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based on 83392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service. The best!
Great Service
Dries quickly and no caustic solutions. Just wish we could have gotten the gatorade stain out better. Any ideas and perhaps a stain suggestion?
Timely arrival and excellent service.
timelyneww
My closet carpet was not cleaned completely and 3 areas were not cleaned. I called and sent pictures, but no one got back with me when they said they would.
Been used it before
Friendliness and professional.
The technician was very professional and polite
Like limited chemicals. Technician was very efficient, worked hard and did a good job.
Did not get the stains out
William was wonderful. Friendly helpful and did a great job. I hope that he comes back next time. Thank you so very much William for an excellent job and outstanding experience!
More information about pricing
Service was great technician was great. He removed a what looked like a vomit stain but said the high traffic area in the master wouldn't come clean as it was just cheap carpet. That was disappointing.
Cesar was very polite to my wife and I
He was very knowledgeable about his craft
The cleaning was impeccable
We wii be repeat customers
Mainly because of him
The technician was very professional and did an excellent job on bringing our carpets back to life.
Rafael was very attentive to the areas that needed additional attention and was thorough in the cleaning.
Friendly employee. Did a good job. Presented options without pressure to buy
Great service. Cleaned a white couch and brought it back to life. Didn’t think it was salvageable and the young man that came did a great job!
Technician was very polite and helpful
Very professional job
This is our third or fourth time getting our carpet clean by zerorez and each time we have had an awesome experience from beginning to end our carpet look brand new when finished and the technician was very sweet and professional...
Gets floor really good especially when you have a good tech like we did. Diamond.
The overall service, quality providing an explanation of the work being done was excellent.
10/10
Raphael did a super job of cleaning our carpets. He was friendly and service oriented. I would definitely ask for him again by name.
No chemical smells
Professional and courteous technicians
It took us three tries to get the work done in the morning like we requested. Two times we did not even get a call the day before letting is know what time to expect the tech (that process is annoying even when it does work)
I guess 4 to 6 could be morning but I doubt it.
Expected time of service & estimated cost with additional treatment!
I like that our carpet isn't cleaned with a bunch of chemicals or soaps and that the clean lasts. I also like that the techs are professional and get the job done.