Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83376 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 13, 2012 — Rated 10 out of 10 by K.A.A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez does the best job cleaning our carpets and always offers great deals to take advantage off.

Report a concern   February 13, 2012 — Rated 8 out of 10 by K.F. Zerorez Dallas/Ft. Worth
What could we do to improve?

Be sure that the scheduling staff tell people about the $8 service fee (or whatever it's called). I was not told about that when I scheduled the appointment.

Report a concern   February 13, 2012 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean the carpets looked after Zerores.

Report a concern   February 13, 2012 — Rated 9 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap. Saturday service. Friendly knowledgeable technicians.

Report a concern   February 13, 2012 — Rated 10 out of 10 by J.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

1.Arrived on time !
2. Did a great job
3. Price was the same as I was quoted

Report a concern   February 12, 2012 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that there is no remaining residue to attract new problems of stains or dirt. The "green" effect.

Report a concern   February 12, 2012 — Rated 10 out of 10 by D.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was very helpful

Report a concern   February 12, 2012 — Rated 10 out of 10 by V.C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was very nice. There was no smell after the service. I am disappointed in one thing, I never have revieved my Fuller's gift certificate that was part of the advertisment, bu as far as service and product you are a excellent company.

Report a concern   February 11, 2012 — Rated 9 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Its a cleaner and fresher smelling carpet with great drying time

Report a concern   February 11, 2012 — Rated 0 out of 10 by C.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I can't believe that carpet cleaning in one bedroom cost me $321 -- The initial $50 charge for cleaning, then "pet treatment" for $90 as well as another 2 "flash" treatments at $150. The $240 that I spent only on getting rid of the pet stains and smell seems to have been completely wasted. The stains are still there and the room still smells. To make matters worse, this morning (48 hours after cleaning) the carpet was still too wet to walk on. I could not be more disappointed and I'm pretty sure I'd have gotten the same results with just the $50 carpet cleaning. Just what is supposed to be in the "flash" treatments and how does that differ from the "pet treatment"?

Report a concern   February 11, 2012 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the quality of the work. Our carpet looks amazing!

Report a concern   February 11, 2012 — Rated 10 out of 10 by W.A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The process is effective; results are exactly what is promised in your advertising. Service technician is friendly, helpful and thorough.

Report a concern   February 11, 2012 — Rated 10 out of 10 by G.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very good it was worth spending the extra money to remove the stains trust me I was surprised
how clean my carpets look thanks for the great job!

Report a concern   February 11, 2012 — Rated 10 out of 10 by G.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You do a very good job. I believe the lack of detergents definately keeps the carpets cleaner longer. Your service men are always very courteous and professional. Your prices are also outstanding. I have recomended you to our family and our friends.

Report a concern   February 10, 2012 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue cleaning system

Report a concern   February 10, 2012 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very nice.

Report a concern   February 10, 2012 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service, results were amazing!!

Report a concern   February 10, 2012 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Matthew was very helpful. Looked at the issues that I had with my carpet and it looks brand new.

Report a concern   February 10, 2012 — Rated 0 out of 10 by J.J.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Charged 150$ for spot treatment,very little improvement

Report a concern   February 10, 2012 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

tony walked through with me before he got started.i showed him the trouble areas i left and when i returned everything was really clean and fresh.i recomend yall to everyone.

Report a concern   February 10, 2012 — Rated 7 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What could we do to improve?

pricing

Report a concern   February 10, 2012 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Detergent free, friendly efficient professional .

Report a concern   February 10, 2012 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No smell and very well education

Report a concern   February 10, 2012 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean, fast, friendly, on time, great price. Removed all of my carpet problems.

Report a concern   February 10, 2012 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results

Report a concern   February 10, 2012 — Rated 10 out of 10 by A.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

technician came out and cleaned what was promised and did not once try to upsell. he took extra care around furniture and spent extra time on areas that needed a little extra attention

Report a concern   February 10, 2012 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zerorez got old stains out of our carpet that the previous carpet cleaners couldn't

Report a concern   February 10, 2012 — Rated 10 out of 10 by G.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and dries in a timely manner.

Report a concern   February 10, 2012 — Rated 10 out of 10 by G.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The house smells great and there is no soap residue. The carpet dry fast and feels soft and clean. I rate zerorez very likey to recommend to our friends. In fact, I tell all my friends.

Report a concern   February 10, 2012 — Rated 10 out of 10 by W.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet feels like new again and all without chemicals


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