Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83384 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 5, 2012 — Rated 10 out of 10 by Benjamin & Tamara Buchanan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, professional and the carpets were left looking like new!!

Report a concern   September 5, 2012 — Rated 8 out of 10 by X.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

Hard walked areas need special attention too. It may take an extra effort of cleaning and scrubbing.

Report a concern   September 5, 2012 — Rated 10 out of 10 by George Castro Zerorez Dallas/Ft. Worth
What do you like about our products and services?

EVERYTHING

Report a concern   September 5, 2012 — Rated 10 out of 10 by Joshua Winkfein Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I could not believe how clean the carpets were. Zerorez is the only service I have ever seen that not only pulls the dirt out of the carpet, but also the oils and chemicals - COMPLETELY!!!. It is a strange sensation when you walk on the carpets for the first time after the cleaning. It feels lighter, and softer.

Which reminds me, I need to schedule another service to come back, and do the rest of my house.

Report a concern   September 5, 2012 — Rated 6 out of 10 by M.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

the carpet was wet for quite along time. I had planned on 4-5 hours. It wasn't until the next morning before some areas were dried completely. there was a residual "dog" smell that lasted until the carpet in the bedroom dried. not sure what that means but it wasn't pleasant. I was expecting a type of "new and environmentally conscious" type of cleaning that would leave my carpets clean and fresh with a short drying time due to the family size.

Report a concern   September 5, 2012 — Rated 10 out of 10 by B.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chemical free. Don't soak the carpet. You have your own vehicles - lends to credibility.

Report a concern   September 4, 2012 — Rated 10 out of 10 by Joanne Baham Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaned better that I thought could be done-made me feel like I had just moved in again

Report a concern   September 4, 2012 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Prompt and courteous service people who seemed to understand my carpet problem.

Report a concern   September 4, 2012 — Rated 9 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The floors look a lot better after they were cleaned by zerorez than the other companies we have used in the past.

Report a concern   September 4, 2012 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service people were great - very knowledgeable and careful. And the carpet still looks good after 3 weeks!

Report a concern   September 4, 2012 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning itself and the friendliness and prefessionalism of your staff. They are always on time and effecient. LOVE Zerorez!

Report a concern   September 4, 2012 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The workers are very thorough with their work. The carpet looks really clean and there is no smell left after cleaning.

Report a concern   September 4, 2012 — Rated 9 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

we were selling our home and the buyer requested as part of the closing contract that we have the carpet cleaned by zerorez. I had never heard of it before. We did have the carpets cleaned by zerorez. I assume the buyer was pleased with the results, really don't know. We had the carpets cleaned after the movers finished one evening and we left the house for the last time after they were finished cleaning the carpets. The young man that cleaned the carpets was nice and really believed in his product and was willing to stay late and clean the carpets after the movers had finished, and we appreciate his efforts.

Report a concern   September 4, 2012 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Keith was so nice and so professional, I am glad he cleaned our carpets!

Report a concern   September 4, 2012 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joe walked into the war zone and when he left we had our home with our beautiful carpet back again. Zerorez will be our only carpet cleaers from this forward.
Jo

Report a concern   September 4, 2012 — Rated 10 out of 10 by LaDonna and Cory Turner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, friendly, and professional.

Report a concern   September 4, 2012 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet is cleaner and softer after Zerorez.

Report a concern   September 4, 2012 — Rated 10 out of 10 by P.A.L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The fact that no soap was used

Report a concern   September 4, 2012 — Rated 10 out of 10 by K.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   September 4, 2012 — Rated 9 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time and very professional.

Report a concern   September 4, 2012 — Rated 9 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the way they treated my pet spot

Report a concern   September 4, 2012 — Rated 10 out of 10 by Opal Ballard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look great. Tech was very nice and did a thorough job

Report a concern   September 4, 2012 — Rated 10 out of 10 by Sharon Rivers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

i LIKED THE PET SERVICES AND PROTECTOR.

Report a concern   September 4, 2012 — Rated 9 out of 10 by Kathy Wolfe Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, on time and great service! I have tried other carpet services but Zerorez did a better job so I won't go back!

Report a concern   September 4, 2012 — Rated 10 out of 10 by Thomas McCarthy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, easy, and inexpensive!

Report a concern   September 4, 2012 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I especially like this service because they do not use detergents. I am a repeat customer and have always been satisfied with the results.

Report a concern   September 4, 2012 — Rated 10 out of 10 by Pamela Southard Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet is 15 years old. I have been using Zerorez now for a couple of years and each time they come out my carpets always look new again. Every service tech that has been to my house has always done a great job and I love the white booties!

Report a concern   September 4, 2012 — Rated 10 out of 10 by Jim Potter Zerorez Dallas/Ft. Worth
What do you like about our products and services?

First time user. Actually appears to be more effective in cleaning; although it has only been two days. I think they will have to return for some additional treatment on some tough spots. it does look better at this point than the other guys.

Report a concern   September 4, 2012 — Rated 7 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

Pay a little more attention to edges where the carpet meets the wall. Come up with better pricing on extra options (spot cleaning) for clients with very little carpeting, rather than a "one price fits all" system.

Report a concern   September 4, 2012 — Rated 9 out of 10 by J.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they preformed well and had professional people working for them


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