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based on 83390 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our Zerorez tech worked hisself into a sweat making our carpet look awesome! He was friendly, had a great attitude and provide great customer service. Thank you for sending us one of your BEST!
Best regards,
Armando & Dora Villarreal
The technician was friendly and helpful.
Keith was vert friendly and professional, we were pleased with his service.
Simple and effective cleaning process./ I have used at least 4 times and my carpet looks much cleaner.
High quality for a low price
you are reasonable on price and show up when you say you will. you even came back to my home this week when i had concern around browning that occured after the treatment on 7/19.
Very friendly and knowledgeable.
Fast and easy
The carpet looked fantastic. There was one spot that didn't come out. I am not sure why that wasn't pointed out to me. It looks worse than it started.
Your tech is polite and makes sure both the family and puppies are safe and comfy and never pushes services we don't need...the house always looks great after his visit
Machine to clean sofa was broken- when I texted to reschedule I didn’t get a response- text set up had been super easy during scheduling. I put my 2 pieces of furniture on furniture sliders and offered to move when the technician was ready so the entire carpet could be cleaned since we just moved in. I had to ask them to redo this in some rooms after since they just cleaned around them and not under them at all. I realized after they left the didn’t get those sections in our primary room so large sections that are in the main area of the room never even got cleaned.
Air duct cleaning went well.
Associate was friendly and did a great job in taking care our carpet
The technician was awesome.
Effective and Efficient!!
Your representative Jessie, was very courteous and informative. He was careful with my home and furnishings.
I was unaware of some of your treatment prices.
As my carpets were only cleaned two days ago, I am expecting the stains not to return.
The carpets late cleaned and the technicians were professional.
Carpets have been sopping wet for two days and none of the spots came out
Our service tech was very very nice and extremely professional
Did a great job. Friendly respectful,
Your workers are very good..
Disappointed in communication process. When invoice received via text, there were multiple phone messages/interruptions while trying to complete the payment on my phone.. at my office! That was immediately followed by survey when I had not been home to see result...since I was told to allow carpet to dry for 4-6 hours.
Additionallt, special offer was to include Ranger tickets. When two follow emails got no response regarding tickets, I called to discover there were Ranger tickets were no longer available...which should have been communicated at time of service with reasonable alternative. Sorry, very disappointed with communicatiin disconnect!
The employee who cleaned our tile and carpet was efficient, professional and went above and beyond his duty. He helped move some heavy furniture that was not with in his job description duties. I greatly appreciated this extra effort.
The techs are always so nice and the cleaning power is beyond compare!
Left chemicals on my grass and it killed the grass
Your whole concept of cleaning carpets leaving no residue or chemicals when process is complete.
Efficient, polite personnel.
Friendly , complete work
Quick and easy
Great product and customer service.
My 10 year old carpet looks new.
Zerorez always does a great job!
Fast, efficient and friendly service
Service technician was pleasant, courteous and took care of the carpet cleaning. Like that they don’t use harsh Cherie anything that will leave residue on the carpet.
Reliable pleasant professional staff Scheduling was easy.Diamond was very persnable & efficient.All your staff over 15-20 yrs have been good & I used zerorez as a neighbor recomended your company.