Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83420 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 10, 2013 — Rated 1 out of 10 by E.K. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Overpriced was not told gas service charge same cleaning that other people do for 70.00
Report a concern   July 10, 2013 — Rated 10 out of 10 by K.L. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We're very fast and were thorough
Report a concern   July 10, 2013 — Rated 10 out of 10 by Karen Lomas Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job with the bad stains were courteous and fast
Report a concern   July 10, 2013 — Rated 9 out of 10 by S.G. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

All Good I will know more in a few days once it has dried but all good so far
Report a concern   July 10, 2013 — Rated 9 out of 10 by M.D. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No residue
Report a concern   July 10, 2013 — Rated 10 out of 10 by V.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Our carpets are very clean and fresh smelling. I definitely will recommend Zerorez!
Thank you
Report a concern   July 10, 2013 — Rated 9 out of 10 by T.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Only used one service; carpet cleaning. First attempt, I was not happy with results. Your emergency or compliant tech Thomas did a very nice follow up job. He was very informative about the carpet. Offered a few tips about carpet care.
Report a concern   July 10, 2013 — Rated 10 out of 10 by A.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love that no chemicals are used. Staff was very friendly
Report a concern   July 10, 2013 — Rated 10 out of 10 by Ralene W. Admi Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Nice pwoplw, timely service
Report a concern   July 10, 2013 — Rated 10 out of 10 by M.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good communication skills. Very professional.
Report a concern   July 10, 2013 — Rated 10 out of 10 by P.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Service was prompt (actually early) professional and efficient. The technicians were polite, respectful and dressed appropriately -- not looking like a couple of slobs like some other companies I have used in the past.
Report a concern   July 10, 2013 — Rated 10 out of 10 by Juanita Morgan Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Well if the work is as good as the service its got to be good.
Report a concern   July 10, 2013 — Rated 10 out of 10 by Shirley Jennings Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They did a great job on cleaning. The radio announcement led me to believe that the price of pre-treating was included but when they got there they offered that for $30 per room. I passed on the "upgrade" and it was fine without it. I just do not like extra charges or surprises.
Report a concern   July 10, 2013 — Rated 9 out of 10 by Adam Pape Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I really appreciate the customer service Zerorez offers. They went out of their way to make sure I was happy with their services.
Report a concern   July 10, 2013 — Rated 7 out of 10 by D.C. Zerorez Dallas/Ft. Worth
What could we do to improve?

Provide the service requested instead if trying to sell more services than needed.
Report a concern   July 10, 2013 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I've had carpet cleaning done before by other companies and zerorez left it cleaner than anyone ever has. I also really like that no chemicals were used.
Report a concern   July 10, 2013 — Rated 9 out of 10 by J.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Process was quick, I was able to easily reschedule my appointment when a conflict came up, my carpet looks outstanding after not having been cleaned for a year.
Report a concern   July 10, 2013 — Rated 10 out of 10 by A.T. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great customer service, my carpets looked fantastic when your guys were done.
Report a concern   July 10, 2013 — Rated 10 out of 10 by K.B. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Chris was polite, thorough and finished with amazing results.
Report a concern   July 10, 2013 — Rated 10 out of 10 by C.S. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Rep was very knowledgeable.
Report a concern   July 10, 2013 — Rated 10 out of 10 by G.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The Zerorez team was timely, efficient, and did an outstanding job cleaning my carpet and tile.
Report a concern   July 10, 2013 — Rated 10 out of 10 by D.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I have always had dalworth clean my carpets. They are much cleaner with less drying time
Report a concern   July 10, 2013 — Rated 10 out of 10 by M.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Anthony was great!! Very professional. Liked that no soaps were used!! Great job. Thank you!!
Report a concern   July 9, 2013 — Rated 10 out of 10 by C.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great technicians, hard working, and the carpets are perfect afterward.
Report a concern   July 9, 2013 — Rated 10 out of 10 by B.H. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

No soap
Report a concern   July 9, 2013 — Rated 8 out of 10 by M.M. Zerorez Dallas/Ft. Worth
What could we do to improve?

Some people will have an issue with the thought of no chemicals being used to clean the carpet. I wouldn't recommend your company to a person like that.
Report a concern   July 9, 2013 — Rated 10 out of 10 by Allen Inness Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was impressed with how clean you got my carpets. It is great that there is no residue left behind. Our carpets look like new.
Report a concern   July 9, 2013 — Rated 5 out of 10 by S.H. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

Carpets and tile soaking wet. Grout also damaged. Manager is scheduled to visit my home this wednesday.
Report a concern   July 9, 2013 — Rated 10 out of 10 by B.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Randy was knowledgable and friendly. Carpet seems clean.
Report a concern   July 9, 2013 — Rated 10 out of 10 by M.A.S.Z. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician took the time to do the job right. He was nice and friendly. The carpets look great. He took the time to go through each room with me once he was done to make sure the job was to my satisfaction.

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