Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83390 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 18, 2023 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Not only am I highly likely to recommend you, I have recommended you and my neighbors have done the same and recommended others. Compliments to my technician, Fred, who did an exemplary job.

Report a concern   June 17, 2023 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

N/A

Report a concern   June 17, 2023 — Rated 10 out of 10 by G.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a very thorough job

Report a concern   June 17, 2023 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the quality of carpet cleaning.

Bobby did a very good job.

Report a concern   June 17, 2023 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technician and great service

Report a concern   June 17, 2023 — Rated 10 out of 10 by T.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient process and a very friendly and talented tech

Report a concern   June 17, 2023 — Rated 10 out of 10 by M.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule online. Timely arrival. Nontoxic chemicals.

Report a concern   June 17, 2023 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rafael H listened to my concerns, addressed them in a professional manner and did an excellent job of cleaning my carpet. I decided never to use your company again after va terrible experience with a previous technician. Rafael saved a customer. He was very helpful and I highly recommend him, a “10” in every respect.

Report a concern   June 17, 2023 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician did a fantastic job! My carpet looks and feels clean!

Report a concern   June 17, 2023 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Job well done. Technician very nice.

Report a concern   June 17, 2023 — Rated 10 out of 10 by C.F.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your efficient online ordering, your well trained, courteous technicians and the promptness of the appointment time. FYI, CJ was our technician; he was fantastic!!

Report a concern   June 17, 2023 — Rated 10 out of 10 by Rj Koland Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Raphael was the best representative ever for Zerorez. He worked efficiently and throughly. He checked back with me repeatedly on trouble areas. Zerorez has never disappointed me, but Raphael was tops. He deserves a top qualification for a family cruise

Report a concern   June 17, 2023 — Rated 10 out of 10 by Bruce McDaniels Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning was very effective and the work was done quickly. And best of all, no misc additional charges like your competitors.

Report a concern   June 17, 2023 — Rated 10 out of 10 by D.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good job on carpet, friendly and knowledgeable operator

Report a concern   June 17, 2023 — Rated 10 out of 10 by Brandi Sewell Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Zeroez always does an excellent job when it comes to keep my carpet clean, new looking and fresh! Thank you so much!!

Report a concern   June 17, 2023 — Rated 10 out of 10 by G.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was courteous and did a good job. The people on the phone helped me well too.

Report a concern   June 17, 2023 — Rated 4 out of 10 by M.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Potions of the carpet looked clean but after drying water marks came up.

Report a concern   June 16, 2023 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As expected. Have used Zerorez at various residences over the year. Always do a great job.

Report a concern   June 16, 2023 — Rated 9 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professionalism and diligence to the job.

Report a concern   June 16, 2023 — Rated 10 out of 10 by Evelyn Benitez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The representative went above and beyond to ensure my expectations were met, and even took out some sticky gum that had been stuck to my carpet, something Stanley Steemer could not do after servicing my home several times.

Report a concern   June 16, 2023 — Rated 10 out of 10 by Forrest Tennon Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great company; very professional

Report a concern   June 16, 2023 — Rated 9 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The young man that did our job was excellent

Report a concern   June 16, 2023 — Rated 10 out of 10 by Linda Weinberg Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was impressed how well it cleaned. The final result was amazing. The tech was patient with me as I decided what I wanted to clean. The price was fair and the result much better than I could do with my cleaning tools.

Report a concern   June 16, 2023 — Rated 5 out of 10 by J.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Difficulty scheduling and late beyond the service window as the last at the window frame of Service at the service list.

Report a concern   June 16, 2023 — Rated 10 out of 10 by M.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonable prices
No soap

Report a concern   June 16, 2023 — Rated 3 out of 10 by D.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet still dirty where it ends to tile floors

Report a concern   June 16, 2023 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the zero residue part, which speaks for itself. ZeroRez = zero residue!

Report a concern   June 16, 2023 — Rated 9 out of 10 by D.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a very good job!

Report a concern   June 16, 2023 — Rated 10 out of 10 by Kitti Scott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

it was very professional, friendly service. My carpet and couch look like new again.

Report a concern   June 16, 2023 — Rated 5 out of 10 by R.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

My carpet is clean, but it is now hard and stiff as if there is a residue that remains. The finish product leaves much to be desired with foot prints remaining.


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