Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83378 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 5, 2012 — Rated 5 out of 10 by B.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This time the tech was too fast! Spot still remains in one room. Not as friendly as the previous tech. I mean, he was ok. There to get a job done, but not as thorough or meticulous at all.

Report a concern   June 5, 2012 — Rated 1 out of 10 by R.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I paid extra for stain treatment and my carpet looked clean, less than a week later stains were showing back up.

Report a concern   June 5, 2012 — Rated 10 out of 10 by K.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good professional service.

Report a concern   June 5, 2012 — Rated 9 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It seemed to work very well

Report a concern   June 4, 2012 — Rated 10 out of 10 by L.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It was quick but, the carpet and tile are really clean.. My house smells clean again..

Report a concern   June 4, 2012 — Rated 10 out of 10 by K.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

After the carpets were cleaned it smelled so nice. It's kid safe & animal safe! I love it. :-) We will definitely be using you all again.

Report a concern   June 4, 2012 — Rated 7 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

Good job with the exception of the stairs, feel the edges on the stairs were neglected as they are darker, almost like it pushed the dirt to the edge of the carpeting.

Report a concern   June 4, 2012 — Rated 8 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was satisfied with the results, but didn't much see a difference from other company's that I've used. After hearing your comercials and testimonies by KLTY personality's I expected to see a difference from the other company's.

Report a concern   June 4, 2012 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly service and the work done was above and beyond my expectations.

Report a concern   June 4, 2012 — Rated 0 out of 10 by M.V. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Not happy with the way it was handled and the charges were out of line.

Report a concern   June 4, 2012 — Rated 8 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What could we do to improve?

I would have been happier if small things like end tables, etc, which could easily have been pushed away, would have been moved. Behind a rocking chair, in plain sight, was a red/brown spot from our dog which I feel should have been taken care of. Also, we would have been happy to help push back the couch to get under there.

Report a concern   June 4, 2012 — Rated 10 out of 10 by K.O.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I think your products are great and I would recommend them to all of my friends! Your staff is professional and pleasant and that is always appreciated! Special thanks to chris who did an excellent job on my carpets the other day!

Report a concern   June 4, 2012 — Rated 10 out of 10 by R.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet is the cleanest is ever has been

Report a concern   June 4, 2012 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is left soft and looks new after the treatment.

Report a concern   June 4, 2012 — Rated 10 out of 10 by S.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

efficient, dramatic results

Report a concern   June 4, 2012 — Rated 9 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very pleased with the professionalism of your technicians. They were prompt and very thorough.

I do feel that the price of this service is very expensive.

Report a concern   June 4, 2012 — Rated 7 out of 10 by B.H.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

I sent an email to you this past weekend about the pet stain. I paid for pet stain prevention treatment when the technician arrived. However, when the carpet dried, the pet stains on my carpet looked worse than before it was treated. I would not have paid for the extra protection if I knew my carpet would look worse. At this point, I think I need to replace the carpet...

Report a concern   June 4, 2012 — Rated 10 out of 10 by F.O.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product removed 98% of the HORRIBLE stains that another company had previously cleaned in August 2011.
The 2 gentlemen that came to clean were extremely friendly and exceptionally polite.
I've recommended your company to family and friends!!
Thank you!
Fonella Last name removed

Report a concern   June 4, 2012 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks almost like new!

Report a concern   June 4, 2012 — Rated 10 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and Fast

Report a concern   June 4, 2012 — Rated 6 out of 10 by J.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I did notice that in one of the traffic ways that there is still some dirt there, once it dried it was noticeable, overall it was a good experience.Thank you.

Report a concern   June 4, 2012 — Rated 10 out of 10 by B.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love the fact that you do not use chemicals or harsh ingredients to clean the carpets and the thorough job to make sure the customer is totally pleased.
All staff members whether in the field or in the office, are always so courtious and helpful.
I guess you can tell I'm still a raving fan for 4 years!

Report a concern   June 4, 2012 — Rated 10 out of 10 by D.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technicians were very knowledgable, courteous & professional. Price was reasonable. But the #1 reason above all of that is that no other company has been able to get our eggshell burber carpet this clean! Was hopeful your company would be different and couldn't believe the results! We are very pleased & have already recommended you to others.

Report a concern   June 4, 2012 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

steaming w/o residue

Report a concern   June 4, 2012 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are green with no chemicals.

Report a concern   June 4, 2012 — Rated 10 out of 10 by L.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like ZeroRez because you do not use chemicals.

Report a concern   June 4, 2012 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My daughter who has severe asthma was unable to move into our new home due to the previous owners having several pets. Zerorez came in and cleaned and sanitized the carpets and cleaned out all of the air ducts and the place smells new. Thanks for bringing our family back together!

Report a concern   June 4, 2012 — Rated 10 out of 10 by T.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I had stains in my carpets that other carpet cleaning companies could get out, but within several months, they would come right back. I had Zerorez clean my carpets and 7 months later the stains have never reappeared.I will never use any other carpet cleaning company. I am amazed at how much better Zerorez is over their competition.

Report a concern   June 4, 2012 — Rated 9 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets came out clean, the techs were on time and polite and courteous.

Report a concern   June 4, 2012 — Rated 9 out of 10 by T.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professionalism and results


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