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based on 83392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My sofa looks worse than before they cleaned. You can clearly see streaks from the equipment. Zerorez basically told me “too bad.” My $8000 sofa looks terrible. I will definitely tell people to NOT use Zerorez. As a return customer, I expected better results and better customer service.
Alberto was our tech this time and he did a great job. He was very customer friendly and courteous. I appreciate that!
The service man did an excellent job and he was very helpful regarding our carpet and rug cleaning needs
Carpets look great!
Professional, Prompt, and courteous. Well done.
It seem like the technician rushed a little bit because the stains returned within a day or two. And there’s several spots where I guess he set the vacuum down and it left a big stain.
Polite and professional technicians. Did an amazing job, better than before.
T he guy doing it was very good. Carpet dried quickly. Explained everything he was going to do I will uses them again.
Your employees are outstanding, your service is great and your prices are very reasonable.
Jesse cleaned our carpets yesterday and the carpets never looked better. Jesse communicated well explaining everything he was doing to remove our pet stains.
He was courteous, friendly and professional.
Window late for implementing
I thought he did a great job. I wish he would have ask if I wanted all the kitchen tile cleaned. I didn’t realize he was only cleaning 100 square feet.
Service agent was excellent. He was very diligent
Good product—professional service
Tech was supposed to be here between 11am to whatever. They contacted me at 8:59 am said the tech could be here in 15 mins if I wanted. BOOM tech was here promptly at 9:15am and was extremely respectful, timely, and very informative. I would defiantly recommend this company to anyone. Thank you so much.
Professional services
William did an excellent job and we are very happy with the way our floor looks. Unfortunately $400 is more than we can afford or we'd do it more regularly.
Good job.
I was tired and forgot to ask why it was &137 since quotes price was $99 ( should have been about $110 with tax)
Carpet was left wetter than I expected so took longer to dry
My technician did a great job cleaning my carpet. He was very conscientious of problem areas and was courteous. He is welcome to come back. This was my second time to use Zero and I highly recommend them to anyone.
On time, did what I paid for!
Loved how clean the agent was able to get my carpets. Even manually worked out some of the stains beforehand so that he could get a better result. Quality care here and appreciate the services that were provided. Also, perfect price!
Our technician, Buddy was very attentive to the stains on the carpet and was able to remove them. I really appreciated the extra effort. The cleaning was very thorough, even opening up the doors in the hallway and bedroom to complete the process. Best cleaning service I have hired.
Thanks again ,Buddy.
We love Zerorez, they are in and out with great service and take care of our floors well! Professional and punctual.
Our tech was knowledgable, courteous and did an amazing job on our carpets. He was respectful of our property (inside and out) and was efficient in his tasks. He educated me on things I needed to know about the cleaning process etc. He was also punctual and polite.
Alberto did a great job! He went above and beyond what we asked. He spot cleaned our floors but also picked up all the stuff off our floors (in the middle of moving) and cleaned/vacuumed our floors. Thanks so much!
The technician left a piece of equipment here..
As always, Zerorez did an excellent job cleaning my carpet. The technician was professional and did a great job.
Your service man did a good job and was very efficient.
Fast and efficient
I have always been so please with ZEROREZ, but this time they left my carpets too wet, it took 2 and half days for them to dry. That was a major inconvenience since we had company coming in . Name removed
Everything was great