Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83390 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 25, 2012 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleans the carpet well and the rep was very responses to our needs

Report a concern   November 25, 2012 — Rated 0 out of 10 by M.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was charged for a specific cleaning that is suppose to get out pet stains but it did not get out the pet stains. Why pay for something that does not work and why would I do that to a friend...

Report a concern   November 25, 2012 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap in the cleaning process!

Report a concern   November 25, 2012 — Rated 8 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

We received a call saying our cleaning technician would be here 4-6:30. They called to let us know they were running late due to vehicle problems. They informed us they would be here by 7pm. Then they called and said it would be more like 7:45 and if we wanted to reschedule, we could. I didn't want to reschedule due to my work schedule. They finally arrived at approximately 8:15. I have never experienced this with your company and I hope this was just a one time occurence. Thank you.

Report a concern   November 25, 2012 — Rated 10 out of 10 by L.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Outstanding carpet cleaning!

Report a concern   November 25, 2012 — Rated 10 out of 10 by Larry Washington Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on-time, performed a professional cleaning with courtesy.

Report a concern   November 25, 2012 — Rated 10 out of 10 by V.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very Friendly and thorough!

Report a concern   November 25, 2012 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service was spot :-) on. My service man...Z????? was excellent and worked on all the stains with care. The product is also excellent...no matter how stained my carpets are they come clean and don't reappear.
Thank for your service
Name removed

Report a concern   November 25, 2012 — Rated 10 out of 10 by L.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

the process and the quality of your technicians.

Report a concern   November 25, 2012 — Rated 5 out of 10 by R.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Pricing for cleaning was high

Report a concern   November 25, 2012 — Rated 10 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were exceptionally clean and the guy cleaning them was very professional

Report a concern   November 25, 2012 — Rated 10 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez for years and are always pleased.

Report a concern   November 25, 2012 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything!

Report a concern   November 25, 2012 — Rated 9 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Got most of the stains out... friendly worker, very respectful

Report a concern   November 25, 2012 — Rated 10 out of 10 by Lorie Gassert Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our technician was outstanding. He was able to clean all the areas we needed cleaned and was able to give us useful information on future areas that needed to be clean. He was prompt, respectful, and thorough.

Report a concern   November 25, 2012 — Rated 10 out of 10 by S.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our service technician was extremely helpful and competent. He worked quickly, cleanly and efficiently. Our carpets looked amazing when he was finished. I was very pleased with mr service. Thank you!

Report a concern   November 25, 2012 — Rated 10 out of 10 by Charles Elkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Worked very well-best I've seen in a long time. Carpet hasn't looked this clean in years, even after other companies had done the same type work

Report a concern   November 25, 2012 — Rated 10 out of 10 by L.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am so happy about how my carpets look! The young man who did them was very nice a d helpful. I will recommend Zerorez to all my friends. We had some old stains and now they are gone. I will definitely use y'all again!

Report a concern   November 25, 2012 — Rated 10 out of 10 by Sharon Ensminger Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick srevice and positive results.

Report a concern   November 25, 2012 — Rated 10 out of 10 by G.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very nice serviceman..got my dirty carpet to look like new

Report a concern   November 25, 2012 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

professionalism

Report a concern   November 25, 2012 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

friendly, professional, and answered all my questions. the service was all that Jody Dean said it was and more--got out pet stains and all but one stain in the carpet, and it didn't take long at all

Report a concern   November 25, 2012 — Rated 7 out of 10 by T.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Send a person who is more thorough with their cleaning

Report a concern   November 25, 2012 — Rated 10 out of 10 by L.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is so effective that you do not use soap! It is wonderful that it dries so quickly. Very pleased with the overall outcome. Will call you again when carpet cleaning is needed.

Report a concern   November 25, 2012 — Rated 10 out of 10 by Johanna Mann Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Joshua was a wonderful rep of your company....pllease tell Bob. his boss..I will probably call Bob tomorrow ro express my joy re Joshua....so encouraging and polite..

Report a concern   November 25, 2012 — Rated 10 out of 10 by C.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals

Report a concern   November 25, 2012 — Rated 10 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very knowledgable and did a great job. The carpet is so nice and clean.

Report a concern   November 25, 2012 — Rated 10 out of 10 by Lorretta Worley Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your product got all the tough stains out and made my rugs look great. Your service tech was great.

Report a concern   November 24, 2012 — Rated 10 out of 10 by Susie Davenport Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It works! I never feel like I wasted my money. Cheers to Zerorez!

Report a concern   November 24, 2012 — Rated 10 out of 10 by Liz. Smith Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and reasonably priced.


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