Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83383 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 30, 2012 — Rated 10 out of 10 by B.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

job well done, quick in and quick out

Report a concern   July 30, 2012 — Rated 10 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Best results with friendly service at a great price! Although my carpet is not new, it still looks new. Thank you!

Report a concern   July 30, 2012 — Rated 10 out of 10 by Kay Lewis. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

So far the old stains have not reappeared.The carpet looks almost new!

Report a concern   July 30, 2012 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very quick turn around, professional, and efficient.

Report a concern   July 30, 2012 — Rated 10 out of 10 by Tina Fomby Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am very happy that my carpet is clean and that the technician was very knowledgeable and was on time! He even gave me a 45 min. courtesy call to tell me he was on his way~

Report a concern   July 30, 2012 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals, very freshing and organic way to clean. The workers were friendly,came in checked things out and didn't waste any time.

Report a concern   July 30, 2012 — Rated 9 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonable price, customer service oriented, and Cesar was more than accommodating and happy to answer any question I had.

Report a concern   July 30, 2012 — Rated 9 out of 10 by C.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they were prompt, courteous, and knowledgeble. i am very satisfied with your service and my carpets look great.

Report a concern   July 30, 2012 — Rated 10 out of 10 by T.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

There was only a clean smell !

Report a concern   July 30, 2012 — Rated 9 out of 10 by D.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Called ahead to confirm arrival time. Worked quickly and efficiently to complete tasks. Showed me the waste water color on request.

Report a concern   July 30, 2012 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpets look great and the tech was professional. Thanks

Report a concern   July 30, 2012 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mike Jones cleaned our carpet yesterday. He asked great questions and was very thorough. He wanted to be certain that we were happy with his service. We will definitely recommend Zerorez to our friends and neighbors.

Report a concern   July 30, 2012 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ON time,,, very friendly service. I feel my carpets are REALLY clean. thank you.

Report a concern   July 30, 2012 — Rated 10 out of 10 by K.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the carpets were very clean after Zerorez completed the job. The previous owner had 3 dogs. After the cleaning, the carpets look new and smell fresh.

Report a concern   July 30, 2012 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the quality of the end result is unmatched, the technicians are always friendly & very knowledgeable, and they mever cut cornets...always happy with tne results.

Report a concern   July 30, 2012 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly, courteous service

Report a concern   July 30, 2012 — Rated 10 out of 10 by O.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your staff is very friendly, efficient, and professional.

Report a concern   July 30, 2012 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Did a great job and carpet feels soft. Very professional technicians.

Report a concern   July 30, 2012 — Rated 9 out of 10 by A.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Pet stains were nearly totally eliminated.

Report a concern   July 30, 2012 — Rated 10 out of 10 by D.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and great service.

Report a concern   July 30, 2012 — Rated 9 out of 10 by N.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

NO Chemicals, and it still cleans the carpets.

Report a concern   July 30, 2012 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Saw results right away and the service tech was very knowledgable.

Report a concern   July 30, 2012 — Rated 10 out of 10 by K.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very corteous & professional - do not remember the person's name - happy with the service & we r repeat customers

Report a concern   July 30, 2012 — Rated 10 out of 10 by R.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service is always outstanding and I trust in the process to clean my floors without any harmful chemicals.

Report a concern   July 30, 2012 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They always do an Awsome job.

Report a concern   July 30, 2012 — Rated 9 out of 10 by D.L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient and friendly staff, knowledge of staff, quality of service

Report a concern   July 30, 2012 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THE RESULTS ALTHOUGH PRICEY, WERE BETTER THAN EXPECTED CONSIDERING THE AGE OF THE CARPET. IF THE STAINS DO NOT "REAPPEAR" WE WILL DEFINITELY BE USING YOUR SERVICE AGAIN. YOUR SERVICE TECHNICIANS WERE VERY PROFESSIONAL AND FRIENDLY.

Report a concern   July 30, 2012 — Rated 7 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

My carpet looked great. I had several pet stains and odor. They were both about 90% eliminated. However, I do have an issue with the cost. I was charged $75 a gallon for whatever they used to remove the stains and odor. I knowingly agreed to the price because I was desperate to have the stains and odor removed. But I DO think the $75 a gallon was a big ripoff and is a racket. I cannot imagine what the product contained that cost that much. That is more than the price of oil! I was expecting to have three rooms cleaned for $89, and ended up paying over $1,100. Even though my carpet looked good, I would never agree to that again, and I will warn my friends to be on the alert for additional excessive charges.

Report a concern   July 30, 2012 — Rated 7 out of 10 by K.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

I did not like the up-sell by your technician. In my opinion, pre treating should be standard. Your people are basicly telling me they won't be able to really clean my carpet without the pre treat. If that's the case, it should be standard.

Report a concern   July 30, 2012 — Rated 0 out of 10 by C.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Inability to clearly predict what you will charge me, even within a range, and failure to honor the timeslot that your promised me. I had scheduled a housekeeper to be there for the time you specified and I had to pay her for her time even though you arbitrarily rescheduled.


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