Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84382 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 8, 2026 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and efficient

Report a concern   March 7, 2026 — Rated 10 out of 10 by Melissa Cruz Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Above and beyond excellent service: everything was assessed thoroughly and honestly and all of my questions answered with deep expertise and patience. This gave me great peace of mind in deciding how to proceed with my couch's damage. I will absolutely be booking with the company again and can't emphasize enough how helpful and thorough my technician was

Report a concern   March 7, 2026 — Rated 10 out of 10 by A.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time and worked quickly. He did a great job and the carpets look beautiful.

Report a concern   March 7, 2026 — Rated 8 out of 10 by R.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

It was a little expensive

Report a concern   March 7, 2026 — Rated 8 out of 10 by Y.T. Zerorez Dallas/Ft. Worth
What could we do to improve?

It was good but some dirty spots still there.

Report a concern   March 7, 2026 — Rated 10 out of 10 by V.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, on time, quick, fair pricing, and professionally done service. Very happy with results.

Report a concern   March 7, 2026 — Rated 10 out of 10 by Janet Babb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had very bad pet stains and technician got them out. He exceeded my expectations.

Report a concern   March 7, 2026 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Michael did a great job. Very pleasant and easy to get along with.

Report a concern   March 7, 2026 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Buddy was great. Floors look amazing.

Report a concern   March 7, 2026 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work

Report a concern   March 7, 2026 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I sent a response the next day!! The service man was really nice and thorough but there were no corner protectors available and I provided towels to protect the paint. You did receive a referral....Hodges in Arlington a few weeks ago. She was very pleased with the servicel

Report a concern   March 7, 2026 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service and the tech that worked on floors was professional and answered all of my questions.

Report a concern   March 6, 2026 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your equipment is state of the art, and the service is great! We only had two rooms, but needed some pet treatments to restore them. Zerorez came through. Both rooms are livable again. Thanks for your service.

Report a concern   March 6, 2026 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the variety of services they offer, the professionalism of their technicians, their friendliness, their “green” products, and the ease of scheduling. I’m always happy with my carpet and chairs afterwards and can feel the clean!

Report a concern   March 6, 2026 — Rated 10 out of 10 by Pat Woolman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned the carpet.

Report a concern   March 6, 2026 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional & excellent job

Report a concern   March 6, 2026 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jay(I think his name is Jay) did a very good job. very thorough. I would ask for him for my next appt.

Report a concern   March 6, 2026 — Rated 6 out of 10 by E.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The Technishen was very nice but did not do a very good Job didn't even vacum under the Bed

Report a concern   March 6, 2026 — Rated 5 out of 10 by W.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The tile grout cleaning did not get cleaned as expected. Also upstairs carpet still has small pink stain, most of it was taken out by rep but he left a little bit behind. Please fix.

Report a concern   March 6, 2026 — Rated 10 out of 10 by Renata Searcy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything nice clean fast did a great job

Report a concern   March 6, 2026 — Rated 10 out of 10 by Kris Ipock Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I could not be happier with your service. The tech was outstanding. My tired, dirty carpet looks like new. Tch was so gentle with everything in my house; I appreciated that so much. I would love to have him clean my carpets every time.
The rug he cleaned for me looks new as well. Thank you for hiring good people.

Report a concern   March 6, 2026 — Rated 8 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What could we do to improve?

They offer a very low cost promotional to book the appointment, then upsell you on various services. My into rate was $109 for 3 rooms and closets. But after sanitizer and pet enzyme cleaner, my final cost was over 2-1/2 times that amount.

That said, the tech was in and out in under 2 hours. The primary stains I was worries about were gone. He even got a glob of dried paint off the carpet.

Report a concern   March 5, 2026 — Rated 10 out of 10 by Wendy McGraw Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dexter did an excellent job cleaning the carpets in my apartment. I have a dog who has had many accidents since moving in. She didn't have this many in my old dwelling but she was having a lot here he got all the stains up and the odor out. He had great customer service, he explained everything great, he was a very nice man. Takes good employees to make a great company!

Report a concern   March 5, 2026 — Rated 10 out of 10 by P.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, clean, friendly. Explains every process. Carpets were very clean!

Report a concern   March 5, 2026 — Rated 10 out of 10 by Jill Shipman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals and quick drying..

Report a concern   March 5, 2026 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i just had my carpet cleaned and it is wonderful. I left a review on Google as well.

Report a concern   March 5, 2026 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Timely and did a good job.

Report a concern   March 5, 2026 — Rated 10 out of 10 by Sondra Harper Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and thorough. Very satisfied

Report a concern   March 5, 2026 — Rated 10 out of 10 by Corina Cardenas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very happy with our service! I look forward to having Zerorez clean our carpets again 😊

Report a concern   March 5, 2026 — Rated 6 out of 10 by M.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Im disappointed in the quality of the cleaning. I used your service for upholstery cleaning and it required a 2nd visit, which improved the outcome but didn’t resolve it. I added whole house carpet cleaning and the results, on carpet barely 2 years old, is just OK. I do appreciate your courtesy and hard work.


Privacy Policy