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based on 83383 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best results with friendly service at a great price! Although my carpet is not new, it still looks new. Thank you!
So far the old stains have not reappeared.The carpet looks almost new!
Very quick turn around, professional, and efficient.
I am very happy that my carpet is clean and that the technician was very knowledgeable and was on time! He even gave me a 45 min. courtesy call to tell me he was on his way~
No chemicals, very freshing and organic way to clean. The workers were friendly,came in checked things out and didn't waste any time.
Reasonable price, customer service oriented, and Cesar was more than accommodating and happy to answer any question I had.
they were prompt, courteous, and knowledgeble. i am very satisfied with your service and my carpets look great.
There was only a clean smell !
Called ahead to confirm arrival time. Worked quickly and efficiently to complete tasks. Showed me the waste water color on request.
The carpets look great and the tech was professional. Thanks
Mike Jones cleaned our carpet yesterday. He asked great questions and was very thorough. He wanted to be certain that we were happy with his service. We will definitely recommend Zerorez to our friends and neighbors.
ON time,,, very friendly service. I feel my carpets are REALLY clean. thank you.
the carpets were very clean after Zerorez completed the job. The previous owner had 3 dogs. After the cleaning, the carpets look new and smell fresh.
the quality of the end result is unmatched, the technicians are always friendly & very knowledgeable, and they mever cut cornets...always happy with tne results.
Fast, friendly, courteous service
Your staff is very friendly, efficient, and professional.
Did a great job and carpet feels soft. Very professional technicians.
Pet stains were nearly totally eliminated.
On time and great service.
NO Chemicals, and it still cleans the carpets.
Saw results right away and the service tech was very knowledgable.
very corteous & professional - do not remember the person's name - happy with the service & we r repeat customers
The service is always outstanding and I trust in the process to clean my floors without any harmful chemicals.
They always do an Awsome job.
Efficient and friendly staff, knowledge of staff, quality of service
THE RESULTS ALTHOUGH PRICEY, WERE BETTER THAN EXPECTED CONSIDERING THE AGE OF THE CARPET. IF THE STAINS DO NOT "REAPPEAR" WE WILL DEFINITELY BE USING YOUR SERVICE AGAIN. YOUR SERVICE TECHNICIANS WERE VERY PROFESSIONAL AND FRIENDLY.
My carpet looked great. I had several pet stains and odor. They were both about 90% eliminated. However, I do have an issue with the cost. I was charged $75 a gallon for whatever they used to remove the stains and odor. I knowingly agreed to the price because I was desperate to have the stains and odor removed. But I DO think the $75 a gallon was a big ripoff and is a racket. I cannot imagine what the product contained that cost that much. That is more than the price of oil! I was expecting to have three rooms cleaned for $89, and ended up paying over $1,100. Even though my carpet looked good, I would never agree to that again, and I will warn my friends to be on the alert for additional excessive charges.
I did not like the up-sell by your technician. In my opinion, pre treating should be standard. Your people are basicly telling me they won't be able to really clean my carpet without the pre treat. If that's the case, it should be standard.
Inability to clearly predict what you will charge me, even within a range, and failure to honor the timeslot that your promised me. I had scheduled a housekeeper to be there for the time you specified and I had to pay her for her time even though you arbitrarily rescheduled.

job well done, quick in and quick out