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based on 83384 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fresh, my carpet looked like new. It was an amazing experience.
Mainly I liked your product because it doesnt contain chemicals.
My carpet looked like new when your technician got through with it. This is the second time I have used your service and have been very pleased with the friendliness and knowledgeability of each technician.
environmental friendly
Very clean and excellent service.
very clean floor
Your products and services are great. There were some oil spots on the carpet in a bedroom that I had not been able to remove. But the guy assured me the product he used would remove them and they are gone. This is the second time I have used your services and I am 100% satisfied. I will be calling you again next year.
The techs were right on time and very knowledgeable. I'm encouraged to know that you only use organic cleaning products. I hesitate to tell you how completely satisfied I am until my rug is returned to my home. However, I feel confident that it will arrive in advance of my party on October 13, and that it will be cleaned to my satisfaction. Thank you.
You don't use soaps. It's all steam extraction. Your service agents are always on time, very polite and helpful.
Efficient, friendly and courteous carpet cleaners.
Quick and easy reservation process.
The carpet always feels clean
I felt informed as to what was about to happen to our carpets and the products used were the cleanest and most adaptable to getting back to living as I could have imagined. I want everyone to at least to try the one room they live in the most and see the difference. Thenk you for the best carpet cleaning I've ever seen. The mastermind behind this concept needs to be acknowledged and paid appropriately. James Thompson
Very pleased
I like the fact your not putting harsh chemicals in my carpet to get it cleaned.
They are product was less chemical and your serviceman was very accommodating
Fast courteous efficient effective
On time service, great communication, professional / courteous technicians, effective carpet cleaning results.
Very professional representative; carpet looks great!
Staff is very knowledgeable; answered all our questions and even gave us a demostration of an additional service.
The whole house smelled clean and fresh after the carpets were cleaned and treated. The techs were very nice, polite and professional.
You will never have my business again. Simply for reason I was not informed about your fuel charge. It's fair you inform your customers about this extra charge. If I had known about this additional charge, I would have gone to some other company.
This is my first time using Zerorez and I was really impressed. My carpets are very clean and my stains are gone. From now on I will only us Zerorez to have my carpets cleaned.
Very Satisfied Customer
I wanted carpets cleaned and pet odors gone. From a just over $100 initial estimate to ultimately paying almost $500, the pet smell is still very strong. If I was going to spend $500, I wanted the pet smell gone...
A little pricey....
Hunter was very professional and courteous and did a great job. He called and asked to come earlier than my appointment and I was happy to get it done so I could get on with my day.
Our technician was knowledgable and did a great job. I like how m carpet felt after it dried, soft and fluffy. There was no residue.
It worked as advertized! My carpet looked like new again.
TELL CLIENTS ABOUT THE FUEL CHARGE BEFORE SHOWING UP AND WHILE ON THE INITIAL PHONE CALL
They were absolutely wonderful in working around my schedule. The only thing I would improve is spending more time sucking up the water. It was much wetter than at other times.
Thanks so much - he did a great job,
First name removed

Customer service was great! Cleaning was better than expected.