Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 5, 2023 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service the guy was great

Report a concern   June 5, 2023 — Rated 10 out of 10 by Chuck Vinson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

A world of difference after the cleaning

Report a concern   June 5, 2023 — Rated 10 out of 10 by T.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

easy to book, timely and professional

Report a concern   June 5, 2023 — Rated 10 out of 10 by Annell Burns Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician very conscientious and thorough.
Very pleased.

Report a concern   June 5, 2023 — Rated 10 out of 10 by Tod Marburger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and they completely removed the 2 very stubborn stains. Tech was super knowledgeable about the how and why it works and they left everything clean and orderly.

Report a concern   June 5, 2023 — Rated 10 out of 10 by Gabriele Presby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That there is no chemical smell.

Report a concern   June 5, 2023 — Rated 4 out of 10 by J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

An area cleaned, stripped and waxed looks like the wax was applied over dirty areas. It's clearly not in the tile, as in damaged tile. I have spoken with your rep., Mitsi, providing pics asking for consideration, and determination for this area to be stripped, and wax reapplied.

Report a concern   June 5, 2023 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great Tech and did a fabulous job. Great Customer Service

Report a concern   June 5, 2023 — Rated 1 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I contacted you Friday about the poor quality of cleaning and have yet to hear back from anyone!

Report a concern   June 4, 2023 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast thorough service. Raphael was great!!

Report a concern   June 4, 2023 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guy doing the carpet cleaning was very professional and did a great job.

Report a concern   June 4, 2023 — Rated 10 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Tech was very friendly

Report a concern   June 4, 2023 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue!! My carpets look
Very clean now:)

Report a concern   June 4, 2023 — Rated 10 out of 10 by Stephen Toth Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician, Bert, was very professional and personable!! He explained everything and was very careful during the cleaning process.

He took a considerable amount of time to work on a few “tough” stains!

The end result…the carpets turned out beautifully.

Thank you Bert and we definitely recommend Zerorez!!

Report a concern   June 4, 2023 — Rated 4 out of 10 by G.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Way Too Expensive. I called for the $99 special and ended up paying $400 due to all the upsales. $60 per room for the pet chemical is ridiculous. Unlikely to use again.

Report a concern   June 4, 2023 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent cleaning at an affordable price.

Report a concern   June 4, 2023 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Highly recommend Zerorez. They cleaned my carpet to a new home which dramatically improved its appearance and cleanliness. They were understanding and flexible with my schedule and arrived on time and performed the cleaning timely.
Great experience overall, including service performance and customer service.

Report a concern   June 4, 2023 — Rated 10 out of 10 by C.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and really clean chemical free carpet cleaning!

Report a concern   June 4, 2023 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zero chemicals and excellent results. The carpet even felt softer afterwards!

Report a concern   June 3, 2023 — Rated 10 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was very kind! He was quick too. I loved that he got in and out quickly. My carpets feel great, like brand new again!

Report a concern   June 3, 2023 — Rated 9 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did an excellent job and the product is very efficient

Report a concern   June 3, 2023 — Rated 7 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Stains came back within a day or two.

Report a concern   June 3, 2023 — Rated 10 out of 10 by R.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and professional service. They got the pet smells out of our carpets!

Report a concern   June 3, 2023 — Rated 10 out of 10 by H.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

excellent quality and service

Report a concern   June 3, 2023 — Rated 10 out of 10 by Darrell Riding Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very fast and good job

Report a concern   June 3, 2023 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am extremely pleased with the way my carpet and furniture is cleaned.

Report a concern   June 3, 2023 — Rated 8 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Every time I have scheduled a 4-6 appointment I have always gotten a call moving up the time. I schedule my time off work to be home at a certain time and this crates a problem for me.

I used the free tile cleaning coupon and my kitchen was just a tad bigger then the 100 sg, feet and I was told it would be $150.00 to add any extra footage. That seemed a bit outrageous Seems the priced could be pro rates to add extra footage.

Report a concern   June 3, 2023 — Rated 10 out of 10 by D.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional attitude . Did job efficiently .

Report a concern   June 3, 2023 — Rated 10 out of 10 by N.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly & professional staff. Carpets are clean & house smells fresh. I love knowing that no residue means the carpets will not quickly attract dirt.

This is the third time I have used Zerorez ( different homes), & I won't call anyone else to clean my carpets.

Thank you!!

Report a concern   June 3, 2023 — Rated 10 out of 10 by K.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet is really clean and looks great.


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