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based on 83397 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets look great. Your guy called, although early, and got to work. I still needed to vacuume and clear out some things but was able to stay out of his way. Tghe only thing that suprized me was that he left a large wad of carpet fuzz out on my curb where he cleaned out his machine filters. I think he could have bagged it for the trash at least.
Seth and Joe were awesome! They were honest and showed me my air ducts were clean and did not need cleaning. They targeted my needs....and because I am health-conscious, they recommended the permanent filter which I bought. They eased my concerns about moving furniture for the carpet cleaning.
Love the clean!
Forgot a room felt like everything was a push for more money
Friendly service and fair prices
The tech was very friendly and explained everything thoroughly. My beloved lazyboy was attacked by a little girl with the stomach bug. Looks and smells great now!
I got your number off my Christian talk radio station~I have used you twice at my own house and was completely satisfied. I even refereed my friend Jena Boteler to you guys. She had her carpet cleaned last week and loved it! So, my parents are moving here from Mississippi and I wanted to get their carpet cleaned before they actually move in. I called to schedule the appt. and told them it was for 3 rooms and a hall that needed stretching. I told them I had a coupon for 29.00 a room. I was thinking no more than 130.00 to 140.00 total. The bill was 200.00 I feel like I was cheated! The hall was so small and he changed me over 100.00 to stretch the hall and that was with a 40:/: off coupon that was for additional services. I am very very disappointed!
Fast friendly and professional.
No chemicals. Very good service provider. Thanks Chris
The carpet looks fresh and clean. The service is prompt professional
We have a piano that we moved out of the way to get the carpet cleaned. I was going to lift it to put protectors under it once the carpet was cleaned, but the tech said it wasn't necessary. When we moved the piano back into place, there were four large rust spots on the carpet where the piano had been resting.
The carpet cleaning was wonderful but I needed my tile and grout steamcleaned and sealed.
The final price was $563.98 and the floor air dried and had puddles.
Stanley Steemer did this the last time and you did much better job with the carpet but the tile floor wasn't satisfactroy-so I'll happily call back for the carpet but never again for the tile floor.
I felt was a rushed job, and some areas not covered in corners, near baseboards, not removing small objects.
On time, courteous, went above and beyond - have already recommended them to others
you came back for free to treat and remove a stain. My carpet looks like new now.
Thank you.
The service was great, Darwin was terrific. The only complaint we have that we were not told that the returns were an extra cost when we got the duct cleaning quote. I was quite angry at first, but this seems to be a common practice with carpet and duct cleaning companies. There are always extra costs. Darwin saved the day!
I was very satisfied with the service, I would recommend the company to others. However one needs to check the prices before agreeing, the ladies in the office give you one price and when the tech comes over it is another price, due to the work that needs to be done. Still the price for what I had done was good.
the range of options of services you provide & the opinion of the technician.
The technician was super knowledgeable and explained all services to me. He was very polite as well. The carpets look great!
The quote I was given over the phone was extremely lower than what the gentleman tried to charge. I was never told that there would be a charge of $70 just to go upstairs. That is usery. I didn't use the service and will be going elsewhere.
Green clean. o soap residue left behind. Fanstitic people to work with.
Very professional, friendly, and effecient. My carpet feels clean, smells clean. No soapy feel. Thanks
My carpets are always clean and fresh smelling. Whatever the products are, they appear to work.
I have dogs and it's makes a huge difference having the pet treatment. Technicians are always polite and friendly too!
It was explained to me before the techs started what they were going to do and how much it was going to cost. They did a great job of cleaning all the grease spots that had been tracked in. Both of the techs had a good sense of humor and it made it an enjoyable experience.
Your method is so very clean, and the process was clean...no excess moisture. My carpets were dry in 2-4 hours on a very humid day for Dallas! The technician was very well informed and he even rated vacuum sweepers for me ( I am in the market for a new one) and let me know about other new products...
There was no smell, drying time was fast. Everything that was done was explained. There was no pressure to do anything more than what i requested. I was very pleased with the technicians professionalism and the service I received.
I like the technology used to clean carpets with no gunky soap residue and the sanitation that it provides.
First time to use your service, impressed with cleaning time, waiting to see how long carpet stays clean.
Very informative and quick
They gave us a specific range of time when they would be here. They arrived during that time and did an excellent job. The technician was very courteous and informative about all services offered.