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based on 83389 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and technicians.
I loved how Bryant explained everything and offered me a chance to see a sample of the work first.
The results were great.
Professional and cost effective
Great service
Great tech
We have been a customer of Zerorez for a very long time. By far the service we received was the best. Rick was professional, pleasant and efficient. Our carpet looks amazing and he was able to remove 100% of the stains.
I’ve already texted pictures and submitted my concerns. While the tech was polite and friendly, it didn’t look like anything had been cleaned in the high traffic areas.
The technicians and the process are very good. Always does a good job!
The carpet cleaning was geeat
Great job using eco friendly cleaners to clean my carpet. It looks brand spanking new!!
Arnell was very professional, courteous, and he really did an excellent cleaning on my carpet. He spent extra time and effort on the high traffic areas.
Fast and looks clean
Good service and work performed.
Easy to schedule, technicians do a good job and communicate well.
Love the service man Zero provides...
sales team quoted me a price which I agreed to, and when technician came he charged me $ 140.00 for not doing anything other than inspection, which I was not informed ab
This was not a good experience. The guy that cleaned it was 1 1/2 hours early, so I had to leave work. And then he was done with the house within an hour. 2700 sq ft, 4 BR, large den, dining and living area. He called and said he could not leave until I paid the invoice, could I pay now and check carpets later. I couldn't leave twice. So when I did arrive, there were hard dry spots in the carpet, but none of the spots had been deep cleaned and neither did the carpets smell better. Very disappointing service. Definitely will not recommend. I think he was trying to get done quickly to meet a quota and provided bad service.
Everything looks and feels clean.
I walked in this morning and the carpet, looks fantastic.
Your techinician did an amazing job and got the those ugly spots out of our lcarpet. The lobby looks presentable again.
I will be using your company again and will recomend your services as well.
Thank you,
Rita Lankston
They showed up on time. He was very detailed in his work, which lead to a great job.
I recently had my carpet cleaned. It looks like new even though it's 11 years old. Jesse did a very thorough job and moved objects to get around them. He listened and brought all extra hose so it would reach my apartment.
My tech was on time and very personable. He did a wonderful job cleaning our couch and was able to remove all stains and made the couch look new again.
Was kept up to date on appointment with notifications. Tech arrived early, was efficient and friendly. I’m a repeat customer.
The product doesn't leave a residue on your carpet. Also carpet dries quickly without a strong scent. The service tech was very prompt,thorough & knowledgeable about products.
I ended up paying over twice the amount I was quoted over the phone. I was very specific and detailed with the areas that needed treatment, and even repeated myself when given the initial quote. I understood I may have to pay slightly more if the technician needed to use more product, but certainly wasn’t expecting to pay over twice as much!! I was sick and am still reeling. I feel as though I was mislead and taken advantage of!!
You did a great job on cleaning but your timing was a big disappointment!one and a half hour off.
Good value
We have used Zerorez for several years. Our floors always look and feel great afterwards. It's great knowing your floors are clean. I trust their method.
The technician was knowledgeable & very pleasant.
I like the concept of zero rez
I was very satisfied with the service l received from Zero Rez and definitely would recommend it and will use your service again. 👍

The service technicians were outstanding. The technicians did an outstanding job while being professional and friendly.