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based on 83392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your service from the technician was amazing
Our service person was very professional and courteous. The carpet was left clean and fresh.
Professional & polite technicians. Excellent work!
Cleaning system leaves no soap residue and carpet always looks amazing after a cleaning!
Mario is an amazing technician. I had several black tar stains on my rug and he was able to get them out. He is very knowledgeable and honest.
Thoughtful, thorough service.
You usually don't leave the carpets soaking wet and they seem very clean.
Technician Raphael is the professional and the friend
Great fast service!!! The tech that came to my house did an awesome job!
Our technician was very kind and did a wonderful job
The technician who cleaned our white carpets did an excellent. He answered all our questions, was extremely conscientious, and very thorough in his cleaning of our carpets. We have a set of stairs that we will be calling to have cleaned at a future date.
Great job cleaning my carpets!
Fresh clean smell….nice technician.
Good job by courteous & competent technician
On time, great service, house looks wonderful!
William was my service provider on Wednesday. William was very professional and he appeared to take pride in making my carpets look very clean. There were spots created by having an Estate Sale in the house. William was able to remove the spots and the carpets looked great when he left. Thank you Zerorez and William.
The professionalism
Cleans carpet very well. Dries quickly. Technicians are always professional, polite and thorough. Reasonably priced. Quick appointments and office is great at communicating from appointment made, reminders, arrival time and following up about the experience.
On time. Beautiful work. Reasonable price. No bad residue. Fast dry. What’s not to like?
Super nice and they did a great job!
My technician was very efficient and on time. I was very pleased with the results.
The price quoted to me for 3 rooms was $79.00. Little did I know, I was charged extra for gasoline and other things, and it ended up costing me over $115.00. They did a good job, but I spent more than I had to. Thank you.
Derek was very friendly and took great care to make sure we were happy with his services. He did a great job!
Name removed
Carpets still had spots (not heavy stains) and streaks like it was not cleaned evenly. I asked the tech to remove his shoes on my new floors or use shoe covers. He did at first, until I left the house and my friend was there working, but I saw shoe prints all over my new wood stairs. It was a shoddy job that I didn't think I would have to babysit the tech.
Excellent company, great results!
Schedule fewer appointments per day. It took approximately 3 hours for what was an average size job. Therefore, you should not schedule jobs to start after about 3 p.m. Technician was perfectly capable and polite but did not arrive until 6:30 p.m. He did not finish until 9:20 p.m.
This is very intrusive into family life. I had plans for the evening that I had to cancel. I would have canceled the appointment except for the fact that I had done a lot of preparation removing and relocating stuff from the bottom of closets, under beds, etc. Rescheduling would have been extremely inconvenient and disruptive.
Alberto was amazing and far exceeded my expectations
Cleanest feeling in cleaned carpet I have ever seen!
The carpets were cleaned good! The guys who came were very professional and did the good job.
Great service, timely arrival & efficient carpet cleaning