- Phone: (214) 372-5326
- Visit Website
based on 83376 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
After carpets dried there was little improvement in wear paterns and there was no improvement in pet stains
Excellent people and technology. I doubt that many companies such as yours have the great equipment you have. Your techs are great too! Thanks.
Our first cleaning from Zerorez was Great. Nick was our service provider. The carpets looked great, Nick took his time and did a great job. And the carpets were barely damp. This experience was not a good. The guy seemd to fly thru the job. The carpets were soaked, to the point that after 18 hours there were still wet spots. That was after having our HVAC fan, ceiling fans and tower fans running the entire time. And the high traffic area in front of the back door, after it dried, looked worse than when he started. I sure wish Nick was still avaiable.
I don't think I have given it enough time to see any changes bot I have not giving up.
Two days after the carpets were cleaned, the spots coming back!
Fast, Efficient, Friendly - Carpets looked great. Our technician was friendly worked hard and was a great spokesman for your company. I also like the late hours available and the call ahead procedure.
the friendly way it was handled
I like the courtesy of the technician and the way my worn-out pitiful carpet looks after a treatment.
Amazed at the difference it makes every time we use Zero Rez! We will never use any other company. And the men who clean are always friendly and professional.
Your tech was very courteous, did an excellent job and completed the work in a timely manner.
That no chemicals are used to clean carpets. The technician arrived on time and was professional.
Good cleaning and dries fast.
Phillip was very professional and did a great job. This is the second time we have used Zerorez and we will continue.
I was very upset with the up selling that happens once the service person arrives.
We had our house all arranged for cleaning. Furniture moved, everything to make the cleaning job easier.
And then the service person starts tell us about all the additional charges! I believe these should have been discused
during the initial contact.
Up selling is a terrible ploy, and an unsustainable business practice.
I wasn't totally satisfied this time. This was the 2nd time I used Zerorez. There were spots that I didn't see last time.
Cleans well with no residue.
Our carpet is about 15 yrs. old and we had an elderly pet that recently passed away. They cleaned our carpet and tile floors and they are like new. I'm very happy with their work and the results.
Keep us informed. Arrived on time. Offered helpful advice. Did what you said you would do. The carpet looked great when you were finished. We would ask for Tyree again!
Luke the technician that did my service was very professional and did an excellent job.
I like Zerorez because it cleans my carpets without soaps. No residue builds-up and keeps my carpets like new for longer.
Order has not arrived. Excessive delivery time. Wondering when I will get product that I paid for. I even called to verify delivery address since order receipt had wrong address.
My 4 room $99.00 special turned into $402.00. I liked that my carpet was deorderized and disinfected, but I wouldn't pay that much again. How do I get my voucher from Fuller's Jewelry$
The entire experience was great. Our representative was prompt, friendly, professional and perfectly on time.
Cleaning without chemicals!
Very quick and no hidden charges---excellent clean carpets when done---nice crew.
Carpets are very very clean--smells great. Staff is professional and thorough. I had some rugs sent out for cleaning as well including 2 antique rugs. They came back looking AWESOME!
My carpets look great! And I really appreciated the tech moving furniture to ensure he got the entire floor clean.
Great job!
The technician was on time and he called me and let me know he was on his way. He was very efficient and totally professional. He is obviously a dedicated employee.

For not using soap to clean my carpets and binging green friendly.