- Phone: (214) 372-5326
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based on 85093 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service was prompt - polite - fast - and carpets look so much cleaner!
Good service, fast, good pr ice
William explained everything to me, and then cleaned the carpets. They looked like new carpets when he finished.
The kind and friendly upbeat service attitude...a great experience!
No residue left behind
Quick and efficient, as well as friendly and flexible.
The service was excellent! Our technician was very nice and helpful. He did a great job!
The service was very good and it appears the product was, as well
Check the spots better that you put treatment on. A spot in one of my bedrooms is still there. You are coming back Monday, April 8 to retreat. Zerorez really does a great job. Thanks, Brenda Last name removed
The "upsale" we experienced both visits - $340 to clean it the first time and $172 this time (trying to get $99 special). We used you again the second time because we felt the carpet was truly cleaner on your visit. This time, the result was not as noticable. Probably won't use again.
Clean, efficient and experienced man who did an excellent job. Better than previous company by far.
The house smells good when you are finished.
The technician demonstrates a sense of pride in working for the company.
No toxins, all natural
no residue
The fact that is green and my sales rep walked me through the whole process
Randy got a very nasty stain out of my carpet. I wasn't sure that could be done. He was very professional and informative throughout his time at my home. I appreciated the work very, very much.
Professional, understands different flooring surfaces and can adjust and accomodate service to attain the best result for the client.
Great experience! I already referred my parents!
Carpets looked great; technician was courteous, efficient, and responsive to my requests and inquiries. Thanks!
Good info and explanation from service techs.
Professional crews, prompt arrival and good workmanship. Carpets looked great when they finished.
That you are a green company
Friendly professional service. great cleaning.
You're the best. Very clean and we are extremely happy. Cesar was very personable.
My tech was really hard-working and did his very best on my decrepit carpet!!! I appreciate all he did!
Great service and my carpets look excellent!
Great customer service, constant communication and great product.
Radio said $89 special, but it was $99 for 3 rooms and 1 free room. This is a small home with only 1 living area & 3 bedrooms carpeted. Then they added $10 for gas. Then asked me if I wanted VERY small carpet area between entry & tile area cleaned too & said that would be $25 extra! It's about 3 ft by 3 ft! Then he said to me after finished - "I went ahead and cleaned master bedroom closet at no charge" - REALLY? That's not a room; it's part of the bedroom, and should be at "no charge". My $89 special cost me almost $150!!
Our service guy "Tim" was AWESOME!!! I love how well your product cleans the floors and furniture!.....but, the customer service was top notch!
I like that the carpet dries fast and has very little chemical smell after the cleaning. The technician was friendly and accommodating with doing a thorough cleaning, including stain treatment.