What our clients think of us!

carpet looks very gook, service was great

your product actually works! We recommended to our friends today, in fact.

We were hoping that the baking soda in the carpet (which was used to soak up cat urine) would be eliminated with the carpet treatment. When I questioned the customer service rep and explained the importance of that, he stated, "I am sure we can get the baking soda up." We were hoping that the cat vomit stains would be removed. We spent $215 to target these two areas. We still have cat urine and baking soda in our carpet and there were still cat vomit stains. We sacrificed to spend that much money, but did not get the results that would have made it worth it.

Happy with the results
Thanks

I didn't like having to vaccum my own carpet prior to Zerorez cleaning. Other companies I have used have vacuumed for me. I have a permanent foot injury that makes that much vacuuming difficult for me. There was some furniture that other companies have lifted and cleaned beneath that Zerorez didn't. And I didn't like having to put so much of my own furniture back in place. Luke did come back by the house to place the large pieces that I wasn't able to move, so I am less upset than I was, but there was still a lot for me to put back. Luke was pleasant and personable, so I have no difficulties with him, per se. It's just that everything combined would make me think twice before selecting Zerorez the next time I or my friends need our carpets cleaned. Thank you.

It is safe.
The carpets look new.
Your workers are on time and courteous.
Your price is reasonable.

I am a raving fan
Natalie D. Garry

My wood floor was scratched while the service tech was cleaning a small rug. He told me the company would take care of it. He said they would call me the next day to schedule someone to look at the scratch and how to repair the damage. It's been two days and no one has called me. I'm not that upset about the scratch, as long as it is fixed, but I'm pretty unhappy that no one has followed up on it. I have 3 small kids, one is a newborn, and I don't need anything else on my list of things to do.

I was disappointed in the fiber treatment that I purchased to protect against soiling. I guess I misunderstood what was covered by this treatment and what wasn't. My dog threw up a little on the carpet and it was not any easier to clean than before I had the treatment. I will not said I was misled, but I certainly misunderstood. I would have not spent the $60 had I know that. Otherwise, the service and the way the carpets turned out was great.

My Technician was on time. He explained everything that he was going to do, how long it would take,and the outcome was just incredible.My old-looking, dirty and stained carpet looked like new!!! This is my second time of using Zerorez and I will definitely used them again.

My carpet took longer to dry, and I didn't like the smell. It is really clean, though! I don't really like being upselled while the technicians are here either.

This time I did not have any specific issues but carpet was cleaned quickly with good results. Thanks

Excellent cleaning, very thorough, like that it's environmentally friendly

Not odor, clean and fast drying

Service was very good. Attitude and work ethics of service by Jerod was outstanding.

DO NOT use my name publicly in promotion nor share my email address.

carpets look phenomenal. never had a cleaning make such a difference. carpets are so soft. truly say it is awesome the fidfference. roy was very knowledgable and worked his butt off. you are lucky to have him

Fast & Efficient

The service technician was very informative and did a fantastic job!!

A fantastic job on a very difficult project! Jason, the Zerorez technician was absolutely wonderful!!!

Spots that would come back after other cleaners left, no longer reappear. It's like having new carpet all over again. Great job! I do recommend you to all my friends.

It was everything and more than advertized. I will use your service again and will recommend you to everyone.

Start of the art and the customer service was awesome.

Cleaning is environmentally safe and effective. Service technician (Darwin) was very knowledgable and thorough.

Great customer service and results!

I have heard noting but good things on the radio and from other people about Zerorez. Our carpets were "cleaned" by another company before we moved in back in August. Not!! We could smell the difference in or home after the cleaning as well as still see it a day later. Richard was the technician here and he was extremely nice. I would recommend him to anyone.

on time

Tech was very rushed once he found out the extra tile cleaning & sealing was going to take place. Forgot to seal our master bath tile. Now we have to schedule more time off from work to be home to get ZeroRez to correct the problem or refund us the amount. I also found the $928 to clean our four small rooms of carpet and 3 very tiny tile baths, 1 medium size bath, kitchen tile & entry incredibly over priced!!!. Plus, I know I have dog stains which weren't addressed, because he was overly rushed to get our job done. I've had others do the entire home of carpet, plus all the tile for well under $700. I feel incredibly ripped off. He was incredbly polite & courteous, but failed to satisfy my needs for the money we spent. I fail to see the value!

My carpets look good and the employee had lots of knowledge about your products

The service person seemed to move the steamer over the carpet pretty quick. I was wondering if the vacuum was down long enough to sterilize the carpet.

Technician seemed to thoroughly prepare the area and explain various options for enhancing the cleaning process

Representative was courteous and on time, knowledgeable and expedient.

Incredible job by Joseph. He took the time to explain the process to me and was impressed with the outcome.