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based on 85399 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Promptness of the appointment time. Speed of service.
Excellent products and customer service! Adam was especially thorough!
Our technician, Ricardo, was outstanding.
What a great asset to your organization. JW
The service was quick and all of my concerns were taken care of.
Easy and quick scheduling.
Best job of any carpet cleaning service I have used
The Tech was excellent. Answered all questions and did a great job.
Clean rug and it was dry on a rainy day by evening. John was a good tech.
Always get it clean
Professional, punctual, great work!
Noticed a few stains on the chairs
It was a great and quick job. Carpet looks brand new. Thanks!!
The tech was organized , had a plan and did a great job.
Terrible experience with technician and customer service. Y’all should be ashamed. Carpets weren’t even clean
The technician was great! He went the extra mile to get the job done and our carpets look wonderful. Our dog had been sick and made a huge mess in our bedroom. I did my best to clean it but it was still badly stained. The products that Zerorez used removed all of the stains.
Amazing!
They provided next day, on-time service which was greatly appreciated. I would definitely recommend Zerorez and will use them again when needed. Renee R.
Prompt, courteous, on time. Very good job and worker.
Courteous and on time. Did a good job.
No soap or other chemicals are left in the carpet.
Efficiency and results. The tech was friendly and knowledgeable.
promptness and clean carpets cleaned with steam.
Great job!! Carpet and tile look like new! We are a very happy customer!
The cleaner person was fantastic. He really did an excellent job cleaning. Despite being behind on schedule he took his time and completed our house. We could not be more pleased.
The technician, Antonio! He did a great job. He was very professional and thorough. I will be using zerorez, and asking for Antonio.
Great 👍
Rep who came out was very nice and friendly and did a great job! Floors look great!!
Technicians are always helpful, skilled and professional. I’ve never had a bad experience with zerorez. Been using them for years.
You did a great job. Still have a little "sticker shock" from the difference between the price quoted and the actual cost. I understand we had a lot of pet stains that need to be treated. $60 per spot just seems excessive. I think the person that takes the reservation should be a little clearer on the cost they quote vs. the cost you should expect. Again, it looks like you did a great job but the total cost will likely cause me to interview other companies before making a decision next time. The $60 per spot seems to be a lot of "upsell" and I'm not a fan of upselling.
Service reps were outstanding
Great job!
Easy booking, easy payments, the technician was kind and friendly, easy payment. The whole process was so easy!
The cleaning process that Zerorez uses is different from other companies because you don’t use soap. This keeps my carpets cleaner for a longer period of time. Your service men are so professional and do a great job. Also, my carpets dry quickly which means that they take the time to continue absorbing the wetness. I only use Zerorez and have done so since the company first starting radio advertising in DFW.