Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83418 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 7, 2013 — Rated 10 out of 10 by M.Q. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

System used for cleaning carpet

Report a concern   July 6, 2013 — Rated 10 out of 10 by P.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and efficient

Report a concern   July 6, 2013 — Rated 10 out of 10 by K.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like the non residue on the carpet. Also, carpet dries quicker than most.

Report a concern   July 6, 2013 — Rated 8 out of 10 by A.W. Zerorez Dallas/Ft. Worth
What could we do to improve?

We requested the service tech who came over and gave us the quote but an appointment was set with someone else. We cancelled because of it.

Report a concern   July 6, 2013 — Rated 9 out of 10 by C.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

polite service people and the carpet is clean.

Report a concern   July 6, 2013 — Rated 1 out of 10 by S.T. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I purchased the $99 special that included some additional perks. I got nothing and ended up paying $180 since i left my husband to let in the cleaning person. The cleaning was good, but I wasn't happy with the additional cost.

Report a concern   July 6, 2013 — Rated 9 out of 10 by L.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No chemicals left in carpet. The technicians were very knowledgeable and polite.

Report a concern   July 6, 2013 — Rated 5 out of 10 by M.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

The cost for the cleaning we had done was almost 4 times what I have paid elsewhere. I am disappointed that some spots are coming back that I thought were gone.

I do like the cleaning stuff the guy left with me to try which is why I ordered some.

Report a concern   July 6, 2013 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The proof is in the pudding. My almost white carpets have stayed fresh and clean enough for 8 years (using only Zerorez) to impress an interior decorator recently. She asked for your name and number and I gave it to her. She was going to recommend you to others. :)

Report a concern   July 6, 2013 — Rated 10 out of 10 by S.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Its good cleaning.

Report a concern   July 6, 2013 — Rated 10 out of 10 by K.G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is always a pleasure to have Zerorez as a part of our Family. Your Staff members have superior phone etiquette working with the customer to meet their needs especially with a date/time. Your Technician was courteous and professional through-out the process. This was the first time the Probrush was used on our carpets and Mr. Jones explained how it worked and the benefits it provides. The results were amazing. Seeing what it pulled from the carpet shows what the vacuum cleaner is not capable of doing. Mr. Jones deserves to be recognized for a job well done. Providing feedback to a Company that continues to provide a quality product/service is budgeted dollars well spent. This is our third year and from our family to yours, we thank you. K-Luv and Jody Dean does a great job promoting Zerorez. Thank you.

Report a concern   July 6, 2013 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets are in fantastic conditon when done and smell wonderful. Have a dog so it is great when done. However, that $99 lead in is kind of bogus. To get what I got, the service was almost $400 which aI knew going it, but a new customer might not think that was too cool. Just suggesting. Will use Zerorez again.

Report a concern   July 6, 2013 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

easy appointment setting, showed up promptly, nice friendly technician and above all, our carpets look and smell fresh and clean

Report a concern   July 6, 2013 — Rated 10 out of 10 by E.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Reasonable, fairly low pressure on deeper sales, very professional and thorough and the cleaning my as advertised, Great.

Report a concern   July 6, 2013 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

they did a good job in a short amount of time.

Report a concern   July 6, 2013 — Rated 9 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Very good job of cleaning carpet. Professional staff. On time. Will definitely use again.

Report a concern   July 6, 2013 — Rated 10 out of 10 by A.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The difference and cleanliness of the carpet was amazing....I would absolutely recommend Zerorez!

Report a concern   July 6, 2013 — Rated 10 out of 10 by K.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Two technicians on site. The technology

Report a concern   July 6, 2013 — Rated 10 out of 10 by M.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Carpets were remarkably cleaner after service.

Report a concern   July 6, 2013 — Rated 10 out of 10 by L.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Green cleaning,Carpet is soft not sticky or weighed down.

Report a concern   July 5, 2013 — Rated 10 out of 10 by N.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

On time. The technician was very professional and did a wonderful job. I will be calling back in 9 months to come again. First name removed Rae Last name removed Massage Therapy

Report a concern   July 5, 2013 — Rated 10 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Technician was very friendly, completely assessed the carpet condition and explained what needed to be done. Carpet looks and feels great!

Report a concern   July 5, 2013 — Rated 10 out of 10 by M.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was very polite & courteous.

Report a concern   July 5, 2013 — Rated 10 out of 10 by L.F.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast, clean, explained the process. Shined an flashlight to show the stains and were able to identify them.

Report a concern   July 5, 2013 — Rated 10 out of 10 by S.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

It is green...no chemicals and it really worked well!

Report a concern   July 5, 2013 — Rated 10 out of 10 by M.J. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I like that there are no harsh chemicals. I also like that your employees are professional and polite.

Report a concern   July 5, 2013 — Rated 6 out of 10 by R.C. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

To expensive on getting a room fumigated... 60.00? 25.00 for a walk in closet? no thanks

Report a concern   July 5, 2013 — Rated 10 out of 10 by David Koestner Zerorez Dallas/Ft. Worth
What do you like about our products and services?

That they are all natural and my carpet and grout look like new!!

Report a concern   July 5, 2013 — Rated 8 out of 10 by D.A.J.R. Zerorez Dallas/Ft. Worth
What could we do to improve?

No suggestions.

Report a concern   July 5, 2013 — Rated 10 out of 10 by V.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I am well informed about the cleaning process. The men were professional and knowledgable. My carpets look and feel great. And I loved how there was no chemical smell.


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