What our clients think of us!

Wonderful customer service from our technician. He was great.

Your service personnel were very helpful, knowledgeable and conscientious about doing very good work. Our family and friends thought that we had installed new carpet.

It was very disappointing to be pressured into spending double the amount of money than quoted on the phone. We were not capable of spending that amount and were made to feel like we were putting our family in danger if we didn't spend over $500 to fix our issue. When we called to get the carpets cleaned, we expected the stains and odors to be part of that proces. I felt like we were nickle and dimed. We want a service that states a bid and does all the work necessary for that bid price. We will not call again to get a pressured up-sell and we will be commenting on our talk radio show that does extensive ads for your company that the customer should expect to be pressured to pay double the amount stated.

Clean and professional

I like that my carpets look so great after Zerorez has been here.
And, your techs are always so nice and provide good information.

Our service technician was very nice and professional. He did a great job of cleaning the grout in our tile floor. However, after the sealant dried the floor was very blotchy with areas that dried with a powder white finish. I had a party the next night so I spent hours cleaning by hand the powder white areas. It seemed as though something did not work correctly in the drying process.

No soap left in carpet. Your technicians are professional.

That you stand behind it! I was disappointed that a certain section still smelled where our dog had relieved himself and you sent someone back out to re-do that section. Something I really appreciate. Thank you.

The professional attitude and clear explanation by the service tech.

very professional, on-time, and I like the product as I have always been a believer of cleaning by steam, not detergents.

The operators were very profesional and did a very good job. Will have them back.

The technician was friendly and knowledgable and did a good job on the carpets. But while cleaning the couches the floors and rugs got very wet and he did not dry them off before leaving.

The price for carpets was reasonable but couches were pretty expensive, even with the discount. Overall pretty good experience though.

The pet spots almost disappeared--I'm probably the only person who can see where they were. It did not take as long as I thought it would (I had 3 rooms and a 4x5 rug done). The technican was very nice and explained the process. I was a little put-off by the attempt to sell other services such as cleaning the tile floors and countertops, but I guess it is good to know should I need them.

Service was great. The crew was on time and efficient. They went out of their way to make sure we were satisfied with the work that was done and informed us of the additional services that Zerorez could provide. I've already told family members about your company. Thanks again.

Wool rug looked great

no chemicals

thorough and ecologically safe

I paid for protectant to be reapplied after my less than 1 year old carpets were cleaned. Shortly after the cleaning, my dog hurt his foot and bled on the carpet. The blood sank all the way to the pad. either your sealant is not good or it was not properly applied. When Dalworth sealed my old carpet, situations like this saw the blood pool up on the top surface. I am concerned that all I have done at this point is spend a bunch of money to have the fibers in my carpet relaxed to the point of everything sinking to the pad.

My carpets look like new! The texture is restored as well as the carpet is clean! Thank you!

Excellent!!

The technician was very informative and courtious. He did a great job and we really like the look of our carpets.

Everything. I know my carpets will be clean, with no product residue left, and your technicians are very thorough in explaining the process you use and professional.

The quality of the cleaning as well as the professional staff.

Courteous, knowledgeable, concerned about our pet issues, did a great job, the cleaning is better than anything we have ever used in the past

Agents called and arrived early. They moved my furniture and thoroughly cleaned my carpets because I am recovering from surgery and could not moved anything myself. Very courteous and professional agents.

Excellent and professional service!!

In asking for a price on air ducts, I did not realize that there would be additional charges for "intakes." I thought that the whole system would be included in the price.

Also, I think the prices for carpet cleaning and duct cleaning were highter than competitors. We opted for Zerorez due to endorsements by radio personalities.

Quick and easy service.

Great job deep cleaning carpets, getting rid of smells and some previous stains. Saved part of our carpet!

The carpets and tile look great, but the chemicals that were used on the kitchen tile splattered on our stainless steel refrigerator and has discolored the surface of the bottom of the fridge. There is a big stain on the bottom of the fridge that won't come off and we need you to replace the bottom pullout drawer of the refrigerator unless you can find some way to remove the stain. I don't honk this is going to be possible as the splatter seems to have worked into the metal and ruined it. I have left a message on the main number answering machine, but as it is Sunday have not heard back. Please respond as soon as possible to help remedy this situation. William Mobley Phone number removed First name removed Delgado. Phone number removed.