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based on 83418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Fast and efficient
I like the non residue on the carpet. Also, carpet dries quicker than most.
We requested the service tech who came over and gave us the quote but an appointment was set with someone else. We cancelled because of it.
polite service people and the carpet is clean.
I purchased the $99 special that included some additional perks. I got nothing and ended up paying $180 since i left my husband to let in the cleaning person. The cleaning was good, but I wasn't happy with the additional cost.
No chemicals left in carpet. The technicians were very knowledgeable and polite.
The cost for the cleaning we had done was almost 4 times what I have paid elsewhere. I am disappointed that some spots are coming back that I thought were gone.
I do like the cleaning stuff the guy left with me to try which is why I ordered some.
The proof is in the pudding. My almost white carpets have stayed fresh and clean enough for 8 years (using only Zerorez) to impress an interior decorator recently. She asked for your name and number and I gave it to her. She was going to recommend you to others. :)
Its good cleaning.
It is always a pleasure to have Zerorez as a part of our Family. Your Staff members have superior phone etiquette working with the customer to meet their needs especially with a date/time. Your Technician was courteous and professional through-out the process. This was the first time the Probrush was used on our carpets and Mr. Jones explained how it worked and the benefits it provides. The results were amazing. Seeing what it pulled from the carpet shows what the vacuum cleaner is not capable of doing. Mr. Jones deserves to be recognized for a job well done. Providing feedback to a Company that continues to provide a quality product/service is budgeted dollars well spent. This is our third year and from our family to yours, we thank you. K-Luv and Jody Dean does a great job promoting Zerorez. Thank you.
Carpets are in fantastic conditon when done and smell wonderful. Have a dog so it is great when done. However, that $99 lead in is kind of bogus. To get what I got, the service was almost $400 which aI knew going it, but a new customer might not think that was too cool. Just suggesting. Will use Zerorez again.
easy appointment setting, showed up promptly, nice friendly technician and above all, our carpets look and smell fresh and clean
Reasonable, fairly low pressure on deeper sales, very professional and thorough and the cleaning my as advertised, Great.
they did a good job in a short amount of time.
Very good job of cleaning carpet. Professional staff. On time. Will definitely use again.
The difference and cleanliness of the carpet was amazing....I would absolutely recommend Zerorez!
Two technicians on site. The technology
Carpets were remarkably cleaner after service.
Green cleaning,Carpet is soft not sticky or weighed down.
On time. The technician was very professional and did a wonderful job. I will be calling back in 9 months to come again. First name removed Rae Last name removed Massage Therapy
Technician was very friendly, completely assessed the carpet condition and explained what needed to be done. Carpet looks and feels great!
The technician was very polite & courteous.
Fast, clean, explained the process. Shined an flashlight to show the stains and were able to identify them.
It is green...no chemicals and it really worked well!
I like that there are no harsh chemicals. I also like that your employees are professional and polite.
To expensive on getting a room fumigated... 60.00? 25.00 for a walk in closet? no thanks
That they are all natural and my carpet and grout look like new!!
No suggestions.
I am well informed about the cleaning process. The men were professional and knowledgable. My carpets look and feel great. And I loved how there was no chemical smell.

System used for cleaning carpet