- Phone: (214) 372-5326
- Visit Website
based on 83383 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was able to get MOST of the deep stains out of all areas of our carpet. It removed red juice, koolaid, milk, and only God knows what else was ground into our carpet.
My carpets look almost like new again and even the heavy traffic pattern areas look so much better than I ever expected. I'm especially amazed at the results from having you clean my floor tiles in my kitchen - I have light colored grout and tiles which weren't looking as good as they once did. After your visit, they truly look as good now as the day they were installed! It's amazing! Thank you & I'll be using your service exclusively from now on!
I like that there is no residual smell of chemicals. It did, however, NOT dry in 2 hours and the technician did not move one single little tiny thing. I can see at the edge of my couch where he didn't clean closely enough at the edge. I didn't expect him to move the couch, but to try to get at the corners. I didn't notice it while he was here.
Your technique did, however, get an old stain out that had been here before and another carpet cleaning company could not get it out!
Smell real clean and I like that there are
No chemicals in solution. Technician very cordial and informative
Service Men were very efficent & quick to clean my 2 rooms of carpet; it took out a wax stain that I hadn't been able to do
It was so expensive! Even with him taking off the cost of sealant, it still cost me almost $600.00 to clean my floor tile and grout. The was 434 s.f. which included kitchen/brkfst, master bath, foyer, powder room, utility room and garage hallway. If all the grout had been restored to original color like I naively thought, according to the test section he showed me, it would almost have been worth the cost, but I will never do it again.
Don't try to pressure the customer into treating their carpets after cleaning.
Our tech called that he could arrive early if that was convenient and it was. He was very professional, we went over what was to be cleaned and he got started. We discussed a stain-retardant application and I decided to have it applied in some areas. Very satisfied with results and our tech.
The stain treatment--I didn't expect for the stains to come out; I just wanted to try to get a cleaner carpet. My carpet was horrible! It had never been cleaned before. My husband wanted to pull the carpet entirely, already thinking our carpet had no hope. I decided to try ZeroRez since I heard about the company on the radio.
I couldn't believe the miracle (for lack of a better word)! Our carpet looks like new! My husband couldn't believe it was the same carpet. He immediately got on the phone and called his family to brag about our "new" carpet.
Quick Clean operation
The floor looked much brighter than it has with other carpet cleaners. Mike the man that did the cleaning was very good about telling me about how the cleaning worked. Yes I would use Zerorez again.
Thanks
First name removed
Zerorez carpet cleaning was better than anything we have tried in 35 years.
My carpts look good but the cleaning price is expensive. I will have to re-think about this this if they need cleaning in the future.
My carpet looks almost brand new. Wonderful job - very knowledgeable service.
I love everything about Zerorez, the way the carpet smells when your finished,the way it
looks, you did such a geat job !!!! My husband even commited on it !!! I would never use
anyone but Zerorez!!!!!
The responsiveness of the technician.
The man who cleaned my carpets did an excellent job! This is why I brought them back after a couple of years. I am already recommending them to a friend at work. And I will definitely bring them back the next time I want my carpets cleaned.
The technician was on time and professional, polite and friendly. He recommended additional services that I needed in a professional manner, never pressuring me to accept them.
I like that you offer a different, and "clean" way to cleaning.
Very professional. Good value. Job well done - good results.
My carpet looks clean and is clean. I think the process Zerorez uses is the best one out there.
Excellent service both in our house in Plano, Texas and our home in San Diego, California.
Carpets stayed clean, no spots returned.
It is clean and drys quickly
I am very pleased with Zerorez all the way around. The technitions were profesional, courtious, & knowledgable about their products & services. The results were better than anticipated. I will be a repeat client.
environment friendly - no smell - good service
Great customer service when scheduling appointment. Called on Thursday, carpets cleaned on Friday! On time and carpets look awesome!
The $99 special actually cost me $374 for stain treatment that is not guaranteed.
My carpet looks so much better!
The clean look of the carpet and knowing they didn't use chemicals and soap