Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 23, 2012 — Rated 10 out of 10 by Blake Bowman Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job on the carpets and the tech was very nice

Report a concern   December 23, 2012 — Rated 9 out of 10 by Floria Kiscellus Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Extremely professional technician who was very knowledgeable about the company and very thorough.

Report a concern   December 23, 2012 — Rated 10 out of 10 by Susan Stokes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thanks, fine work.

Can't wait to receive MT Fuller's. Jewelry $100 gift card. Thanks

Report a concern   December 23, 2012 — Rated 10 out of 10 by V.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning removed all spots; representative very courteous, professional and did a thorough job.

Report a concern   December 23, 2012 — Rated 10 out of 10 by Jean Crover Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have used you 3 times. Each time I was very satisfied with the work that was done.

Report a concern   December 23, 2012 — Rated 4 out of 10 by A.G. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

price I expected topay $99 & insteadpaid $180 whenallwassaidanddone

Report a concern   December 23, 2012 — Rated 8 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

the carpet was very wet when he left

Report a concern   December 23, 2012 — Rated 10 out of 10 by C.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Took out all dog stains

Report a concern   December 23, 2012 — Rated 10 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good service. Knowledgable about product and very courteous.

Report a concern   December 23, 2012 — Rated 10 out of 10 by H.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

He did a pretty good job in cleaning. He has to return to stretch a carpet. I'll call to schedule.
He was very helpful and professional.

Report a concern   December 23, 2012 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet tech was very professional and friendly.

Report a concern   December 23, 2012 — Rated 8 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What could we do to improve?

Not go so fast.

Report a concern   December 23, 2012 — Rated 5 out of 10 by C.J. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

your advertised price was $99 for 3 rooms without any restriction or mention of room size. By the time the entire service was complete I paid over $300. Really? I had another company come in to stretch my carpet and he has given me a written estimate of $125.00 to pre treat, steam clean and mechanically dry the carpet. There is NO extra charge for FUEL, (by the way fuel has gone down) NO extra charge for pre treating for pets and NO mention that without pre treating my house would smell like a "wet dog". I am done with you.....

Report a concern   December 23, 2012 — Rated 10 out of 10 by Alida Garrison Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful results. Anthony did an OUTSTANDING job. He explained what he was doing, worked very hard and was very polite and friendly. I had planned on replacing the carpet, but now won't have to for a whild longer. I would recommend your company and especially your representative.

Report a concern   December 23, 2012 — Rated 10 out of 10 by S.A.D.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything

Report a concern   December 23, 2012 — Rated 10 out of 10 by Tony Parker Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service tech was very willing to work around my work schedule. And the recommended services he suggested were very helpful.

Report a concern   December 23, 2012 — Rated 9 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service man you sent out was very nice.

Report a concern   December 23, 2012 — Rated 10 out of 10 by Anthony Davis Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Less drying time, and its the best service around for my white carpet

Report a concern   December 23, 2012 — Rated 8 out of 10 by B.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

For 3 rooms, 185.00 was expensive. Did a good job, but cost was excessive

Report a concern   December 23, 2012 — Rated 10 out of 10 by Sandra Henry Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job, knowledgeable, goes the extrea mile

Report a concern   December 23, 2012 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very friendly service and job well done. The carpet looked great!

Report a concern   December 23, 2012 — Rated 10 out of 10 by Berry Dewalt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was very friendly and efficient . 10 year old carpet looked new.

Report a concern   December 22, 2012 — Rated 9 out of 10 by B.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Courteous technician left things clean. However your advertised gift certificate is a joke because it expired in October & I just got it I. December. Not good business & I consider that deceptive at best and fraudulent at worst. That part gets a zero from me & I will warn others about any gift certificates you advertise.

Report a concern   December 22, 2012 — Rated 10 out of 10 by Elyse Mueller Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything

Report a concern   December 22, 2012 — Rated 10 out of 10 by Laura Scott Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional service. I like the product you used in the proses. Was on time.

Report a concern   December 22, 2012 — Rated 10 out of 10 by Angela Thompson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The quality of work and products were outstanding!

Report a concern   December 22, 2012 — Rated 10 out of 10 by Bill Waibel Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent stvice

Report a concern   December 22, 2012 — Rated 10 out of 10 by L.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets were "trashed" .... I really didn't think they had any hope...I cannot believe they now look brand new!! SERIOUSLY!! I am absolutely thrilled!!

Report a concern   December 22, 2012 — Rated 6 out of 10 by S.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

You had to come back because an area was missed. 2wweks after the orginsl cleaning, spots started to appear thatvwere not there before. Altjought the 2 nd time out, the guy recleaned the spots. Now I'm justvwaiting to see if they will reappear. Also, it took 3 days for the carpets to dry. I had to use a stand alone fan to speed the process up

Report a concern   December 22, 2012 — Rated 9 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arrived on time friendly man and did a very good job on my rugs/


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