What our clients think of us!

Loved the way the carpet smelled, looked, and the overall service

Technician tried to fix another technicians seam and was unable to do so. Noticeable patch - does not look good.

The most recent attempt to fix the area where the technician tore my carpet has resulted in an unsightly patched area. Unfortunately it has taken Zerorez several attempts to try too fix this and management was unwilling to fix it correctly (carpet replacement versus saddle seam). I am sad to say I cannot recommend Zerorez for carpet stretching or any carpet work (other than maybe a basic cleaning). I have worked with the company patiently to try to resolve this but now I am quite upset at how terrible my carpet looks and don't think Zerorez has the resources to fix it. I wish I could rewind time and not have engaged Zerorez so that I could have my original carpet(the carpet wasn't even that dirty) and just have it the way it was and my money back. Unfortunately during this 8 week process two of my neighbors have needed their carpets cleaned and went with other vendors and have been completely satisfied - they did not go with Zerorez due to my experiences.

Very professional. Explained to me what needed to be done. Amazing how much dirt that machine can pull out of carpet!

professionalism, friendliness and very conscientious about job done.

On time, worked hard to remove stains and Randy was very aware if my needs. Very courteous

It was a miracle! My renters left the carpet in a terrible mess and I never dreamed any carpet cleaning company could pull this off. It looks almost new.

The service provider was very nice and did a good job

The technician was prompt, curtious, friendly and knowledgable. Would never use anyone but zerorez:-)

Fast,clean, left my carpets looking brand new. Tech was very knowledgeable and friendly

did not get ot pee stains

First time cleaning better than second time (this last time).
Name removed

Your service provider was personalable and showed me the trouble ares so that I could get the best possible results. The carpets look wonderful and the furniture was place back as if nothing had happened.

Awesome!

Didn't resolve complaint. Customer isn't always right. Doing services before giving you a quote.manager Brad was very condescending

Your technician was very thorough and very careful while cleaning my carpets. The carpets looked very good when he left. I will most likely call Zerorez back in a few months to do an additional cleaning to remove the "stuff" left in my carpet's that other carpet cleaning compaines left behind! (i.e. soap)

SPOTS HAVE ALL RETURNED

I did a referral, but did not get an offer/discount for it.

Friendly, Clean, excelent job.....

Environmentally friendly! No toxic chemicals so safe for children and pets. Friendly and professional.

The job made my very old carpet look much younger & I am proud to "show" my house. Your agent didn't try to sell me anything extra, was so extremely courteous & professional.

On time, price was right.

Professional service and environmental friendly products.

excellent service by technician Tim along with superb cleaning quality of carpet

Very clean, non sticky. We will definetly be using you again!

Jared was very informative and responsive to our needs. He took care of our carpet in a timely manner, and it looks great.

Even though my carpets are pretty old your product does a great job

Everything!

Serviceman Darwin Harrison was very polite and thorough. He did an excellent job giving the rug a thorough cleaning. All of the grease spots in the carpets were cleaned up and the carpet looks great!! Darwin even went the extra mile when he told me about the air cleaner and I told him I had one but had not assembled it. Darwin set it up for me and showed me how to work it. I am very pleased with the service and the work which was done. Thank you!

Faith Delevante

The cleaners were well educated on the processes used and very informative.