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based on 83358 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Alexander did a fantastic job at my house. He cleaned the carpet and deodorized it very quickly. He was kind, courteous, helpful and friendly.
Upfront pricing. Courteous prompt service.
Always dependable and curious.
Knowledgeable and friendly service.
The carpets are clean and smell fresh. They're not soaking wet afterwards so drying time is less than others I've used.
The techs are kind, respectful and thorough.
I had our ducts cleaned and a small carpet. Both technicians, Tristan and John, did an excellent job. They were polite, knowledgeable, efficient and very professional. I would definitely use again.
care was taken with soiled spots and cleaning was thorough. will use you again
The promptness of performing the cleaning when promised, the professionalism of the employees, and the cleanliness of the carpet after the service was performed. Very impressive!
Outstanding service
Outstanding service by technicians
Recommend the Carpet cleaning. Not only did John do a fantastic job. He also gave me some very useful information on what’s to look for when you’re wondering if it’s time to replace the carpet. Thank you from one human to another john.
Professional
The technician was friendly, professional and very thorough. He did a great job with cleaning my carpet.
Zerorez is dependable and always has the best results!
Two of the area's does not look cleaned.
Carpets look great, associate was very professional.
I like Zerorez, but in my book, they are no better or worse than Stanley Steemer.
Professional ,took the time to make sure the job was done right. Tech was great.
Great service
The service tech was on time polite made sure that I understood everything made sure that I was happy with the results very considerate young man
The service tech was excellent in all aspects Julian
The technician who came to the house was well informed, clear about what was needed, and made recommendations that made sense and didn’t feel like an upsell. The work was excellent, and the carpets he cleaned looked amazing. I also appreciate that they were safe for the cats.
The Zeroerz representative that cleaned my carpets was extremely knowledgeable and provided excellent customer service.
On time. Very knowledgeable and polite. Very fast yet thorough.
They did a great job, but price is still pretty high.
Dora was the Merry Maid that cleaned my house. She was a very hard,fast and exemplary worker. She is an excellent representative of your business.
Sofas and chair look exactly the same before “cleaning & treatment” , technician spent less than 20 mins cleaning the sofas and chair. My wife came home and didn’t notice any improvements on the furniture
Jobe well done. Thank you
Jay i a great job for us! He arrived on time and went over and above what we expected him to do. He was very knowledgable about the the cleaning process and I hope we are able to have him return when it is time to have our carpets cleaned again. Our carpets look great!