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based on 83376 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
no chemicals
Your cleaning process makes our carpets look like new!
No chemicals, eco friendly, excellent professional service,
I appreciate Zerorez' effort to go green!
The carpet was not stiff after it dried but was soft and felt like new carpet. The technicians were highly skilled and knowledable about their products.
Richard was very professional and thorough. He was also punctual and polite. One very nice thing he did was to put a drip pan under his truck when he backed into the driveway. He also did an awesome job with the carpet - got those pesky pet stains out.
there is an area that the tech did not get cleaned
the man talked us into a three hundred dollar cleaning and my husband said he wasnt here that long and the house still has the smell of dog in it . we have moved into to the house now and it still has the odor we are very disapointed . All i heard was good this on the radio about zerorez . I think that is why the disapointment. No thanks Jody Dean unless something is done about this. Thanks for listing .
I mainly like that I don't have to supply you with a water source.
Took your time, did not rush the job. Very Professional and explaned the services. Rug looked great when done. Very pleased with the job will definitely call you again, you beat the other two competitors I have hired.
I feel they did a very good job.
Was quoted a price of $250 over the phone then was tried to upsell at my house. Also, my upstairs still smell like pet urine after paying extra fopr the pet treatment.
I already sent an email concerning this issue. They came to our home on 1/31 and the next day I hear of a 4 room special for $99 with a gift card to Fuller Jewelry which we were not told about.
Very happy with the outcome, however, it took quite a while for a couple of rooms to dry.
The technician was able to get coffee stains off my carpets. I will be using your company again!
Being on time, friendliness of personnel, GREAT job cleaning the carpets.
You do a thorough cleaning and your guys are very friendly and professional
Professionalism and thoroughness of representatives. He was also able to remove a wine stain which was probably two years old.
like them
Pleasant technicians and clean carpets!
Cleaned very well.
I liked our technician, Richard, and the very nice gentleman that helped him. They were very courteous and they did a fabulous job. I will recommend Zerorez enthusiastically to others! Our floors (both our tile and carpets) look and smell great!
They did a great job. I was skeptical at first but was completely amazed. I even took before and after pictures and sent them to my landlord to get them to switch.
We own several rental properties! We are so pleased at how Zerorez cleans ans sanitizes the carpets. No other company comes close. Thank you.
No soaps and my carpets seem to be much cleaner than any other company I have used. One thing, this time however, my carpets seemed to be much more wet than before. This time it took almost 24 hours to dry.
Richard did a great job. Can't seem to get the reward web site to work. Also big oil spot
from truck lefton street in fron of residence
I appreciated that no chemicals were used and with 2 large dogs and 4 adults and 2 children in the home we had many spots that needed to be treated.When friends come in they can not believe how clean the carpet is. I was referred by a friend and highly recommend them
Professional technician; comes on time; explaius products; my carpet looks very clean
Brad, your technician was absolutely great. You are very lucky to have him represent your company. He was very attuned to my requests and did a great job on both my carpet and my tile.
Your company could certainly benefit from his attitude and work ethic being used to train or manage and pass along this atttude to others in your employ.
Whomever hired Brad, was very attuned to projecting a good image for your company.
The next time I have my carpets cleaned, I definitely want someone like Brad to do it.
Thanks, Name removed
I was not at the house at the time, but my mother was and she stated the man cleaning my carpets was very professional and very informative. The carpet look great and I very much appreciate the care and service..