Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83397 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 26, 2023 — Rated 9 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your man Keith was wonderful and everything looks good, but the residual smell was terrible.

Report a concern   January 26, 2023 — Rated 10 out of 10 by Sara Taylor Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the product- clean and effective. No artificial scents or soaps. Nothing new to you, I’m sure , but Believe me after switching to Zerorez from other supposed carpet cleaning businesses, I’m overjoyed! The product not only cleans the carpet from normal wear and tear but the stains come out and don’t come back like after other lesser carpet companies. Our Zerorez technician was professional , efficient and friendly. Thank you.

Report a concern   January 26, 2023 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

What I thought were impossible stains on my carpet came out with Zerorez. Your technician who did the service was fantastic. He was personable and knowledgeable. Thanks for making my carpet look like new again!

Report a concern   January 26, 2023 — Rated 10 out of 10 by Becky Larrabee Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Javier, was friendly and professional. The cleaning was done quickly and my rugs and tile look great!

Report a concern   January 26, 2023 — Rated 5 out of 10 by V.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I asked for a estimate to get my tile clean and he walked through measured everything told me the price and he said he would put the estimate on my invoice and nothing is on my invoice. the treatment he used on my carpet didn't work so my carpets still dont look clean. He did removed the added charge so that was good but just didn't like the results.

Report a concern   January 26, 2023 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of products and the efficiency of the technician

Report a concern   January 26, 2023 — Rated 10 out of 10 by Joe Webb Zerorez Dallas/Ft. Worth
What do you like about our products and services?

thorough and fast service.

Report a concern   January 26, 2023 — Rated 10 out of 10 by Ravishankar Rajendran Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The person who visiting and did the service was very kind, cordial and trustable.

Report a concern   January 26, 2023 — Rated 10 out of 10 by R.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast pleasant workers.
Good job!

Report a concern   January 25, 2023 — Rated 10 out of 10 by Shelley Daugherty Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works!!! Fantastic! Great technician

Report a concern   January 25, 2023 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My very clean carpet

Report a concern   January 25, 2023 — Rated 10 out of 10 by R.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and professional employee

Report a concern   January 25, 2023 — Rated 10 out of 10 by Pat Casale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet tech was informative, polite, respectful, and knowledgeable. He did a fantastic job. I have pet stains that I knew would come out ,but am getting ready to replace the carpets anyhow, just needed to get them cleaned for now.

Report a concern   January 25, 2023 — Rated 10 out of 10 by John Hopkins Sr Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joseph was extremely knowledgeable and very helpful while cleaning my ductwork and HVAC systems. He did a very thorough job. Even found a Birdsnest in my dryer vent duct work. My whole experience has been fantastic!

Report a concern   January 25, 2023 — Rated 10 out of 10 by Nikki Tort Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My technician Dexter was informative and professional. He really educated me on my carpet needs without overselling services I didn’t need. He was fast, and thorough and was very pleasant with my young son as well! 10/10 would recommend!

Report a concern   January 25, 2023 — Rated 5 out of 10 by S.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was quoted a price that included an extra $75 to spot clean a few dog urine spots but when the technician got here, he said that the $75 was for 1 gallon of spot cleaner and that it would only clean a spot the size of a basketball. He wanted to charge me $75 for basically each spot and I had just watched him pour the gallon on a couple of small spots and it bubbled up because he had poured so much in 1 spot. It took 4-5 days with the ceiling fan on to dry that area. I feel like I was mislead about the pricing. Also there was a traffic area in my master bedroom going into the bathroom that wasn’t even cleaned.

Report a concern   January 25, 2023 — Rated 10 out of 10 by Colleen McElory Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product is clean and leaves no residue. The technician is very knowledgeable and friendly.

Report a concern   January 25, 2023 — Rated 10 out of 10 by Toya Rattler Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaner was on time, efficient and very professional.

Report a concern   January 25, 2023 — Rated 9 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They were fast, professional, and best of all-our carpets look amazing!

Report a concern   January 25, 2023 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech arrived on time. Was friendly and knowlegable and went over everything with me concerning my air duct cleaning. With 50% off I was able to get this long overdue cleaning done.I am hopeful that my air quality will be improved in my home.

Report a concern   January 24, 2023 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is very good and job well done.

Report a concern   January 24, 2023 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was amazing. They worked hard to accommodate my changing schedule and ALL MY STAINS ARE GONE! 10/10!!

Report a concern   January 24, 2023 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service, very friendly and knowledgeable staff.

Report a concern   January 24, 2023 — Rated 9 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the guy who came was friendly and efficient. he did a great job

Report a concern   January 24, 2023 — Rated 10 out of 10 by S.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Highly recommend Bobby and will request him again in the future. On time, professional, qualified, thorough. Great job!

Report a concern   January 24, 2023 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The work was done well, the service person was knowledgeable and courteous and did a good job, the price was reasonable.

Report a concern   January 24, 2023 — Rated 10 out of 10 by Alex Garcia Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cesar was on time ,professional and courteous. He provided excellent service. The carpet and area rugs came out looking very clean. We will continue to use Zerorez.

Report a concern   January 24, 2023 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very well knowledge technicians, professional and left with great looking carpets & tile ☺️. I highly recommend!

Report a concern   January 24, 2023 — Rated 10 out of 10 by G.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a nice job, was pleasant and professional. Carpet and upholstery were well cleaned

Report a concern   January 24, 2023 — Rated 10 out of 10 by X.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service


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