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based on 83378 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thorough cleaning process. Very professional staff.
Techs were very knowledgeable. Carpets very clean - including the edges. No lingering odor and dried very quickly.
Hard working techs, always on time, and do a great job.
soft carpet after cleaning, and stains did not re-appear.
Clean , quick and professional.
Carpets were cleaned without strong smelling chemicals and the carpet dried in about 2 hours or so.
its was fast on time he called before he came great results
thanks darwin hope to see you next time
professional and courteous
Loved the friendly technician. He was super helpful
However I have a spot that has come back. I showed the technician and he said it was no problem. It was gone when he left but has returned
We were out of town when the tech came to clean the carpet. It was awful when we left and great to come back to like new carper.
There's no chemical or other scents after the cleaning is done.
Appreciate the use of only water, no chemicals. We have SMART Strand carpet and can only have water treatment. Did not see any use of an agitator which may have possibly helped???
scheduling was very convenient -
How informative Seth was about the product and what they do . I like useing more natural
products. My carpet looks good and Seth and Joseph were extremly nice.
The carpet was clean, nice job there. And the service man was nice enough. It was a "deal" to begin with, but pre-treatment pushed the cost on up there. I feel like I've had the same service with Dalworth Clean for a little better price.
The CARPET LOOKS GREAT
quick drying, complete clean, prompt and professional service
The team who came to the house were very professional and knowledgeable. They not only recommended additional services, but gave us a demonstration. Very pleased with the service.
I was not wowed. We will see how it holds up without the chemicals. Took longer to dry than I heard it would.
Paid for expensive pet treatment that technician said was necessary and house still smelled when he was done, yet somehow pet treatment not guaranteed???? What's the point? Carpets look okay and technicians were very polite and professional, just not convinced that it was the best carpet cleaning I could have gotten for $500+.
Prices are too high for most people I know
My entire job was rushed bc the guys wanted to get done in time for memorial day weekend. Areas were missed and they did the entire house in 35 minutes which seems impossible that the carpet was actually cleaned and not just rushed over. And after they charged my card I found out through email that they charged me 5 dollars per stair flight which is crazy considering they only did the top of the stair and it was less area than any of my rooms! I had actually used zerorez in the past with great results but after this rush job I won't be back.
The carpet cleaning is amazing!!
My mom was pleased with the results. You got stains out that she did not think possible.
Our technician was early, friendly and very effecient with his time. I appreciate the respect of our time. Prices were very reasonable too!
Asked some questions about the wrinkles in the carpet I have,
and the tech was uninformed on the matter. Not to worry,
though I will visit with an expert.
Zerorez has always done an exceptional job for us in the past. We have used your company several times. However, this last time the service was not great. The service technician told me that they could treat the dog urine stains it was not until they had mixed the chemicals that he said it would be $60 more. But the worst part is that I do not think that the carpet was cleaned thoroughly, it does not look much different than before. Unfortunately I may try a different company in the future to see if they can get my carpet clean.
The price is far too high. I would preferred to get an estimate prior to arrival. I liked the technician, he did a fine job but it's unlikely that I will call again.
Does a good job quickly
We have very old and dirty carpet and tile with pet stains. Very pleased at how nice it all looks and smells now!!! Guys were very professional, friendly, and accommodating!