Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 22, 2012 — Rated 10 out of 10 by P.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

clean smell

Report a concern   December 22, 2012 — Rated 9 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was great

Report a concern   December 22, 2012 — Rated 9 out of 10 by A.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue is good - everyone I dealt with (phone and service person) were professional. He came on time - that's great.

Report a concern   December 22, 2012 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh chemicals

Report a concern   December 22, 2012 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you are punctual and professional. I also like that you called to remind me of my appointment.

Report a concern   December 22, 2012 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

hot water extraction, no residue

Report a concern   December 22, 2012 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous service person, very efficient, and pleasant.

We have older carpet and it looks very good after cleaning. We would rather not have our name publicly shared. Thanks.

Report a concern   December 22, 2012 — Rated 0 out of 10 by T.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Some of the spots on my carpet came back in less than 48 hours.

Report a concern   December 22, 2012 — Rated 10 out of 10 by D.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

carpet looks great

Report a concern   December 22, 2012 — Rated 10 out of 10 by Don Jensen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Showed up on time, very pleasant, went over my carpet thoroughly and got most all stains out. very pleased.

Report a concern   December 22, 2012 — Rated 8 out of 10 by J.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

don't know

Report a concern   December 22, 2012 — Rated 10 out of 10 by Stephen Johnson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Ho clean the carpets are, they look as good as when we built the home, really we are that happy!

Report a concern   December 22, 2012 — Rated 9 out of 10 by J.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets looked like new when cleaned. Hopefully they will stay that way and not quickly attract dirt. The technician Luke was very professional and polite. He was intent on doing an excellent job.

Report a concern   December 22, 2012 — Rated 8 out of 10 by R.M.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

We had a pet treatment done and it was more costly than expected.

Report a concern   December 22, 2012 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Quick, efficient, friendly, professional

Report a concern   December 22, 2012 — Rated 2 out of 10 by L.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Out of all the stains in the carpet; only one came out. The price was too high for beloe average cleaning.

Report a concern   December 22, 2012 — Rated 10 out of 10 by Mary Jane Bull Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Terry explained the process in detail and how it would work. He was polite and respectful. I would recommend him to any of my friends and family.

Report a concern   December 22, 2012 — Rated 9 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet was clean with that stiff feeling you get with some other companies. The tech who cleaned our carpet was friendly and professional.

Report a concern   December 22, 2012 — Rated 9 out of 10 by M.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The tasks are done quickly and professionally. The products are effective and the space is ready to use very quickly.

Report a concern   December 21, 2012 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Clean carpets very well and dry quickly.

Report a concern   December 21, 2012 — Rated 10 out of 10 by B.O.J.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Organic, green, chemical-free

Report a concern   December 21, 2012 — Rated 10 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

knowledge, cleanliness, timeliness, very professional

Report a concern   December 21, 2012 — Rated 10 out of 10 by J.C.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I liked the fact that my carpet is 15 years old and it looks much newer.

Report a concern   December 21, 2012 — Rated 5 out of 10 by M.S. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Have your truck's exhaust vent to the street instead of killing my grass

Report a concern   December 21, 2012 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service guy was Great!

Report a concern   December 21, 2012 — Rated 9 out of 10 by S.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kind friendly service personal. Prompt and do a great job.

Report a concern   December 21, 2012 — Rated 3 out of 10 by C.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I was not home when my carpets were cleaned. There are several areas that still have stains. These areas were recently made and what reminded me that it was time to have you out again.

Report a concern   December 21, 2012 — Rated 10 out of 10 by Robert Johnson. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The rep. was very informative about your service. He was polite and did a fantastic job cleaning our carpets. We will not go any where else for our future carpet cleaning and I would recommend your service to my family and friends. Also I like that no soap is used, so no build up.

Report a concern   December 21, 2012 — Rated 10 out of 10 by J.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

less time to dry and less chemical

Report a concern   December 21, 2012 — Rated 8 out of 10 by M.A.E. Zerorez Dallas/Ft. Worth
What could we do to improve?

I had one pet stain that didn't come out....I didn't notice it until the next day. Everything else was good


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