Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 84902 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 15, 2023 — Rated 10 out of 10 by Christine Ferdinandi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff, great service and care!

Report a concern   November 15, 2023 — Rated 10 out of 10 by S.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

a very nice job but your technican was great

Report a concern   November 15, 2023 — Rated 7 out of 10 by R.V. Zerorez Dallas/Ft. Worth
What could we do to improve?

I have hesitated to provide feedback, however this has been bothering me. The technician was very nice, however when he arrived, he asked if he could use our restroom. He was in there close to 10 minutes and left residue in the toilet after a bowel movement, utilizing all the remaining toilet paper and wipes available. I truly believe this could have been taken care of prior to his arrival. The carpet cleaning otherwise was good, but I was surprised that he didn’t move ANYTHING, not even a pillow out of the way…just open floor.

Report a concern   November 15, 2023 — Rated 10 out of 10 by M.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My air ducts are clean and now breathing cleaner air-the young man that came out to the house was hard worker and knowledgeable

Report a concern   November 14, 2023 — Rated 9 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good value and solid service. I made the switch to this company about 6 years ago and really happy I did.

Report a concern   November 14, 2023 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

AN EXCELLENT CLEANING WAS DONE ON A VERY DIRTY CARPET, I LOVE IT!

Report a concern   November 14, 2023 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Every time I have used zerorez I have been satisfied with the end product. Clean carpet with no chemical smells. The techs are very courteous.

Report a concern   November 14, 2023 — Rated 9 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

arn was on time called ahead courteous and did a great job!

Report a concern   November 14, 2023 — Rated 9 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My guy did a great job. Very professional and quick.

Report a concern   November 14, 2023 — Rated 2 out of 10 by S.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My cleaning was yesterday and my carpet still smells like dogs. No deodorizer apparently and it cost me $400.

Report a concern   November 14, 2023 — Rated 0 out of 10 by L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The technician sprayed scotch guard all over the hardwood floors surrounding our rugs. He made a total mess of it, and we can’t get the scotch guard off of the hardwood floors! Unacceptable!

Report a concern   November 14, 2023 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not pushy and very accommodating as well as knowledgeable.

Report a concern   November 13, 2023 — Rated 10 out of 10 by P.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Brian was very personable and did an awesome job cleaning my carpet.

Report a concern   November 13, 2023 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

safe for pets and carpets

Report a concern   November 13, 2023 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician did an excellent job.

Report a concern   November 13, 2023 — Rated 10 out of 10 by Arlene Grady Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I could book easily, quickly. The technician was prompt, professional and did an amazing job!

Report a concern   November 13, 2023 — Rated 10 out of 10 by Melanie Sherman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service guy was very professional. He took great care of our furniture and walls to make sure nothing was scratched or damaged. Excellent job!

Report a concern   November 13, 2023 — Rated 10 out of 10 by Angela Brady Zerorez Dallas/Ft. Worth
What do you like about our products and services?

travertine floors are SO CLEAN as well as the grout. Very professional and thorough.
I also had the airducts cleaned. WOW... it's shocking what's in the airducts...

Report a concern   November 13, 2023 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your service tech did a great job. Carpets look great!

Report a concern   November 13, 2023 — Rated 10 out of 10 by Keith Powell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job carpets are nice and clean. He showed up on time and performed the service in a time and matter.

Report a concern   November 12, 2023 — Rated 10 out of 10 by Nancy Turner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Person who came out was amazing at his job! Made us very thankful to use your company. He should get a raise!

Report a concern   November 12, 2023 — Rated 10 out of 10 by Donna Miroddi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Dependable ,Courteous and Professional.

Report a concern   November 12, 2023 — Rated 10 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well done and timely services.

Report a concern   November 12, 2023 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great and friendly service and communcation on pricing.

Report a concern   November 12, 2023 — Rated 10 out of 10 by Elizabeth Mchale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job!!! Perfect!

Report a concern   November 12, 2023 — Rated 10 out of 10 by Eddy Sanchez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got the spots removed, the dog accidents odor was eliminated. And my wife was happy, so thanks zeroez. #TOLO

Report a concern   November 12, 2023 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was thorough, professional and prompt.

Report a concern   November 12, 2023 — Rated 10 out of 10 by Steven Rodriguez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

High quality...very pleased with the results. Technician was friendly and excellent.

Report a concern   November 12, 2023 — Rated 10 out of 10 by C.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

User friendly program to make my appointment on-line. Communication was great via email and text with Zerorez. The morning of my appointment, a call from a staff member notified me that the technician was on his way.
The technician did a great job and there was no hard sell. I noticed my carpets didn’t take as long to dry, as with other companies I had used in the past. Extremely satisfied with the overall appearance of how clean my carpets look. Job well done!

Report a concern   November 12, 2023 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The people like michal who cleaned my carpet so well I would have him again thanks.


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