Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83410 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 21, 2013 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Jose was on time,exlpained the prosses of cleaning my tile floors and helped me move a bakers rack,that I could not have done by my self. Very pleased with his work.

Report a concern   May 21, 2013 — Rated 10 out of 10 by Twyla Caton Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet was clean and the personnel was very nice and helpful. They were running a little behind but well within the window of time they had promised and kept me informed. I am very satisfied with their service.

Report a concern   May 21, 2013 — Rated 0 out of 10 by R.R. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

never again bad customer service and just horrible you didnt clean anything

Report a concern   May 20, 2013 — Rated 0 out of 10 by D.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Price was outrageous

Report a concern   May 20, 2013 — Rated 10 out of 10 by L.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very pleased with the results and the techs were very prompt and professional.

Report a concern   May 20, 2013 — Rated 10 out of 10 by E.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals soap just water. My carpets look like new and they are very old!!

Report a concern   May 20, 2013 — Rated 10 out of 10 by A.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that they are green and our carpet looks and feels like new again.

Report a concern   May 20, 2013 — Rated 6 out of 10 by S.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Adhere to the Quote given by your salesman

Report a concern   May 20, 2013 — Rated 10 out of 10 by J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

This was my third time using zerorez. Brandon was the BEST technician we've had. He was very thorough.... My carpet is cleaner than both times before.

Report a concern   May 20, 2013 — Rated 10 out of 10 by L.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

sucking out the junk and hauling it away! And, no chemicals!

Report a concern   May 20, 2013 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

everything

Report a concern   May 20, 2013 — Rated 10 out of 10 by R.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that you do not use a lot of chemicals and that you tell me what a service will cost before you perform the service.

Report a concern   May 20, 2013 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

zero residue and prompt service

Report a concern   May 20, 2013 — Rated 9 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looked much better, without toxins or soaps.

Report a concern   May 20, 2013 — Rated 10 out of 10 by B.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very quick and friendly staff.

Only problem, the upgraded cost to get rid of the pet stains did not pay off. The stains are returning.

Report a concern   May 20, 2013 — Rated 3 out of 10 by B.B. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

didnt appreciate the sales pitch or the sneaky "dirt in your sofa" trick??? Never got the perks promised with the add either.
Why a $10 sur charge for gas???

Report a concern   May 20, 2013 — Rated 9 out of 10 by T.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean the rug was! No after odor, rug was no crusty from residues, felt clean.
Technician knew the product and was very informative

Report a concern   May 20, 2013 — Rated 10 out of 10 by Jim Rainbolt Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Luke was great! Timely, courteous and professional. We will definitely use your services again and we will request him for our appointment. Thank you!

Report a concern   May 20, 2013 — Rated 10 out of 10 by S.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet was very clean.

Report a concern   May 20, 2013 — Rated 10 out of 10 by P.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

no harmful chemicals, carpets look great and service was great.

Report a concern   May 20, 2013 — Rated 10 out of 10 by R.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

fast, friendly, and fantastic job

Report a concern   May 20, 2013 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very professional and educated. Nolan was great!

Report a concern   May 20, 2013 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service. Product was explained in detail.

Report a concern   May 20, 2013 — Rated 10 out of 10 by C.S.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

ron was great!

Report a concern   May 20, 2013 — Rated 9 out of 10 by G.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the services and cleaning products. The carpets smell fresh and the men do a good job.

Report a concern   May 20, 2013 — Rated 9 out of 10 by N.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They are clean. Ernest was very nice and did a great job.

Report a concern   May 20, 2013 — Rated 10 out of 10 by C.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your associate that you sent out sold your product. Very fun to work with.

Report a concern   May 20, 2013 — Rated 10 out of 10 by Joel Luna Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Knowledgeable zero rep

Report a concern   May 20, 2013 — Rated 10 out of 10 by K.Y. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job. My 12 year old carpets look as good as new. I am very pleased

Report a concern   May 20, 2013 — Rated 5 out of 10 by M.W. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

They were an hour late, and didn't know much about the gift card I was supposed to recieve to a local jeweler. Also parts of my carpet are still wet


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