What our clients think of us!

JOHN DID A WONDERFUL JOB. GOT SOME STAINS OUT THAT I THOUGHT I WOULD HAVE TO LIVE WITH FOREVER BUT HE WORKED HIS MAGIC AND THEY ARE GONE. MY HOUSE LOOKED GREAT AND THE CARPET WAS NOT TOO WET. GREAT JOB. MAKING AN APPOINTMENT WAS EASY AND EVERYTHING WAS VERY SATISFACTORY! M Last name removed

The guy was here like 45 minutes per my husband. Doesn’t even look like he did the media room upstairs. Very disappointed. I didn’t realize I’d not satisfied, you have to pay for them to come back. Other businesses I’ve used gave a 10 day satisfaction. Will never use you again . And will let all my friends and family know. Unless can redo for free.

Professional and prompt service.

Liked Caesar the tech, but not the scheduler ( he messed up).

Brian did a great job!

Great Sevice !! Polite, helpful, friendly and knowledgeable people!! No surprises, met all expectations completing the services they promised! 👍👍🙏♥️

Julian did a beautiful job. Unfortunately I was upset that the quote for four rooms for $99 turned into $262. I was told one of the rooms was oversized so that added $30. So that left only 3 rooms to clean which seemed to me should receive a credit for the fourth room. Why not let that be the fourth room?
It’s just like all the other carpet come-ons that turn into a higher bill once they come to do the work.

Price competitive. Used services previously and was happy with results.

We are satisfied with our cleaning services

Carmen did an excellent job and we are always happy Zerorez work.

Easy to schedule for service and technician was pleasant.

Very professional customer service and the people who came out to clean the carpets, very efficient, thorough.

Technician was very friendly and professional. He did a great job and made sure we were satisfied. We will be return customers. Thank you!

Great results. Very punctual and receptive to conversation.

Awesome service

Julian was very pleasant to work with and was pleased with the results onour sofas

My furniture looks like new and smells so fresh. My technician was thorough and took meticulous care with my furniture. Keith took great pride in his work.

Communication was clear and I was always in the loop regarding the schedule. The technicians were professional and efficient.

Doily.double billing. Wfk

Bert was very friendly and he did an amazing job cleaning the carpets!

Zerorez provides friendly, competent, and ontime service.

Well I had a couple of spots that I specifically pointed out and they looked clean at the time (while wet) but as it dried, they were not clean. That is frustrating.
I also do not understand the tip situation. I have never had that with a carpet cleaner. I think you should pay your folks what they are worth and send them out to represent you well.

Very professional job
Service man professional and friendly

Knowledgeable
Careful
Carpet looks great

Scheduling and canceling was a major concern . Must meet the customers need regarding scheduling w/o the risk of cancelation and being late.

Our technician was polite, professional and very patient at our home. We had allot of chaos going on and he handled it perfectly. I’ll never use any service except Zerorez. I even told my sister in a California and she’s booked them for her home too!

Price, availability, and Bert Pruitt’s great service.

My technician was very good in the beginning walkthrough, paid attention to the very small requests I made. He was very thorough and am a repeat customer.

Was able to speak to a representative promptly and in short order, set up the service. Serviceman was professional and courteous, finishing the job in a timely manner.

Product, service, technician, all were outstanding. My only complaint was you all moved the time window on the day of cleaning from my original 10-12 to 12-2 and while I accepted it and did not reschedule it was frustrating. I have 3 dogs and had planned on them being outside but by the 12-2 time slot it was too hot so I had to keep them inside in a bedroom.