Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83384 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 1, 2012 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Customer service was great! Cleaning was better than expected.

Report a concern   October 1, 2012 — Rated 10 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fresh, my carpet looked like new. It was an amazing experience.

Report a concern   October 1, 2012 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Mainly I liked your product because it doesnt contain chemicals.

Report a concern   October 1, 2012 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet looked like new when your technician got through with it. This is the second time I have used your service and have been very pleased with the friendliness and knowledgeability of each technician.

Report a concern   October 1, 2012 — Rated 9 out of 10 by Glenda Burgess Zerorez Dallas/Ft. Worth
What do you like about our products and services?

environmental friendly

Report a concern   October 1, 2012 — Rated 10 out of 10 by M.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean and excellent service.

Report a concern   October 1, 2012 — Rated 10 out of 10 by P.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very clean floor

Report a concern   October 1, 2012 — Rated 10 out of 10 by Kathryn Barrington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your products and services are great. There were some oil spots on the carpet in a bedroom that I had not been able to remove. But the guy assured me the product he used would remove them and they are gone. This is the second time I have used your services and I am 100% satisfied. I will be calling you again next year.

Report a concern   October 1, 2012 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The techs were right on time and very knowledgeable. I'm encouraged to know that you only use organic cleaning products. I hesitate to tell you how completely satisfied I am until my rug is returned to my home. However, I feel confident that it will arrive in advance of my party on October 13, and that it will be cleaned to my satisfaction. Thank you.

Report a concern   October 1, 2012 — Rated 10 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

You don't use soaps. It's all steam extraction. Your service agents are always on time, very polite and helpful.

Report a concern   October 1, 2012 — Rated 10 out of 10 by B.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Efficient, friendly and courteous carpet cleaners.
Quick and easy reservation process.

Report a concern   October 1, 2012 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet always feels clean

Report a concern   October 1, 2012 — Rated 10 out of 10 by James Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I felt informed as to what was about to happen to our carpets and the products used were the cleanest and most adaptable to getting back to living as I could have imagined. I want everyone to at least to try the one room they live in the most and see the difference. Thenk you for the best carpet cleaning I've ever seen. The mastermind behind this concept needs to be acknowledged and paid appropriately. James Thompson

Report a concern   October 1, 2012 — Rated 9 out of 10 by N.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased

Report a concern   October 1, 2012 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact your not putting harsh chemicals in my carpet to get it cleaned.

Report a concern   October 1, 2012 — Rated 9 out of 10 by C.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are product was less chemical and your serviceman was very accommodating

Report a concern   October 1, 2012 — Rated 10 out of 10 by C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast courteous efficient effective

Report a concern   October 1, 2012 — Rated 9 out of 10 by Frank and Deanna Delaura Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time service, great communication, professional / courteous technicians, effective carpet cleaning results.

Report a concern   October 1, 2012 — Rated 10 out of 10 by B.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional representative; carpet looks great!

Report a concern   October 1, 2012 — Rated 10 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Staff is very knowledgeable; answered all our questions and even gave us a demostration of an additional service.

Report a concern   October 1, 2012 — Rated 10 out of 10 by Sandra Reyna Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The whole house smelled clean and fresh after the carpets were cleaned and treated. The techs were very nice, polite and professional.

Report a concern   October 1, 2012 — Rated 0 out of 10 by R.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You will never have my business again. Simply for reason I was not informed about your fuel charge. It's fair you inform your customers about this extra charge. If I had known about this additional charge, I would have gone to some other company.

Report a concern   October 1, 2012 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This is my first time using Zerorez and I was really impressed. My carpets are very clean and my stains are gone. From now on I will only us Zerorez to have my carpets cleaned.

Very Satisfied Customer

Report a concern   September 30, 2012 — Rated 4 out of 10 by S.K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I wanted carpets cleaned and pet odors gone. From a just over $100 initial estimate to ultimately paying almost $500, the pet smell is still very strong. If I was going to spend $500, I wanted the pet smell gone...

Report a concern   September 30, 2012 — Rated 8 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

A little pricey....

Report a concern   September 30, 2012 — Rated 10 out of 10 by Gina Fuller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Hunter was very professional and courteous and did a great job. He called and asked to come earlier than my appointment and I was happy to get it done so I could get on with my day.

Report a concern   September 30, 2012 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was knowledgable and did a great job. I like how m carpet felt after it dried, soft and fluffy. There was no residue.

Report a concern   September 30, 2012 — Rated 10 out of 10 by Kathy Woodoson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It worked as advertized! My carpet looked like new again.

Report a concern   September 30, 2012 — Rated 8 out of 10 by J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

TELL CLIENTS ABOUT THE FUEL CHARGE BEFORE SHOWING UP AND WHILE ON THE INITIAL PHONE CALL

Report a concern   September 30, 2012 — Rated 8 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

They were absolutely wonderful in working around my schedule. The only thing I would improve is spending more time sucking up the water. It was much wetter than at other times.
Thanks so much - he did a great job,
First name removed


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