- Phone: (214) 372-5326
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based on 83390 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician was exceptional. Very professional, courteous, fast and efficient. I was very please with the job he did.
The work performed was phenomenal. The carpet looks fantastic! The tech was great and responsive. The only improvement is the automated/hold to reach the company.
Very happy with the job they did!!!! Planning to have them come out again and renew my sofa!!
I'm just confused your internet price and service says one thing but when you call in its another. Your honored the internet price but in my case the tile was to be cleaned and sealed. The invoice said cleaned and sealed but it was only cleaned. When i called in i was told oh that price was only cleaned not sealed price. Well why does your web site say both for that price and my invoice say both were completed? The service tech was amazing and the best yet. Y'all need to get on the same page between your phone people and your internet people. I will post a google, yelp and Facebook review and good thing I kept screenshots of everything. Thank you.
Great
Professional, took care with my home, did an excellent job.
How clean my carpets are.
I let David into the house, paid him and left. Carpets look the same as they did before the treatment. Absolutely no sign of moisture in carpet when I returned after he was finished. I cannot say he definitively did not clean the carpets, but I can say he did less than satisfactory job. I have used y'all in the past and had great results. I hope you are willing to come back and do it right. I will be with your technician from start to finish when y'all return. Very disappointing!
on time and very nice great job
The technicians were friendly and knowledgeable about all the products and services. They didn’t make me feel pressured or like they were trying to just sell something. The carpets look amazing! Will definitely use this service again and recommend it to others.
No chemicals and knowable tech
The tech person that listened and worked with us to resolve a smelly mess in a new home we moved into.
Great team
Loved it very professional, clean quick thorough and will use them again.
The technician was great! The cleaning was great but it seemed the carpet stayed really wet for over 24 hours. Not so good.
Zerorez came out and the technician was on time, respectful, and patient with all of my questions, and did an incredible job at cleaning our carpets. We added on some services while he was here and he did them quickly and very well. Highly recommend Zerorez.
Carpet looked great.
Service was great
Fast, efficient, very effective on our extremely dirty carpets, and the technician William was polite and thoughtful and just all around great. Would definitely use your services again!
Great service
Hello. The window of time I was given was 10-12 then I was called around 11:45 & told that it would be between 12-1. Then I was called & told the technician would be here at 1:50.
He did arrive at 1:50 & he was professional & kind. But he did ask me if I had vacuumed. I didn't receive information that suggested that so I was kind of frustrated.
I was able to pay online & leave the technician to do the cleaning since we had moved out the plans for the day twice. I guess maybe give a bigger window if there's a possibility that it will be 2 hours later than the time slot. Thank you.
Professionalism and communication of employee who serviced my house.
The carpets came out great and no heavy odors or residue. The technician was on time and explained the process. I would definitely use them again.
The service rep was very knowledgeable and went above and beyond to make certain I understood the potential outcomes and did extra care to make certain the results would be as clean as possible.
What a fantastic service! Fast paced and very professional. All the pet smells are gone from our carpet now. We will definitely be using this company every 6 months!
My carpets look AMAZING! I was thinking I needed to replace them but this has given me an additional 6-12 months to figure out what I really want! The technician was outstanding as well, recommending what exactly I needed and getting the job done well and quickly.
Mario is a GEM!! Every company should be fortunate to have an employee who works as hard and provides such great service. Whatever you do, keep him on your team!
Clean carpets without all the chemicals.
It cleans the carpet better than any other service
Great job on carpet cleaning, very ice techician
The technician, CJ, was on time and very diligent about understanding a few problem areas which needed attention. The fact my carpets dried within 6 hours was amazing.