What our clients think of us!

Your service men were very polite and professional. Also, stains that I thought would never come out of my carpet actually did come out with Zerorez.

Although our technitcian was very good and helpful, we ended up paying much more than quoted. I feel we were a little pressured to get the extra treatments.

You do what you sAY YOU WILL DO.

No chemicals left behind. The vacuum thing is much quieter than your competitors.

The cleaning was done in short period of time and resulted in the carpets looking much, much better without extra charges for stain removal. The technician had said the carpets would be dry in 4 hours or so, but that wasn't the case even though we ran the A/C as requested.

The guys that cleaned were great and for the most part did a good job. There was a simple stain on the living room carpet that did not come up however that looked pretty easy to get up. The carpet did not seem as "clean" as the last time we used your service...and this carpet is only 2 years old...the last carpet you cleaned for us was 12 years old and looked REALLY bad before...and brand new after. This time the carpet just looked "ok". The last guy came in a much bigger vehicle so it made me wonder if he had better equipment.

EVERYTHING. THE MEN WENT OUT OF THERE WAY TO DO A VERY GOOD JOB. THEY DID. WOULD LIKE THEM BACK THE NEXT TIME. THEY LOOKED FOR OTHER THING TO CLEAN IN THE OTHER PART OF THE HOUSE. WE HAD A SPOT IN THE FRONT PART OF THE HOUSE. THEY CLEANED THAT WITH NO PROBLEM. THAT SPOT IS CLEAN. THE WIFE ISN'T GOING CRAZY NOW LOOKING AT THE SPOT. AGAIN THANKS!!!

I like the fact that no soap is used in the process and that the carpet doesn't have any residue when cleaned.

Courteous, on time and very efficient. He did a wonderful job.

Carpets are very clean. The technician, Luke, was very personable while doing a great job.

Your staff is exceptionally professionsal and their work is high quality.

Awesome service

The staff was very professional and knowledge. The results was outstanding, as my carpeting is 36 years old looks better than it has in 10 years. Excellent product and service.

It works!

I am very pleased with my clean carpets, and Justin did a great job!

Zerorez came out the day after I called for an appointment (prompt service), the technician was courteous and professional, the carpet looks great! I am impressed!

The service tech and the cleanliness of the carpet after it dried good.

I paid extra $150 for Flash treatment. It stung the bottom of feet the first day. We still have pet odor in the hall - not happy with that. The hall carpet has the protective pad and last time odor was not evident - this time - it's very strong after cleaning.

The fact that you don't use chemicals and the carpet looks like new. You did a great job on an area rug that you cleaned at your facility recently and I would recommend you to anyone needing to clean their carpets.

Very nice service man of your company JB!

It was quick, no smell and felt cleaner than other companies. It made me thankful I went with zerorez since I have a baby comjng any day now!

We so appreciated the kind and amazing customer service with our technician, Justin King. He was a delight and we will request him the next time we use zerorez, which will be soon.

friendly and professionalism of serve tech

My carpet was wet for three days and was notclean when the service rep left. The charges were much more than any carpet cleaner I had ever used and definitely not as clean.

When I set up the appointment and discussed charges for cleaning the carpet in 3 rooms and an area rug in the den, I was told 89.99 for the 3 rooms and $1.50 sq ft for the area rug. I was asked the fabric of the rug and stated that it was wool. So I confirmed an appointment with the expectations of a charge of $210. plus fuel charge. When the service guy came out he did a great job and agreed to a $50. protective sealant. My total bill came to over $400. I had not expected to pay $3.00 sq ft for the area rug. It was very misleading. Someone called me back today and said her manager would call me after 6:00. Never heard back from them. Not complaining at all about the results of the work but the cost expectations. So with that said I would not recommend.

everything was fine...your price leader was a bit mis-leading.
4 rooms for 99.00
i ended up paying 578.00

the gentleman who came to provide quote for job was friendly BUT almost too friendly.
He knocked and then opened the door with a "hello". Although I knew he was here - since he had parked in front of home about 5 min. earlier when I had opened the front door to wave letting him know I was home - when he did come up to door - common courtesy is NOT to just open a door without homeowner coming to door was not executed - he just opened door after one knock and said "hello".
He was a bit aggressive with the "blue" light flaslight at first. Made statements that he saw cat stains (he had noticed two cats when he came in) and stated that cats pee in corners. One of the cat stains he noted was actually one of the small pellets from the litter box and, as I told him, Our cats do not urinate anywhere but in their litter boxes.

He spelled out cost, etc appropriately, He said he could make our carpets look like a castle - he was friendly BUT the above mentioned info was not appropriate to a first time potential customer.

He may be a great carpet cleaner for you BUT a little restraint in his approach would be better received.

Your services made the carpets look new again.

Good result. Great personnel. Not on time, but I'll get over that.

Randy and Jarad were helpful, informative, polite, professional and the service was above average. Thank you

Tech. was very through.