Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 12, 2012 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning lasts longer than competitors

Report a concern   June 12, 2012 — Rated 10 out of 10 by D.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The pet cleaning services. I am still in shock over how clean my carpet is now. It was dirty to the point I was ashamed to let the technician in. Hebabsolutly did the best job I have ever seen. I can't say enough good things about the the services rendered. He told me he could make the carpet like new and insaid show me, and boy did he. Inwill never use another company as long as you guys are around..

Report a concern   June 12, 2012 — Rated 10 out of 10 by R.A.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet was cleaned nicely and we were so impressed with how well our tile and grout turned out!!!!!

Report a concern   June 12, 2012 — Rated 10 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked that there were no orders to the cleaning solutions that were used.

I also liked the fact that it didn't the carpet long to drive.

I especially liked the service that J.B provided. He was very respectful and informative.

I most definietly will be utilizing your services again.

Report a concern   June 12, 2012 — Rated 10 out of 10 by F.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks great. Technicians were polite and professional.

Report a concern   June 12, 2012 — Rated 10 out of 10 by R.A.D.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt, courteous, great results without fail. 2nd time customer and WILL use again.

Report a concern   June 12, 2012 — Rated 9 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

good quality, polite cleaning staff

Report a concern   June 11, 2012 — Rated 6 out of 10 by P.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpet took over 24 hrs to dry but I was told 4-5 hrs

Report a concern   June 11, 2012 — Rated 10 out of 10 by D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service I received was the best ever. Seth explaned everything they were going to do before he and Johh started. I have older capet and it look like new. The price is right also.

Report a concern   June 11, 2012 — Rated 9 out of 10 by A.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs were very friendly and knowledgeable. Even though I wanted a particular room cleaned (my son's) it was a mess, and I was going to remove it from the list to be cleaned, but the techs, assured me I had time to pick up everything off the floor because they would do that room last. They even helped me with some small toys that were on the floor.

The black out light/green light for the pet stains was an eye opener and I appreciate being shown the difference between a pet stain and others I had. Not sure if this was an up-charge sale, but I was hooked either way and just the peace of mind was worth the cost.

The only down fall, is that I thought the rates were extremely high compared to other companies. I also requested a quote on getting my carpet stretch, and the rate was double what my parents paid to have theirs done, and their carpet was in worst shape than mine, with bigger pieces of furniture.

Report a concern   June 11, 2012 — Rated 5 out of 10 by J.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Came back to redo carpets. The thing that I wanted more than anything was to rid carpet of pet odor. After the second time out, the odor is still there. I paid alot of money for an initial c/o odor that was not resolved.

Report a concern   June 11, 2012 — Rated 10 out of 10 by K.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is always outstanding. Wonderfully poliet ( which is hard to come by) and work is impeccable.

Report a concern   June 11, 2012 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Gets the dirt and stains out without using chenicaks and sudsy soaps

Report a concern   June 11, 2012 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great results

Report a concern   June 11, 2012 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent and friendly service! I will be calling again!

Report a concern   June 11, 2012 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That carpets are cleaned with only water.

Report a concern   June 11, 2012 — Rated 10 out of 10 by G.J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time, through cleaning, and no residue or spots that return.

Report a concern   June 11, 2012 — Rated 9 out of 10 by C.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Available on Saturday and especially yuor "green" products.

Report a concern   June 11, 2012 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service is great. Loved Richard, our technician.

Report a concern   June 11, 2012 — Rated 10 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet & floor look great. Your guys were very friendly & made sure I was happy before they left.

Report a concern   June 11, 2012 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean and the softness of the carpet. The service was excellant.

Report a concern   June 11, 2012 — Rated 9 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet looks fresh and new

Report a concern   June 11, 2012 — Rated 10 out of 10 by G.R.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very good and we were pleased with your service.

Report a concern   June 11, 2012 — Rated 8 out of 10 by T.N. Zerorez Dallas/Ft. Worth
What could we do to improve?

warn customers that spots might come and that the cleaning you do the first is really guanarted, you will be chage extra for something that was going to take care of the carpet the first time.

Report a concern   June 11, 2012 — Rated 10 out of 10 by J.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe was informative and helpful, and the whole process seems so clean and chemical free.

Report a concern   June 11, 2012 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional technicians and the results were incredible.
My carpet is 15 years old. Have already
Recommended to my friends.

Report a concern   June 11, 2012 — Rated 10 out of 10 by S.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green, effective, and friendly service.

Report a concern   June 11, 2012 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the service provided and the products used to clean the carpets.

Report a concern   June 11, 2012 — Rated 10 out of 10 by R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

As advertised- fast, friendly, clean.

Report a concern   June 11, 2012 — Rated 10 out of 10 by D.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Healthy. Great customer service.


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