- Phone: (214) 372-5326
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based on 83392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician works fast but carefully, is very courteous. Good specials on pricing.
We liked our technician, Buddy, very much. On time, efficient, pleasant demeanor. He did a good job and we will ask for him next time.
Alll lf ot
The cleaner was on time and did a thorough job.
They work better than any other carpet cleaners I have used.
My invoice had a strange $25 charge. I called and it was taken off my bill
Did not clean my sofa was left with spots.
We are a repeat coustomer and we will be,
Been excellent each time. The first time, due to our negligence, there was a spot missed. Zerores insisted on coming out and redoing it!
Loved how my carpets came out. Will be calling in a few months to do the rest especially since I noticed a big difference. Jessie Reina did an awesome job and will want him back again. He was very polite and friendly and answered all my questions. Thank you.
On time. Very knowledgeable. Understood my problem and did his best to solve it. Left good instructions upon leaving. A friendly guy who was easy to work with.
Great communication and the service is always professional
All
Price and quality
I believe strongly to don't put duct cleaning among other services.
Also you need to send qualified technician to costumers homes.
Thank you
Fash Phone number removed
I was about to replace my carpet, due to a large, stubborn stain. Zerorez saved the day when they came in and got the stain out! Their tech was very patient, kind, professional, and well trained.
I have not been able to get a bill that I can print. I was sent a bill to my cell phone in a text, but I need a bill with an email. My CPA uses this for tax purposes. Part of our home is a home office and this is related to my tax filing. I called and someone from Zero Rez said they sent me an email, but I did not get one with a bill for the work done this week.
The carpet was well cleaned and I have no complaints about that. Worker was pleasant and efficient.
Can you email me a bill? Obviously your company HAS my email.
First name removed Alice Last name removed, 217 Covington Dr., Benbrook, TX 76126
cell Phone number removed
zerorez does an excellent cleaning job and the office people and technicians are very professional
Clarence did a great job! He was very efficient! I appreciate him being on time! Carpets look great!
The smell at spots treated were made worse after treatment. When I called to give you all a chance to make it right. I was told that I signed a waiver and did not follow the techs recommendations. This is 100% not true. We did everything that he recommended. It’s clear what is important to this company and I would never allow you all in my home again
Not sure my carpets were even cleaned. Nice guy that came out but it went so fast and didn’t notice a difference.
Vent and carpet cleaning.
Bert, the technician, who cleaned the carpet was very professional and he did an excellent job. The carpet looks great. I have had Zerorez before, but Bert did the best job of all.
My upholstery stains didn’t change at all. While he was working on them, it looked like it worked, but there was no change at all
???
Very professional
Hard worker
Cares how it looks
Such clean carpet!
On time, did a great job, worked hard!!
On time, explained well, didn't try to "hard sell" us on a bunch of things we don't need (we've been through that before), concerned about cats getting out, and the job was excellent.
Technicians, were thorough, timely and professional, did a fantastic job!
When a spot didn’t get clean, you offered to send the technician back for free and it worked