Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83411 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 10, 2013 — Rated 10 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good cleaning results and Tech was very hard working and polite.

Report a concern   June 10, 2013 — Rated 9 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The two gentlemen who came to my home were very courteous and did a great job.
However, the young lady with whom I first spoke made me feel as if I were an
inconvenience! I requested a morning appt. and she just kept saying "I'll put
it in the notes" over and over. Finally, she explained that they didn't schedule
until Wed. each week. Sure enough, I received an 11a-1:30p window and had to
cancel a doctor appt. in order to be home.

Report a concern   June 10, 2013 — Rated 10 out of 10 by T.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very clean and fresh. Really is NO residue.

Report a concern   June 10, 2013 — Rated 10 out of 10 by V.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service people are always very pleasant and professional. My techician did an outstanding job. I would reccommend my techician Chris to my friends.

Report a concern   June 10, 2013 — Rated 10 out of 10 by Rick Tanner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

GREAT RESULTS!!!

Report a concern   June 10, 2013 — Rated 10 out of 10 by M.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Cleaning sans soap

Report a concern   June 10, 2013 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very knowledgable technician

Report a concern   June 10, 2013 — Rated 10 out of 10 by N.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional service. The idea of "zero residue" appealed to us.

Report a concern   June 10, 2013 — Rated 10 out of 10 by T.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Daniel was great, clearly a product of a customer centric culture.

Report a concern   June 10, 2013 — Rated 7 out of 10 by D.A. Zerorez Dallas/Ft. Worth
What could we do to improve?

Tech was extremely argumentative upon arrival. Very stressful. I just wanted my carpets cleaned, and there was some issue he had with the invoice...I had to call office to confirm price and details before he finally calmed down and cleaned carpets. Carpets were cleaned very well. Very happy with the service. Have not, however, received my Fullers gift certificate as promised.

Thanks!

Report a concern   June 10, 2013 — Rated 9 out of 10 by L.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They work! Your products cleaned 5 yrs worth if wax build up off my ceramic tile. I had 3 other companies tell me theyccould clean it but couldn't.

Report a concern   June 10, 2013 — Rated 10 out of 10 by J.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets look brand new!

Report a concern   June 10, 2013 — Rated 10 out of 10 by S.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets always look and feel clean after Zerorez cleans them/

Report a concern   June 10, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your technicians thoroughly explained the process and did a great job. Appreciate it!

Report a concern   June 10, 2013 — Rated 10 out of 10 by P.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harsh detergents soaking into the carpet;no odor. Agent very kind and listened to specific requests. Special touches by agent to particular areas of need! The carpet looks really FABULOUS!!

Report a concern   June 10, 2013 — Rated 9 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Friendly technician who went above & beyond in my opinion........carpets look great!

Report a concern   June 10, 2013 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The actual product and professional techs.

Report a concern   June 10, 2013 — Rated 10 out of 10 by D.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpet looks and feels like new -- and one room is about 7 years old and the other room was about 10 years old. I'm very pleased. Jason did a great job.

Report a concern   June 10, 2013 — Rated 10 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was extremely knowledgeable about the products and services. Also, he spent more time than any other carpet cleaner ever has, which made me believe he was doing a very thorough job.

Report a concern   June 9, 2013 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was shocked by how well my carpets turned out. I had no idea they could look that good. I believe my technicians name was Fabian. He got an old paint stain out of my carpet that I thought was surely permanent, among many other stains made by small children. So impressed. The 7 year old carpets stand up soft and look almost new and our footprints show up in them again. Highly recommend.

Report a concern   June 9, 2013 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that no harsh chemicals or soaps are used and no sticky residue is left behind to collect dirt again right away.

Report a concern   June 9, 2013 — Rated 10 out of 10 by Sue Fair Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that my carpets are thoroughly cleaned in a way that is healthy for my family and earth.

Report a concern   June 9, 2013 — Rated 10 out of 10 by L.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Excellent customer service

Report a concern   June 9, 2013 — Rated 10 out of 10 by L.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No harmful chemicals used; no residue/stickiness/crunchiness in the carpet after the cleaning; excellent customer service; reasonable prices.

Report a concern   June 9, 2013 — Rated 10 out of 10 by A.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap/shampoo in the carpet.

Report a concern   June 9, 2013 — Rated 10 out of 10 by Joann McCloy Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets looked better than new, and your service man, Keith was friendly, knowledgeable and efficient

Report a concern   June 9, 2013 — Rated 10 out of 10 by C.N. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was highly satisfied with the service the technician was awesome! Very courteous and professional. He took the time to listen to my concerns and was very thorough in the cleaning.

Report a concern   June 9, 2013 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Kermit was outstanding! Please thank him for an excellent job! Also, I was very happy with the quality of the work and how it got out practically all the stains and sealed my countertops.

Report a concern   June 9, 2013 — Rated 9 out of 10 by L.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemical residuals and your employee's attitude to be helpful and insure satisfaction.

Report a concern   June 9, 2013 — Rated 8 out of 10 by K.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

Park on the street and not in drveways so your ans don't leak oil on my driveway.


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