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based on 83410 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
timely,ood service, reasonable price
The sevice tech was very helpful and professional. Carpet looks and feels very clean.
zero residue
No chemicals
Richard did an awesome job on my carpet. I will continue using Zerorez and will ask fr Richard again.
Do NOT BAIT AND SWITCH--that is, offer a quote over the phone based on 4 rooms and, then triple the actual cost by charging exhorbitantly $60 per each individual PET SOLUTION spray spot, and overcharge for closet areas. Spraying the entire room for one PET urine spot in one area is, in my view, not necessary.
Additionally, the $210 charge for the small hallway areas was entirely too high. It was higher than the $33 charge for an extra room! And, the areas were aproximately 1/2 of a room.
When I have had the carpets cleaned in the past, all chairs and light weight furniture items were replaced with covers on the areas touching the floor---leaving the lightweight furniture items and chairs on tables, beds etc for the homemaker to lift and put back in place was not appreciated by this 79 year old lady. I may appear mighty but two days of preparing for Zerorez by making sure all items off the floor, items off of furniture, and clutter in boxes, plus floors vaccuumed, takes its toll
Someday, with the wonderful technology that is available to Carpet Cleaning Machines I am hopeful that Zerorez will advertise that the edges of all rooms will be clean and free of the filtered dirt that is an ongoing problem with carpets. Perhaps Zerorez can invent such an edge cleaning brush!
I give the technician high marks for he did a fine job of cleaning the carpets,despite the fact that his truck was not funtioning and needed a repair before starting the job,He was calm, secured assistance and used the wait time well. I am very pleased with the end result. He also was diligent in making me aware of your many services, i.e. furniture cleaning, duct cleaning, pet stain removal etc.
I will use Zerorez in the future. I am hopeful you will continue to solicit customer feedback and train your technicians as well as Josh.
great service and tech how did the cleaning
Zerorez products are green and do not use soaps/detergents or chemicals.
Darrin McK. did a great job cleaning up what the first guy left... you DO stand by your word!!
No residue quick drying time
Your techs are always courteous and professional. And, of course, my carpets always look great.
Serviceman was very nice and thorough in doing the job. It was done quickly and the carpet looks great.
Effective & reliable
Was disgusted with the residue left in my carpet from previous cleanings; I hope this method will alleviate or minimize the problem.
No chemicals & professional field agents
Service was quick. I was very pleased. Everything looked great. I love the fact that no harsh chemicals were used. Will definitely use your service in the future! Thanks!
The service is excellent and the carpets look like new again.
Joe did an excellent job for us!
No odor
Quick
Personable techs
My carpet sleeper wonderful and looked again! I have ready told several of my family and friends how pleased I was with the service and especially my technician.. He was thorough and explained everything with great detail. If and when I need my carpets cleaned again, I will ask for him!
One other thing, I heard one the radio that you were suppose to receive a gift card with your service, I didn't receive mine. Can someone call me about this? Thanks!!
Everything looks and smells clean. This was my second time to use you all and both times your techs have been awesome!
I like that the products are all natural and the process is quick and efficient.
Best carpet cleaning BY far that we've ever had. Jamal and Brandon are great!!! The stains are gone - and the odor. Thanks!!
The fact that you cared enough to redo the job.
Good job & efficient
The carpets look brand new! We were very happy with the product and the workers. I will definitely recommend Zerorez to friends and family.
Your product does what it is advertised to do and your technitions are very competent, professional and are value added extentions.
Chuck Last name removed
On time. Carpet looks great. Smells great. Very nice, professional people.
Friendly service as well as great service!
your quality of cleaning is beyond reproach