Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83418 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 4, 2013 — Rated 10 out of 10 by Lloyd Blue Zerorez Dallas/Ft. Worth
What do you like about our products and services?

How clean my carpet is, very courteous technician, time in which he did the job and short time to dry. The cost is not bad either.

Report a concern   July 4, 2013 — Rated 10 out of 10 by S.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green, very informative, don't try to talk you into upgrades, our guy had a thorough knowledge and passion for carpets.

Report a concern   July 4, 2013 — Rated 10 out of 10 by H.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Water based cleaning, no residue.

Report a concern   July 3, 2013 — Rated 9 out of 10 by C.R.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your serviceman was excellent. The carpets look and smell clean. He did an excellent job,

Report a concern   July 3, 2013 — Rated 9 out of 10 by Saul Quintero Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your products are green & safe. Tech was on time and informative , I would use you all again. Thanks

Report a concern   July 3, 2013 — Rated 10 out of 10 by Mary Lauritsen Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very impressed with the way my carpet was cleaned. I was also very pleased with James the tech and his knowledge about the process and his professionalism.
It is apparent that your products are effective and safe for the environment.I have to say it is the best carpet cleaning experience I have ever had.
Thank you so much for a job well done!
Sincerely'
Mary N. Lauritsen

Report a concern   July 3, 2013 — Rated 10 out of 10 by M.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I love how clean everything is afterward. No sticky residue.

Report a concern   July 3, 2013 — Rated 10 out of 10 by R.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

promptness, looks great

Report a concern   July 3, 2013 — Rated 9 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap water only process
Service men were very easy to work with having excellent attitude and willing to answer questions about service.

Report a concern   July 3, 2013 — Rated 9 out of 10 by A.A.J.W. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet looks and feels brand new, and no stains come back at all. This is the second time we've used Zerorez and after using other companies I know they're the best.

Report a concern   July 3, 2013 — Rated 10 out of 10 by E.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Personnel were very professional & courteous. They did a great job of getting the stains out of the carpets & wanted to be sure I was completely satisfied which I was.

Report a concern   July 3, 2013 — Rated 10 out of 10 by Tricia Kelly Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpet has never looked so clean, and none of the old spots came back like they usually do after the carpet dries.
The technicians who cleaned the carpet were very nice & professional.

Report a concern   July 3, 2013 — Rated 10 out of 10 by Mohammad Safdar Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your Service man Cody Hope is the best, most courteous, honest and hard working worker I have ever come across.

Report a concern   July 3, 2013 — Rated 6 out of 10 by K.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Dont know why when you clean the carpet it does not clean the pad? It is not like the pad is glued to the ground. he said the stains will keep coming back unless I replace the pad.

Report a concern   July 3, 2013 — Rated 10 out of 10 by M.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Do a great job cleaning carpet

Report a concern   July 3, 2013 — Rated 3 out of 10 by A.M. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I just expected more. I really did not see a difference between Zerorez and a regular cleaning. It just cost more.

Report a concern   July 3, 2013 — Rated 10 out of 10 by Nina Day Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My carpets came out clean and look awesome! The rep was very friendly and neat.

Report a concern   July 3, 2013 — Rated 7 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

The area is a heavy traffic area for both people and pets, and while it look soooo much better some of the spots remain and I was hoping they would come out. Donald was the tech. and he pre sprayed and used the rotary brush, so he probably did all he could do. First name removed

Report a concern   July 3, 2013 — Rated 10 out of 10 by Jim Luna Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Your representative, Lucas Henexson, did a very good job in a professional manner. He explained the process and probabilities carefully and thoroughly. I believe he is due some sort of recognition for the last job he did here.

Report a concern   July 3, 2013 — Rated 10 out of 10 by D.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

1) That they work
2) There is no residue :)

Report a concern   July 3, 2013 — Rated 10 out of 10 by C.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

THE Spot Remover.

Report a concern   July 3, 2013 — Rated 10 out of 10 by F.A. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The most important for me was no chemicals. I have small grandchildren and don't like chemical cleaning. I was very impressed with the drying time.
The two techs were very knowledgeable about the service and product and did a great job.

Report a concern   July 3, 2013 — Rated 6 out of 10 by L.L. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Straton Smith was a very nice young man. No complaints for him. However, I was surprised that there was a $10 fuel charge. Is this new? I feel like this is something that should be told BEFORE an appointment is made.

Report a concern   July 3, 2013 — Rated 10 out of 10 by James Gaither Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The guys were very professional and answered all questions. No mess or odor after they finished.

Report a concern   July 3, 2013 — Rated 10 out of 10 by Matt Adams Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Paul was very knowledgeable and took the time to educate us on the entire process. Zerorez cleaned up every stain we had and thought would never come out (grape juice, Gatorade, grease, pet stains, and more. It saved us from replacing carpet in 2 rooms, so it basically paid for itself in one cleaning. I will recommend this to my friends and family who have Zerorez in their city.

Report a concern   July 3, 2013 — Rated 10 out of 10 by N.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the fact that the carpet was cleaned of all but two stains.

Report a concern   July 3, 2013 — Rated 10 out of 10 by Susan Garden Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They worked and no residue

Report a concern   July 3, 2013 — Rated 10 out of 10 by Tom Elkins Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Daniel the technician was great. He decuated me on the process. He answered all of my questions. He was flexible in scheduling our house to be cleaned. He was helpful and move some furniture. Zerorez and Daniel were both great.

Report a concern   July 3, 2013 — Rated 9 out of 10 by S.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Thorough cleaning, professional technicians

Report a concern   July 3, 2013 — Rated 10 out of 10 by G.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

minimal use of chemicals


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