- Phone: (214) 372-5326
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based on 83400 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals
I like that no harsh chemicals are used, the technicians are prompt & courteous and the job is completed on time.
Some of the carpert had visible stains left. The stairs were not clean. The technician told me I would have to pay for some special additive or enzyme to get the carpet completely clean. There was also an area in the master bedroom that was stained in the traffic area.
It is very clean and leaves a natural fresh air...no chemicals...using ph of water is simply so much better
Your service is great. Both men who came were great and really know their job.. I have had other company and the dirty carpet did not stay clean for long. Working with your company was a great experience. Thank you so much.
Soap free cleaning
I was so pleased with the special attention, conservative recommendations, and attentiveness from my service representative. He didn't try to "upsell" me on every service or possible service. Instead he responded to my questions about add-ons. Big difference from others. Everything looks great.
I needed the work done quickly and you were able to come out right away. The technician was very friendly and I feel like he did a good job. The only reason I didn't give you a 10 was because I didn't have a lot of time to shop around and get several quotes and I felt like the service was expensive.
Carpet seemed cleaner this time than using the other company.
The two gentleman who cleaned my carpeting were excellent. They were on time and came in the door with booties on. They were thorough, friendly, professional and did a great job of cleaning carpeting, area rug and sofa. Thank you for a great experience and will use Zerorez again in the future.
The landlord had the carpet cleaned prior to our arrival. We were not impressed with the results. We called Zerorez to clean it and you could see, smell and feel the difference! Zerorez left us with a peace of mind that it was clean. Thank you!
Jamal did a great job at getting out stains that have been in my carpet for a few years. He was also very informative and explained every step of the process. He was also very professional and quick!
How fast and efficient they were
Being able to clean my carpet without any residual chemicals left behind.
Product worked great and jerod was very helpful.
You technician was very professional and i was quite impressed that he was able to remove a large stain we couldnt get to budge.
I like that the carpet dries fast and has very little chemical smell after the cleaning. The technician was friendly and accommodating with doing a thorough cleaning, including stain treatment.
Service was prompt - polite - fast - and carpets look so much cleaner!
Good service, fast, good pr ice
William explained everything to me, and then cleaned the carpets. They looked like new carpets when he finished.
The kind and friendly upbeat service attitude...a great experience!
No residue left behind
Quick and efficient, as well as friendly and flexible.
The service was excellent! Our technician was very nice and helpful. He did a great job!
The service was very good and it appears the product was, as well
Check the spots better that you put treatment on. A spot in one of my bedrooms is still there. You are coming back Monday, April 8 to retreat. Zerorez really does a great job. Thanks, Brenda Last name removed
The "upsale" we experienced both visits - $340 to clean it the first time and $172 this time (trying to get $99 special). We used you again the second time because we felt the carpet was truly cleaner on your visit. This time, the result was not as noticable. Probably won't use again.
Clean, efficient and experienced man who did an excellent job. Better than previous company by far.
The house smells good when you are finished.
The technician demonstrates a sense of pride in working for the company.
I called you because of your 109$ ad. You tech estimated my cost at 198$. That is twice the amount i expected BUT I had to go with it because my daughter is getting married next week and I did not have time to call someone else. I WILL NOT be calling you again.