Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83390 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 3, 2012 — Rated 10 out of 10 by P.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service by service technician Mike Mitchell.

No odor, got carpet very clean and good communication and explaination from technician

Report a concern   December 3, 2012 — Rated 10 out of 10 by T.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Such clean carpets and my service provider, Anthony, was wonderful. I WILL use ZEROREZ again!

Report a concern   December 3, 2012 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and Courteous. Good result.

Report a concern   December 3, 2012 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the no soap feeling my carpet has. My carpet feels cleaner after the zerorez carpet cleaning than it does after other carpet cleaning.

Report a concern   December 3, 2012 — Rated 9 out of 10 by G.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets look great.

Report a concern   December 3, 2012 — Rated 10 out of 10 by Bridgett Marshall. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No RESIDUE!

Report a concern   December 3, 2012 — Rated 10 out of 10 by Carmen Martinez Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The really did feel refreshed and soft after cleaning.

Report a concern   December 3, 2012 — Rated 0 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The service person was on his cell phone during the cleaning. He asked about inclucing an additional pet order treatment to the cleaning and when I declined he seemed to rush through the cleaning. There were some places in the bedroom that seemed untouched. I was dissapointed that he did not put the styrofoam pieces under the furniture to allow the carpet to dry even though he brought them in and left them on a table in the entry hall.

Report a concern   December 3, 2012 — Rated 7 out of 10 by H.J. Zerorez Dallas/Ft. Worth
What could we do to improve?

The carpets were wet for a lot longer than I anticipated...still through the next morning. I would not have done a 4-6:30pm slot (in which he was there at 6:30pm) because as we're trying to get through bedtime routine with kids, the carpets were wet.

Report a concern   December 3, 2012 — Rated 9 out of 10 by W.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly and courteous staff, quality work.

Report a concern   December 3, 2012 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

very good results without using chemicals and soap - esp like the no residue promise. this is my first time using Zerorez, so will see how it lives up to the promise.

Report a concern   December 3, 2012 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick and nice techs

Report a concern   December 3, 2012 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No overwhelming smell. Quick drying time!

Report a concern   December 3, 2012 — Rated 5 out of 10 by M.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I specifically asked for risers for the furniture and was told that because I was the last service call of the day they were all used. Also, there was a problem with water pressure so without asking they hooked up to my hose and was trying to water my lawn. One of the bathrooms still had some spots that could of been cleaned better.

Both servicemen were polite.

Report a concern   December 3, 2012 — Rated 10 out of 10 by P.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

on time, very professional

Report a concern   December 3, 2012 — Rated 10 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Results exceeded my expectations. Technician was friendly and committed to doing a great job.

Report a concern   December 3, 2012 — Rated 10 out of 10 by B.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpets look great!

Report a concern   December 3, 2012 — Rated 10 out of 10 by M.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I'm always amazed when I see the results of your work; just when I thought my carpet was behyond saving! I don't understand how you do what you do with just "water"!

Report a concern   December 3, 2012 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly staff
Quick service

Report a concern   December 3, 2012 — Rated 9 out of 10 by P.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks and feels great. 95% of all the old stains came out.

Report a concern   December 3, 2012 — Rated 7 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

offer a receipt for credit card payments at the time of payment so that i can see what the total expense was. i feel i was overcharged. I realize I should have asked what the amount was, but I didn't expect to be $70.00 more than what I thought I would be.

Report a concern   December 3, 2012 — Rated 9 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They dry relatively quickly and products have a pleasant odor.
The service was great!

Report a concern   December 2, 2012 — Rated 9 out of 10 by E.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician arrived when he said he would. He represented Zerorez and its procuct well.

Report a concern   December 2, 2012 — Rated 10 out of 10 by Steve Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The place looks brand new when you do the carpet!

Report a concern   December 2, 2012 — Rated 10 out of 10 by S.O. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tech was very professional and informative. The results were great.

Report a concern   December 2, 2012 — Rated 9 out of 10 by Tammy Rudewick Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that the stains do not return. I also like the products are non-toxic.

Report a concern   December 2, 2012 — Rated 7 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

I loved the man who came to do the work. He did a beautiful job on two chairs. Would recommend your company for that work. I decided to continue with cleaning and sealing granite, as well as cleaning the marble tile and grout in entryway. When he arrived, he said not necessary to cover the laminate below the chairs. He should have. Thee is a film from the sealant I mopped and can't get off. It becomes slippery when wet and dangerous. The granite looks beautiful, but the machine isn't small enough to completely sclan and seal the backsplashes or behind the faucets. That is where the most erosion occurs due to water. The marble and grout are visibly cleaner, but the m+ble was left with a visible film after the sealer dried. I wit isn't shiny at all.

Report a concern   December 2, 2012 — Rated 10 out of 10 by Debbie Borcherding Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very pleased with overall service and product.

Report a concern   December 2, 2012 — Rated 10 out of 10 by D.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great personnel and the service is the best. This was my second time to use your carpet and tile cleaning service. My tile looks brand new. Tony and his assistant were great.

Report a concern   December 2, 2012 — Rated 0 out of 10 by A.N. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The employee that came out to my house was rude and in appropriate


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