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based on 83397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Kinda pricey but the carpet looks like new. Satisfied with the service performed. The tech that cleaned the carpet was very professional and did a great job.
Finished in Timely manner.
Professional and quick
Timeliness of the job
Scheduling was easy. Upon arrival of my technician, he was incredibly friendly and helpful with what was best for our carpets. We recently purchased our home and was not sure what some stains were. I am very pleased with the cleanliness of the carpets now and can now rest assure knowing they are clean before moving in!
Your representative did a great job. Will definitely use again
Your representative was very helpful and did a great job
Representative showed up 2 hours early and I didn’t get a call confirming my appointment. Only a text. My first time using zero res. Was informed I would be called prior to my appt to discuss..did not occur.
Not really impressed by tile cleaning…no fault of representative— he was very nice
They clean my rug thee best.
The technician asked questions to understand what was needed. He was polite, thorough and neat. The payment process was simple and fast. The best part is that my carpets look like new again and don't smell like chemicals or wet carpet. Thank you Zerorez!
Very efficient service! Cleaned my grout well!
Tile and grout cleaning was amazing in the kitchen that I couldn’t get even close to original grout color. Carpets dried over night and are sift and lovely. Very pleased.
Professionalism; outcome of service.
Dave did an amazing job!
Better pricing. The technician was great and charged me fairly, but your pricing is way too high.
Fred did a great job!
The technician (CJ) was “The Top Shelf” of professionalism with expertise knowledge of his work. I had two different residents cleaned and was extremely SATISFIED with both locations!
CJ recommended return visits in 6 months & I will DEFINITELY request CJ’s return🤩⭐️⭐️⭐️⭐️⭐️
B Mukidah Wiggins
#5 Rue Du Lac
4353 Timberglen
The technician was on time, and discovered that my rug was wool and not synthetic as I thought and changed gears appropriately
Job well done. The carpet was well cleaned 👌 and the technician was there on time.
The process is excellent and the technician works very hard, diligently and respectful of one’s home. Zerorez really is a much better process of cleaning the carpet over traditional because the carpet is not left gritty and hard. The additional products are recommended and not over sold with a pressuring sales pitch, it’s an easy yes or no process. We’ve used Zerorez multiple times and will continue because they are that awesome!
Clean...no chemicals. No soap.
Easy access to customer service and coordinate the job
Very friendly and knowledgeable technician.
Great customer service
Always good about letting me know when technician should arrive. Technicians are always friendly and thorough. I have been a loyal customer for the past 13 years
Charles had incredible customer service, very professional and did an outstanding job!
Knowledgeable staff and very helpful!
It works. The cleanliness
Your representative was friendly, knowledgeable and did a great job cleaning my carpets!
I think the work is great! I was surprised that my cost was almost 400.00 more than last time.I did the same areas and skipped my bathroom.