- Phone: (214) 372-5326
- Visit Website
based on 83392 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Work was done fast and really good. I wish the carpet could dry faster.
My bedroom floor is still wet right at the entry. We are having to mop it up so I don’t slip on the hard floor as we exit the bedroom.
Our carpet looks great! Will definitely use zero res again. Love that we were able to walk on it same day and no chemical smells.
My tech did a nice job. He was here on time, very professional and courteous.
My name is First name removed. I had my living room, daughters room and master bedroom shampooed. I paid extra for the odor remover for my daughters room. I don’t think I’ve ever wrote a review for anybody, but I have to write one for this. The service looked good, but the order was still there bad. I called to make sure we got what we asked for and they said we did the lady I spoke to said she was going to speak to management and get back with me but never did. We paid over $200 for service and it smelt the same after if not worse the carpet in my daughters room was dingy and sticky feeling after the cleaning very unsatisfied I do not recommend them at all.
Always leaves the house feeling fresh and clean. Service representatives are always professional and courteous.
I liked the service and feel really good about how clean the system is now. And the techs were very friendly and communicated well everything they did. However, the system was turned off and had to have someone back out the next morning after realizing late at night that the AC had not come back on. They second tech came very quickly and got it all back up and running.
The service was prompt, the employee that cleaned our carpets was very professional and he did a good job. Very pleased.
The Zerorez representative was courteous and informative. He did a great job and my carpets look great. I will definitely use Zerorex again in the future.
Great job
Remove the tip section from the computer screen when paying for the service. If I am giving the service technician a tip I want to give it in person. Reason I know it goes to him or her who provided the service.
I loved how professional and honest they are! The guy that did the service was very sweet and advised me of everything he was doing before doing it! He got stains and odors out of my carpets that have been there for 2 years!
Very professional and I was so shocked on how the carpets came out! Great job!!
They do a good job but always end up overselling you
Fast and thorough service!
Great customer service. Timeliness. Professionalism. Communication. A job done well.
Buddy did a professional job of cleaning the carpet and was timely.
On time & great cleaning!
Price
The employee that came by was excellent.
Great job on my carpets, we will using your company again very soon.
Professional service and outcome was great!
I appreciate your cleaning method and your employees are very positive about working for Zerorez.
The carpets look great -- better than I thought they would! The tech was on time and very nice.
Quality of cleaning and service!
Shane is the man
The staff member I spoke with over the phone was friendly and helpful as was our in-home technician. Our technician did a great job on the floors, taking care of every problem area we had, and he took good care of our furniture we weren’t able to move as well. Great service at a great price, thanks to the 3 rooms for $99 sale!
Have the proper equipment, we were charged $ 60 per room on a solution was not have the carpet smell and is smelling. The guy try his best but definitely over price for the work that was supposed to be done.
I love the fact that all the stains came out. The guy was efficient and friendly.

The techs were great. Very expensive to have done very often. Plus there are two big spots that has already reappeared. very disappointed.