Zerorez Dallas/Ft. Worth
1000 W Crosby Rd Ste 124
Carrollton
TX 75006
United States

Average rating: 9.0 out of 10 based on 83389 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 8, 2023 — Rated 10 out of 10 by Chris Cronkhite Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The service technicians were outstanding. The technicians did an outstanding job while being professional and friendly.

Report a concern   September 7, 2023 — Rated 10 out of 10 by B.K. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service and technicians.

Report a concern   September 7, 2023 — Rated 10 out of 10 by Marvin Young Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I loved how Bryant explained everything and offered me a chance to see a sample of the work first.

The results were great.

Report a concern   September 7, 2023 — Rated 10 out of 10 by P.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Professional and cost effective

Report a concern   September 7, 2023 — Rated 10 out of 10 by V.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great service
Great tech

Report a concern   September 7, 2023 — Rated 10 out of 10 by L.C. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have been a customer of Zerorez for a very long time. By far the service we received was the best. Rick was professional, pleasant and efficient. Our carpet looks amazing and he was able to remove 100% of the stains.

Report a concern   September 7, 2023 — Rated 0 out of 10 by A.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I’ve already texted pictures and submitted my concerns. While the tech was polite and friendly, it didn’t look like anything had been cleaned in the high traffic areas.

Report a concern   September 7, 2023 — Rated 10 out of 10 by Deanna Frazier Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technicians and the process are very good. Always does a good job!

Report a concern   September 7, 2023 — Rated 10 out of 10 by S.P. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The carpet cleaning was geeat

Report a concern   September 6, 2023 — Rated 10 out of 10 by E.U. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Great job using eco friendly cleaners to clean my carpet. It looks brand spanking new!!

Report a concern   September 6, 2023 — Rated 10 out of 10 by Darlene West Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Arnell was very professional, courteous, and he really did an excellent cleaning on my carpet. He spent extra time and effort on the high traffic areas.

Report a concern   September 6, 2023 — Rated 10 out of 10 by T.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Fast and looks clean

Report a concern   September 6, 2023 — Rated 10 out of 10 by R.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good service and work performed.

Report a concern   September 5, 2023 — Rated 10 out of 10 by J.M. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Easy to schedule, technicians do a good job and communicate well.

Report a concern   September 5, 2023 — Rated 10 out of 10 by Patricia Caudle Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Love the service man Zero provides...

Report a concern   September 5, 2023 — Rated 0 out of 10 by A.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

sales team quoted me a price which I agreed to, and when technician came he charged me $ 140.00 for not doing anything other than inspection, which I was not informed ab

Report a concern   September 5, 2023 — Rated 0 out of 10 by S.P. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

This was not a good experience. The guy that cleaned it was 1 1/2 hours early, so I had to leave work. And then he was done with the house within an hour. 2700 sq ft, 4 BR, large den, dining and living area. He called and said he could not leave until I paid the invoice, could I pay now and check carpets later. I couldn't leave twice. So when I did arrive, there were hard dry spots in the carpet, but none of the spots had been deep cleaned and neither did the carpets smell better. Very disappointing service. Definitely will not recommend. I think he was trying to get done quickly to meet a quota and provided bad service.

Report a concern   September 5, 2023 — Rated 10 out of 10 by H.R. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Everything looks and feels clean.

Report a concern   September 5, 2023 — Rated 10 out of 10 by Rita Lankston Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I walked in this morning and the carpet, looks fantastic.

Your techinician did an amazing job and got the those ugly spots out of our lcarpet. The lobby looks presentable again.

I will be using your company again and will recomend your services as well.

Thank you,
Rita Lankston

Report a concern   September 5, 2023 — Rated 9 out of 10 by David Mesch Zerorez Dallas/Ft. Worth
What do you like about our products and services?

They showed up on time. He was very detailed in his work, which lead to a great job.

Report a concern   September 4, 2023 — Rated 10 out of 10 by Sonia Richards Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I recently had my carpet cleaned. It looks like new even though it's 11 years old. Jesse did a very thorough job and moved objects to get around them. He listened and brought all extra hose so it would reach my apartment.

Report a concern   September 4, 2023 — Rated 10 out of 10 by Marty Crawford Zerorez Dallas/Ft. Worth
What do you like about our products and services?

My tech was on time and very personable. He did a wonderful job cleaning our couch and was able to remove all stains and made the couch look new again.

Report a concern   September 3, 2023 — Rated 10 out of 10 by M.E. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Was kept up to date on appointment with notifications. Tech arrived early, was efficient and friendly. I’m a repeat customer.

Report a concern   September 3, 2023 — Rated 10 out of 10 by Venetia Brothers Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The product doesn't leave a residue on your carpet. Also carpet dries quickly without a strong scent. The service tech was very prompt,thorough & knowledgeable about products.

Report a concern   September 3, 2023 — Rated 0 out of 10 by S.D. Zerorez Dallas/Ft. Worth
How did we disappoint you and what can we do to make things right?

I ended up paying over twice the amount I was quoted over the phone. I was very specific and detailed with the areas that needed treatment, and even repeated myself when given the initial quote. I understood I may have to pay slightly more if the technician needed to use more product, but certainly wasn’t expecting to pay over twice as much!! I was sick and am still reeling. I feel as though I was mislead and taken advantage of!!

Report a concern   September 3, 2023 — Rated 8 out of 10 by J.S. Zerorez Dallas/Ft. Worth
What could we do to improve?

You did a great job on cleaning but your timing was a big disappointment!one and a half hour off.

Report a concern   September 3, 2023 — Rated 9 out of 10 by R.F. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

Good value

Report a concern   September 3, 2023 — Rated 10 out of 10 by Ryan Vice Zerorez Dallas/Ft. Worth
What do you like about our products and services?

We have used Zerorez for several years. Our floors always look and feel great afterwards. It's great knowing your floors are clean. I trust their method.

Report a concern   September 3, 2023 — Rated 10 out of 10 by Suzanne Milot Zerorez Dallas/Ft. Worth
What do you like about our products and services?

The technician was knowledgeable & very pleasant.
I like the concept of zero rez

Report a concern   September 3, 2023 — Rated 10 out of 10 by J.V. Zerorez Dallas/Ft. Worth
What do you like about our products and services?

I was very satisfied with the service l received from Zero Rez and definitely would recommend it and will use your service again. 👍


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