Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83389 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 18, 2023 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good work. Professional technicians.

Report a concern   August 18, 2023 — Rated 10 out of 10 by Julia Bryant Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpet cleaning

Report a concern   August 18, 2023 — Rated 10 out of 10 by Sharon Guynfes Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Bert was so professional and courteous. I would love to have him back.

Report a concern   August 17, 2023 — Rated 0 out of 10 by K.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I had a bedroom cleaned and area rug. I felt that the technician did not spend enough time on either. There were some pet stains on both which is why I hired a professional. Supposedly they were treated for that but both look and smell as bad as they did before cleaning. I am very dissatisfied with the results.

Report a concern   August 17, 2023 — Rated 10 out of 10 by S.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was polite and professional and did a great job.

Report a concern   August 17, 2023 — Rated 9 out of 10 by A.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and thorough. No need to hold their hand and watch. Know what to do and then do it.

Report a concern   August 17, 2023 — Rated 10 out of 10 by Jerry Liu Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It’s a job well done. The price is reasonable.

Report a concern   August 17, 2023 — Rated 10 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, reliable, efficient and nice people

Report a concern   August 17, 2023 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great tec. He did a great job.

Report a concern   August 16, 2023 — Rated 10 out of 10 by B.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Evan did a great job! Since I room was so small, he offered to clean the front doorway 6x3 rug without extra charge. He was communicated clearly and was thorough with the job.

Report a concern   August 16, 2023 — Rated 10 out of 10 by Judith Erwin Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It's so easy to set up an appointment online. I am given a short window and receive a call 30 minutes ahead. I have a carpet over 20 years old, it always looks like new after a cleaning! The technician is always professional and efficient. I have used Zero rez over 10 years, will never use anyone else!

Report a concern   August 16, 2023 — Rated 10 out of 10 by G.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians are very good, overall.
The floors are clean after drying.
Drying time is reasonably short.

Report a concern   August 16, 2023 — Rated 8 out of 10 by T.K. Zerorez Dallas/Ft. Worth
What could we do to improve?

I was supposed to get Rangers tickets with my recent carpet cleaning and did not receive them. When I called in they told me they were surprised that nobody told me they didn't have any more tickets.

Report a concern   August 16, 2023 — Rated 10 out of 10 by Renee Tatum Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our Technician Paul was very professional and explained everything he was doing. He was extremely friendly and was very careful not to damage my property.

Report a concern   August 16, 2023 — Rated 10 out of 10 by J.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great

Report a concern   August 16, 2023 — Rated 10 out of 10 by Russ Ormrod Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service even better pricing. Love the no harmful residue.

Report a concern   August 15, 2023 — Rated 10 out of 10 by Daron Brown Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very thorough and did an outstanding job getting stains out of the carpet and looking great!

Report a concern   August 15, 2023 — Rated 10 out of 10 by Tom Wilson Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service

Report a concern   August 14, 2023 — Rated 9 out of 10 by D.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The environmental-friendly cleaning chemicals used in the cleaning process.

Report a concern   August 14, 2023 — Rated 10 out of 10 by V.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have been using you all for about 4 years now. You all have done a great job for me. Very nice young men. Respectful. Thank you all very much.

Report a concern   August 14, 2023 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

chemicals that are used on the carpet are very effective!

Report a concern   August 14, 2023 — Rated 10 out of 10 by Will Hale Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Diane helped me make sure I didn’t have to rearrange movers by getting someone to our house to clean at the end of the day. Kieth did a great job on the site

Report a concern   August 14, 2023 — Rated 10 out of 10 by S.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional, great clean.

Report a concern   August 14, 2023 — Rated 10 out of 10 by James Cates Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your follow up to completeness...

Report a concern   August 14, 2023 — Rated 10 out of 10 by J.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Wonderful service. Expert cleaning and the technician explained everything very well. Friendly and respectful of my home.

Report a concern   August 13, 2023 — Rated 10 out of 10 by Rebecca Waldrep Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Always receive excellent service and I know I don’t have harsh chemicals in my house.

Report a concern   August 13, 2023 — Rated 10 out of 10 by Debbie Eberhart Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service , clean neat kind technician carpets look brand new and smell so fresh!!!

Report a concern   August 13, 2023 — Rated 10 out of 10 by A.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job by Zerorez !!! Cleaned our home theater carpet on Saturday and did a wonderful job! Very thorough, professional and courteous! Will use this company again!

Report a concern   August 13, 2023 — Rated 10 out of 10 by P.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional job

Report a concern   August 13, 2023 — Rated 8 out of 10 by A.I. Zerorez Dallas/Ft. Worth
What could we do to improve?

The techs are always so kind and professional. And they do a great job! This call went a little different than planned as the tech came on Wednesday and the truck broke. I was rescheduled until Saturday which thankfully worked for us. I was a little surprised the company didn't offer a discount for having to reschedule due to equipment failure, However we are loyal customers and typically have y'all out 3 or more times per year and we trust your services. Thank you Dexter for a job well done!


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