almost like new!
Quality service! The technicians are always so nice, professional and hardworking!
Easy to schedule, wonderful techs!
I really like the professionalism of your staff and the way our carpet looks and feels after it has been cleaned using the Zerorez system, We are repeat customers because of both of these reasons. It's very personal to allow someone into your home and in today's climate safety is of primary concern. I have never felt unsafe with any Zerorez employee.
I have to say that I still remember the first person who we had in our home. Buck did a great job and he was so nice! I thought no one would be able to top the job that he was able to do, but I was wrong. Dexter just cleaned our carpets and all I have to say is this young man was impressive. He was top notch for sure and I would definitely give him a five star rating. We will definitely request him for future carpet cleaning. Thank you Zerorez for being such a good company with great service, products, pricing and quality employees!!!
Alberto did a very good job
Very amiable, on time, and knew his job. My carpets look great!
Paul and his assistant were very friendly and did a great job! My carpet looks and feels like new!
The tech was very knowlegeable and friendly. He related to me about the concerns he had and suggested ways for me to keep my carpeting in good shape. A good man.
Very friendly technician, very knowlegable.
Prompt and efficient service
Mario was awesome. Best tech we have ever had. Was very thorough, provided several cleaning options, and was totall customer service oriented. We will definitely request him going forward for3 all services.
Excellent service, very professional and knowledgeable technicians, and hands down the best results I’ve ever had from a carpet cleaning service. Carpet dries quickly with dramatic results. Won’t use any other carpet cleaning service.
Diamonte was great! Much more knowledgeable and experienced than past reps. Completely happy!
Our carpets look great. The tech, Trever, did a great job. He worked really hard and explained everything to us very well. We could not be happier. Thanks for making our house ship shape!
I should've taken a before picture because these carpets look INCREDIBLE in comparison to what they looked like before! I've only had the carpet cleaning service so far.
Very good communication and good results.
Clear, easy to understand online pricing with great online booking. Fantastic, thorough and friendly workers. Great product, too!
The employees are always helpful in getting prepared for carpet and rug cleaning.
Cleaners polite. And informative
David Cardenas was absolutely awesome. There were some heavily soiled spots in our carpet and he took the extra care to treat them and did an exceptional job. He is professional and very-hard working. We will absolutely request him the next time we need our carpets cleaned. He deserves a raise!
The technician who cleaned our air ducts yesterday left our house completely dirty. While he was working, my 8 month old baby and I were out of the house. I was shocked to come home after he left and see dirt, dust, and dead bugs in multiple places on our floors and to see and feel thin layers of dust and dirt on our furniture. Because I have a baby who is on the move and crawling everywhere and putting everything in his mouth, I immediately got to work vacuuming, sweeping, and dusting up the mess.
I called your customer service line this morning hoping that you would make things right. While the customer service rep I spoke with was very kind and understanding, her manager (who I didn’t speak with directly) seemed less then helpful or caring. He or she informed the rep I spoke with that you guys had to have pictures to be able to do anything to make this right. I consider that very poor customer care. Obviously because I was more concerned about the health and safety of my child versus sticking it to your company, the only thought that crossed my mind was to clean versus taking pictures of the mess.
So, because of the initial problem of the dirt, bugs, and dust throughout my house after the air duct cleaning and how poorly I was treated by customer care, you have lost me as a customer forever, and I will absolutely not recommend your business to anyone I know. I will also leave reviews on any platform I can to warn any other potential customers about how poorly you treat your customers.
Fast , efficient and most importantly . quality job
The products worked as they were expected to and the carpets smelled fresh afterwards. The technician was very professional and great personality. Would definitely recommend.

Our technician was very through and answered all our questions before and during the cleaning.
I will recommend this service to my friends.