Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 23, 2023 — Rated 10 out of 10 by R.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician, Bobby was very professional and did a fantastic job.

Report a concern   April 23, 2023 — Rated 0 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

We had to wait 2 additional days before service and we suspected that day was not going to happen. Zero Rez provides a service. We happen to be in the service business also and would not be in business BS ING our customers. No Thank you we will go somewhere else the next time we need fo have 5 rooms of carpet cleaned.
Mike Last name removed

Report a concern   April 23, 2023 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

thorough clean

Report a concern   April 23, 2023 — Rated 10 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was awesome! Worked hard, took his time and my furniture looks like new!

Report a concern   April 23, 2023 — Rated 10 out of 10 by Jen Crumbaugh Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They always do a great job and have polite staff.

Report a concern   April 23, 2023 — Rated 10 out of 10 by C.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, professional employees. Arrived on time, did a great job.

Report a concern   April 23, 2023 — Rated 6 out of 10 by K.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

It was way more expensive then I anticipated

Report a concern   April 23, 2023 — Rated 10 out of 10 by T.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No mess fast drying

Report a concern   April 23, 2023 — Rated 10 out of 10 by Adrian Pena Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The individual did a great job cleaning the carpet. I booked another appointment and would like the same team member to do it if possible. Thanks

Report a concern   April 23, 2023 — Rated 10 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough. Kind and respectful. I've already referred y'all to my family!! Will def use again.

Report a concern   April 23, 2023 — Rated 10 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look and feel SO clean and the technicians are courteous, respectful and efficient.

Report a concern   April 23, 2023 — Rated 10 out of 10 by I.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean and looks like new

Report a concern   April 23, 2023 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was knowledgeable and friendly. He did a great job, my carpet looks fabulous again.

Report a concern   April 22, 2023 — Rated 10 out of 10 by Mike Crockett Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that did my service was outstanding. He was on time, explained what he would do and did extra for my carpet. I could not have asked for better preparation from your company than him. I told him I was sorry I had no cash and that your billing system doesn't provide a option to tip. Please let him know how much i appreciate the service he provided.

Report a concern   April 22, 2023 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent service

Report a concern   April 22, 2023 — Rated 10 out of 10 by Ron Heathcott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your quality employees are great, your prices are fair and your service is exemplary.

Report a concern   April 22, 2023 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning and service was great

Report a concern   April 22, 2023 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech did a great job.

Report a concern   April 22, 2023 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable, positive people. Environmentally good product. Can do. Paul did a great job!

Report a concern   April 22, 2023 — Rated 9 out of 10 by Joel Rister Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez always does a great job! It’s amazing how clean the carpets look and seal, after they have been cleaned with only water! They always do a wonderful job and dark very friendly and professional. This is the only company I’ve use to clean my carpets since I purchased them in 2012.

Report a concern   April 22, 2023 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service technician. Very pleasant and professional. On time as promised even a bit early and he did a great job.

Report a concern   April 21, 2023 — Rated 9 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaness

Report a concern   April 21, 2023 — Rated 7 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

our rug with heavy traffic did not really get very clean. not sure why it was not worked on for a little more time

Report a concern   April 21, 2023 — Rated 10 out of 10 by J.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Workers always polite and always on time

Report a concern   April 21, 2023 — Rated 10 out of 10 by imran . Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love that it’s no chemicals. Also like the pricing. Shawn was amazing and is very professional analyzing the home treating spots and concern about areas that he asked me about that I was concerned about as well.

Report a concern   April 21, 2023 — Rated 9 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and carpet is clean. Wish it had s fresh scent

Report a concern   April 21, 2023 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far it seems to really be good.

Report a concern   April 21, 2023 — Rated 0 out of 10 by B.E. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Offered 4 Texas Rangers tickets for carpet cleaning. Have yet to receive them.

Report a concern   April 21, 2023 — Rated 10 out of 10 by K.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals
Faster drying

Report a concern   April 20, 2023 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, prompt and courteous. Tristan cleaned our carpets and he was great!


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