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based on 83390 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Such clean carpets and my service provider, Anthony, was wonderful. I WILL use ZEROREZ again!
Fast and Courteous. Good result.
I like the no soap feeling my carpet has. My carpet feels cleaner after the zerorez carpet cleaning than it does after other carpet cleaning.
Our carpets look great.
No RESIDUE!
The really did feel refreshed and soft after cleaning.
The service person was on his cell phone during the cleaning. He asked about inclucing an additional pet order treatment to the cleaning and when I declined he seemed to rush through the cleaning. There were some places in the bedroom that seemed untouched. I was dissapointed that he did not put the styrofoam pieces under the furniture to allow the carpet to dry even though he brought them in and left them on a table in the entry hall.
The carpets were wet for a lot longer than I anticipated...still through the next morning. I would not have done a 4-6:30pm slot (in which he was there at 6:30pm) because as we're trying to get through bedtime routine with kids, the carpets were wet.
Friendly and courteous staff, quality work.
very good results without using chemicals and soap - esp like the no residue promise. this is my first time using Zerorez, so will see how it lives up to the promise.
Quick and nice techs
No overwhelming smell. Quick drying time!
I specifically asked for risers for the furniture and was told that because I was the last service call of the day they were all used. Also, there was a problem with water pressure so without asking they hooked up to my hose and was trying to water my lawn. One of the bathrooms still had some spots that could of been cleaned better.
Both servicemen were polite.
on time, very professional
Results exceeded my expectations. Technician was friendly and committed to doing a great job.
carpets look great!
I'm always amazed when I see the results of your work; just when I thought my carpet was behyond saving! I don't understand how you do what you do with just "water"!
Friendly staff
Quick service
The carpet looks and feels great. 95% of all the old stains came out.
offer a receipt for credit card payments at the time of payment so that i can see what the total expense was. i feel i was overcharged. I realize I should have asked what the amount was, but I didn't expect to be $70.00 more than what I thought I would be.
They dry relatively quickly and products have a pleasant odor.
The service was great!
Technician arrived when he said he would. He represented Zerorez and its procuct well.
The place looks brand new when you do the carpet!
The tech was very professional and informative. The results were great.
I like the fact that the stains do not return. I also like the products are non-toxic.
I loved the man who came to do the work. He did a beautiful job on two chairs. Would recommend your company for that work. I decided to continue with cleaning and sealing granite, as well as cleaning the marble tile and grout in entryway. When he arrived, he said not necessary to cover the laminate below the chairs. He should have. Thee is a film from the sealant I mopped and can't get off. It becomes slippery when wet and dangerous. The granite looks beautiful, but the machine isn't small enough to completely sclan and seal the backsplashes or behind the faucets. That is where the most erosion occurs due to water. The marble and grout are visibly cleaner, but the m+ble was left with a visible film after the sealer dried. I wit isn't shiny at all.
Very pleased with overall service and product.
Great personnel and the service is the best. This was my second time to use your carpet and tile cleaning service. My tile looks brand new. Tony and his assistant were great.
The employee that came out to my house was rude and in appropriate

Very good service by service technician Mike Mitchell.
No odor, got carpet very clean and good communication and explaination from technician