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based on 83397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wonderful service!! Will recommend to everyone! I had Juan for A/C cleaning and Kevin for the floors and I feel like I’m in a new house!!!
Carpets look great. Job was done professionally and prompt.
Great job!
Alberto Gamero was friendly, professional, and the carpets are cleaner than they have been in a long time. This was my first time using Zerorez, and I will be using you again!
Thanks for a great first experience!
Not impressed with the “sale” price once all the add-on charges were included
The cleaning is thorough and the technicians always seem to do a good job.
Our tech was awesome and we are very happy with the service. Thank you!
Provide deals for those who need rugs cleaned. You did a great job but it was very expensive. Instead of having 3 rugs cleaned I was only able to clean one for the price.
Great service.Tech are very polite and knowledgeable. Excellent communication.My carpets always look new again.
Professional and efficient.
Did a great job
Technician very thorough & did job on time
Already filled out a review!
The courteous technicians and the powerful engine to suck out the dust, dirt plus other yuck stuff in the carpets.
Your rep finished the job as quickly as possible and did not disturb us.
My carpets look great, but the technician knocked a big piece of woodwork out of the master bedroom door jamb. I didn't see it until after he left. Careless work!
Non toxic carpet cleaner! It looks great!
Was charged an extra $75 to clean up a spot, but it's still there just the same. Now there are more spots where the suction piece is placed on the carpet after each stroke. It's like dirty water was used. Takes far longer than the stated 6 to 8 hours to dry.
My service was excellent and I love the clean carpets ....and how it looks..Feels like newer carpets :-)
Keith was the best about the services, total professional and a plus for the Zerorez team.
Would change service from 4:00 to morning appointment. Very inconvenient when family come home at 6:00. Floors are too wet. Thanks
Great service and flexibility when we were ill. Always pleased with Zerorez!
Smells good and feels clean
Nice gentelman and excellent service!
I was hoping that the treatment would get rid of odor from cat urine, but unfortunately it did not work. It did remove the stains though. I ended up using an enzyme cleaner purchased from Petsmart that seems to be working to eliminate the odor.
I like that there’s no sticky soap residue, and that they offer a deodorizer in case you don’t want your carpet to smell like wet dog!
The product. The technician was amazing! ! The carpets look so so good!
Great technician, very informative. My house smelled better immediately.
The technician was very helpful in explaining the process of cleaning the carpet and how long it would need to dry. The process of using water to actually clean the carpet is important to eliminate the use of chemicals .
Experienced, friendly service people.
Jesse was great!
The cleaning of the carpet was a smooth transition. My only complaint is the increased price for treating and cleaning pet urine in the carpet. The tech was very nice and scheduling is easy as well.