What our clients think of us!

Ricky. He was great

No residual in varpet

First: Your Employees. Then your quality service with fair prices.

Hello, we paid $254 to get our carpet cleaned a week ago and honestly, i couldn’t even tell a difference in our living room. The first time we had it cleaned about 7 months ago, they did a great job. But this time around, the carpet looked no different than the before. For $254, i wish we had gotten a better result. I love the fact that zeroez promotes no chemicals and that’s why i chose it for the second time.

Carpet was cleaned well & smelled fresh.

I signed up for the special 4 rooms cleaned plus the rangers tickets for $99+ Tax, promotion code was add20. The technician came and did the service and did a good job. But I received no information about the rangers tickets, I even sent an email to follow up about it and got no response. This was disappointing.

Technician arrived on time. Was very professional and polite. He did a great job on my
carpet!

Our tech was fine. But he arrived 1.5 hours before the time slot announced by you. So we were just starting to do our prep and move furniture, etc. This was not an good situation.

We insisted on finishing our prep before starting the cleaning. This caused the tech to waste time. Sorry.

Your should check this out and find out what happened. Your system of assigning time slots seems like a good idea to me.

I think we have used your service 4 or 5 times over the years. Keep up the good work.

Product is excellent. But service technician is superior. Alberto did an amazing job, paid attention to details and is the ultimate professional. He took pride in his work and cared about whether his work met the customer’s expectations.

The person who came out to clean the carpet made one of the verticals come off the blind and broke it. Also made some of the door stops come off and did not attach them back.

The method and clean without any residues.

Zerorez did a great job in cleaning my carpets and eliminating some major stains that were there for a couple years. Will definitely recommend.

Love the pricing specials and the service!

The technician was very friendly and seemed knowledgeable, but he went through the cleaning process rather quickly. I wiped the carpet with a paper towel after he left and it was brown.

Bobby did an amazing job!!! He was very polite and professional. Carpets look brand new!!!

Products work well, especially pet treatments. Technicians are always courteous, professional and efficient.

great service

Friendly staff and did a good job

We have used Zerorez for years. Our carpets get cleaned really well. They dry fast.
Zerorez has excellent customer service. Any time I have called, the person that helped me was very knowledgeable, polite and pleasant. Also, the technicians have been great - especially this last one. He was on time, very courteous and professional and knew exactly what he was doing.

Friendly and knowledgeable staff

Jose was friendly, knowledgeable, and thorough in everything he did. The house feels completely clean now.

I have sent a message and have yet to get a response. We purchased the special that was running at the time- which was do 4 rooms and get 4 free TX Rangers tickets. So far- we have yet to hear or get these tickets with the special. No one has responded back.

Promptness, thoroughness, neatness, friendliness but not time-wasting kind, easy communication with and reasonable prices. Thanks, Name removed

I was very pleased by the professionalism of my service tech.

Your guys didn’t do a very good job. Had to clean up behind them. They left residue on tile. Didn’t clean under raised cabinets in bathrooms. Could not get stains out of carpet. All in all a mediocre job. This is the second time I’ve used ZeroRez. We were not that thrilled the first time, and now not satisfied again. We will not be recommending you.

Cleaning was quick but effective.

Very professional

Zerorez did a great job, carpet feels clean and smells fresh. Dry's fairly quickly. Definitely will use them again.

Technician did a great job

Train customer service staff to fully explain the extra services to customer. I was told the extra treatment for pet stains in each room was 75.00 (for the best one). But the carpet cleaner got here and said it was 75.00 a gallon and a gallon only services one pet stain. Quoted me 700 to 800.00 dollars for one small room. Yes, there were multiple stains but geez!! Also, I could barely understand the lady who called and left me vm of when serviceman would arrive. She wasn't foreign, just did not speak clearly...just kinda mumbled.