Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 10, 2023 — Rated 10 out of 10 by Tammy Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The staff was very friendly, and the tech went out of his way to make us happy. Everything was nice and clean when he left.

Report a concern   May 10, 2023 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, super clean and very professional.

Report a concern   May 10, 2023 — Rated 9 out of 10 by Kris Jarrett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was friendly and did a great job. Services were more expensive than expected. There is still some urine smell on part of the couch, but the stains are gone.

Report a concern   May 10, 2023 — Rated 10 out of 10 by Havva Brownstein, Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great cleaning service and friendly staff. Thank you!

Report a concern   May 9, 2023 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The best thank you

Report a concern   May 9, 2023 — Rated 10 out of 10 by Doris Calloway Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You kept me informed about your arrival time. You were prpt. The tech was very courteous and professional. He did an excellent job cleaning my sofa and chair that had lots of pillows. He left the area clean and neat.

Report a concern   May 9, 2023 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thank you for arriving on time. Went to work on 2 couches and 4 chairs and completed the job efficiently
All finished and all the furniture is visibly cleaner. Love that there are no chemicals or soap uaed

Report a concern   May 9, 2023 — Rated 5 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Your employee was very friendly, however, I don’t know why I get to choose a two hour window when the serviceman didn’t shop up til 3 hours past the last hour of my window. When I called I got no explanation. It makes it hard to suggest your company to those that work during the day.

Report a concern   May 9, 2023 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great product, great technician and reasonable pricing

Report a concern   May 9, 2023 — Rated 7 out of 10 by R.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Left spots all over our living room floor hard to remove. Carpet was clean, and kitchen tile was also clean

Report a concern   May 8, 2023 — Rated 10 out of 10 by R.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really like your representative that did the work. He really knows his stuff and he did a great job.

Report a concern   May 8, 2023 — Rated 10 out of 10 by Madison Way Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy who came out on saturday 5/6/23 was very helpful and informative and kind. They did a great job on our carpets

Report a concern   May 8, 2023 — Rated 9 out of 10 by Mandy Bradley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Looks good got out most of the bad stains. Old carpet but looks betther than it did.

Report a concern   May 8, 2023 — Rated 10 out of 10 by E.C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service and amazing results!

Report a concern   May 8, 2023 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Sowed up on time, efficient process for payment.

Report a concern   May 8, 2023 — Rated 9 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quality of work.

Report a concern   May 8, 2023 — Rated 10 out of 10 by James Ware Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rafael was great! He explained things to to where we could understand them. He was very courteous and friendly and he did a great job on our floors and we will request him for our next cleaning.

Report a concern   May 8, 2023 — Rated 10 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a great Job.

Report a concern   May 7, 2023 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly, and knowledgeable. Was very careful and worked quickly.

Report a concern   May 7, 2023 — Rated 10 out of 10 by Karen Fitzsimmons Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The kid that did my carpets was very polite and personable. He was quick and did not waste any time. The carpets look great and I will continue to use your company.

Report a concern   May 7, 2023 — Rated 1 out of 10 by S.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Didn't show up on time, didn't call or text, when I called to check was on hold more than 10 minutes. Cleaner left product in house I took it out before he left. Edges of stairs weren't cleaned. I would like edges of stairs cleaned

Report a concern   May 7, 2023 — Rated 10 out of 10 by Linda Murphy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt

Report a concern   May 7, 2023 — Rated 10 out of 10 by Theane Liberatore Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was knowledgeable and very helpful. He takes pride in is work and it shows!

Report a concern   May 7, 2023 — Rated 10 out of 10 by G.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a good job getting the stains out. Very polite and friendly service.

Report a concern   May 7, 2023 — Rated 10 out of 10 by V.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service. Our service representative, Jose, was kind and friendly and helpful.

Report a concern   May 7, 2023 — Rated 10 out of 10 by Julia Kennedy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every experience with Zerorez has been positive. Technicians professional and friendly, carpets cleaned well, and competitive pricing. Thank you for helping to keep my home clean and sanitary.

Report a concern   May 7, 2023 — Rated 10 out of 10 by Vicki Scannell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bobby did a great job. He even got blue candle wax out of my tan carpet! Very happy with the end results.

Report a concern   May 7, 2023 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great, fast, service!

Report a concern   May 7, 2023 — Rated 8 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had a redo of a small area and they were very prompt and courteous.

Report a concern   May 7, 2023 — Rated 10 out of 10 by Robin Smyers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think your prices are reasonable but also, I think your technicians are for an above the best reason why I use Zerorez. Special shout out to Fred for his attention to detail explanations on the service and quality work.


Privacy Policy