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based on 83400 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaning is amazing!. No smelly, sticky yuke. Always friendly service. .
I always recommend you guys.
There is no residue left in the carpet. It looked like new carpet after the cleaning. The guy that did the work was wonderful. He is an asset to your company.
I liked your patented technology and that it's good for the environment.
Price, technicians, quick service
the last tech which came to our house was very pleasant and caring.
Damage done to my house on the first visit from zerorez was never repaired or properly handled. The only reason I continue to use the service is the process. If I could obtain the same process from another vendor, as one day will happen, I would utilize another service. Obviously enough business is available that the owner does not feel the need to back his service commitment. Someday he will have competition and he may wish he had paid more attention to this detail. Regardless, what goes around comes around.
Great service and excellent recommendations.
Knowledge of service personal about the product and its function.
Quick response and good communication.
Price was more than I was wanting to spend for what was cleaned and stains didnt really come up, Yes it was explained that they might not. Also left a bleach smell behind and took carpet 12 hrs to dry
Timely, courteous
Professionalism of technicians.
you are quite expensive therefore i had a higher expectation of your removal of more difficult stains. i was led to believe that they should be no problem. i am overall satisfied but did have a higher expectation of stain removal for the price i paid.
richard, my zero res tech did a great job. we'll be using zero res often and i'll request richard to service my account.
Carpets smell so clean and yor staff are so courteous and efficient!
I love the no chemicals, soap etc.
I can see some streaking on my white carpet since it dried; dirty tools, steam from dirty water?? It stretch the carpet in some areas and it took until the following day to totally dry as opposed to "4 to 6 hours" as informed.
None of the stains were removed.
Very professional. The carpet looks brand new. I would highly recommend this to anyone.
Punctual, good cleaning. Keep us in the loop
Very polite and clean technicians and your product works. Just wish it didn't cost so much to have area rugs cleaned.
It got all of the tough stains out of my carpet and made my house smell great!
The stains still on the carpet I asked the tech for treatment he said he was but stain are still there. I asked for tech to use
The servicemen arrived promptly, were very courteous and did a great job!
Technician was efficient and thorough.
On time and called to say he was coming. Very professional, whent to work and got things done.
The carpet stains were removed and the carpet looked & felt like new!
Advertisements claim that all stains will be removed. Some were not. Granted, they might have been rust or something that.... just won't come out.
Overall, the carpet looks 90% better. Which is good.
My carpet is old and worn and your techs make it look great. I could not be happier with the service nor the results.
the carpet is still dirty