What our clients think of us!

I like that there is no soap residue or chemicals left in the carpet.
I thought Justin was very professional and personable.
I will definitely recommend your company and call on you again in the future.

Impressed with the technician and his knowledge of your method. Carpet definitely looks better than before. I felt the price was good.

Well informed technician, safe product, great promotion that got my attention with the free tickets to Hawaiian Falls and 4 rooms for $ 99.00...thank you for a good product that the average household can afford ... First name removed

The carpet dries fast, never feels sticky or stiff. A clean smell not one of chemicals or heavy scents. The technicians that came to my home now on two separate occasions were both professional and personable. Concerned about getting the work done to my satisfaction. Both gentleman that I have had come out have been exceptional.

very good work willrecommended too our friends very hard worker took great efford to clean thanks pete

THe technician was friendly and thorough. My carpets look so much better and so far, none of the stains or dirt have popped back up. It did take a little longer to dry than he said it would, but the carpets were not soaking wet for long. The price was reasonable and the technician did not try to push purchasing a lot of additional treatments. He did recommend one but was not pushy when I declined.

Courteous, knowledgeable, hard working technician. We're very happy with our clean carpet!

Hard wood floors near entry door were left with some dirt from tech's shoes.

Quality.
The guy that came cared about what he was doing and did things I had not heard of before.

The technician was great!! The carpets look new!!

Carpet looks better than any co has provided before. I will never use any one else, This is my second experience

Prompt, clean and Joshua and Chris worked hard and removed the spots. Wow!

Very clean carpets and great service

Your company sent another tech to my home who said the spot in my carpet could not be cleaned. I have spoken to the office and they are sending a manger out next week.

Loved Roy. Excellent job. Beautiful Hated being up sold after the job done. Would have rather u told me about the protectant because I would have said yes up front and not surprised on the cost.

easy to schedule appt. Tech A.J. called ahead and showed up on time (actually showed up early). He was very pleasant and honest. He was eager to help. No hidden costs. Thank you.

Carpet looked great and smelled good too.

courtesy of service member....Chris was fantastic....explained everything.

The product cleans carpet very well, and also removes many stains. And the Zerorez rep was very friendly and knew the product very well.

Cody explained everything in detail to i
Us. Liked that a lot. Very attentive. Overall, excellent customer service and punctual. Thanks again! We will definitely call you again! And this is coming from someone that is very anal and picky:))

Thanks,
Staci and Rebecca Gildenblatt

I was very pleased with the end product! The work was completed in a timely manner and the worker was very personable! Thank you and I will use your services again!

This was the Best experience we have ever had with Zerorez, the carpet looks great.

young man was knowledgeable, on time, worked dilligently, and when I asked him if he could do more rooms rather than have to come back, he said "no problem." I got the whole house done, it looks fantastic and I will never use another company because my experience with you (I am a repeat customer) has been wonderful.

The service oriented attitude of the technician, Tim. He was awesome, and I think my carpets are the cleanest they have ever been. I have already given a friend the Zerorez phone number.

Your tecnician was great. Your office folks and schedulers were terrible.

You came highly recommended so set up was a given. I was given a 4:00 to 6:30 window with a call when the tech was on his way. At 6:30, (after standing in a vacant house for more than two hours waiting). I called and your rep told me he was running late and would definately be there between 6:30 and 7:00. At 7:00 I called back and the same lady said he was still at his last job. I advised her that I had waited long enough without a heads up call and that I would cancel. She said she would check with the dispatcher but rather, hung up on me.

I called back and got a guy. I told him I would wait until 7:30 and then I would be gone. At 7:30, I left. I ran into your tech at the front gate of my neighborhood. He apologized, said he would really like to do the job and would stay until it was copmplete. We went back in and he worked until 10:30pm to finish the job.

Again, your rep did a great job and I would have him back in any time. Your front office made the whole experience so bad that I won't be calling you again.

green clean; friendly technician

The carpet looks better than it has after any other cleaning. The pricing was competitive. The technician arrived early in the window. We walked the house together and talked through my concerns. We discussed pet stains and he laid out some options for me. We decided on the course of treatment and he started. This is what really surprised me. After each room he had me inspect the room. I've never been asked to do that before. The best part. The carpet is so soft. It feels like it did when it was brand new. I know what the means..it's CLEAN!

I initially called to get my carpets cleaned ( 3 rooms for $99.00) due to pet urine. when I scheduled the cleaning no one every ask what type of stains. when the technician came out, he stated that the traditional cleaning does not cover pet stains and proceeded to give me an estimate of $396.00 for the service for pet stains. which I refused. then he said I wouldn't be happy with just a cleaning, so we did the main room for an additional $60.00 for the "pet treatment" which he said would get the smell out. it did for that day, however the following day the smell was worse than before. I know that I will probably have to replace the carpet in that room.

ggreat job

A human answered the phone immediately. Able to come out next morning. The two guys who came out could not have been more friendly.
The only frustrating thing,but the same with all carpet cleaners,is the "dry in 3 hours" statements. They are NEVER dry in that time. Always close to 24!